Green Thumb Industries (GTI)
Asset Protection Specialist (Part Time)
Green Thumb Industries (GTI), Cranberry Township, Pennsylvania, United States
Cranberry Township, Pennsylvania, United States
Overview At Green Thumb Industries and RISE Dispensaries, we believe the first impression is everything and that starts with you. As an Asset Protection Specialist (APS), you’re the warm, welcoming face of the dispensary and a key part of creating an elevated, concierge-style experience for our guests. This role blends hospitality, customer service, and safety leadership to enhance the customer journey and team member experience. APS are active, professional, and approachable stewards of our culture, safety, and brand values.
Key Responsibilities
Welcoming & Check-In Experience
Be the first smiling face guests see—greet all visitors with warmth and positivity.
Manage check-in with professionalism and efficiency, while upholding compliance standards.
Set the “RISE Vibe” from the moment customers enter our doors.
Provide basic concierge-level support: answering common questions and directing traffic.
Safety, Security & Support
Serve as a visible, approachable, and responsive presence to deter incidents and ensure a sense of calm and order.
Monitor areas of the premises, including store entry/exit and site perimeters, to ensure safety, comfort, and compliance.
De-escalate situations with empathy, tact, and clear communication.
Escort customers and visitors and remain alert and mobile to support safety, cleanliness, compliance, and guest flow.
Report and respond appropriately and urgently to any safety, security, or compliance incidents.
Support emergency procedures and preparedness, including fire, evacuation, or weather response.
Conduct visual inspections and checks per SOPs to maintain a secure and hazard-free environment.
Cross-Functional Collaboration
Foster strong relationships with store teams, leadership, and customers.
Share insights on guest interactions, safety concerns, and security risks with transparency and discretion.
Support training of new APS team members to model warm, professional, and compliant behavior.
Other duties as assigned.
Qualifications
At least one year of customer-facing or concierge experience strongly preferred.
Familiarity with POS systems and/or compliance technology preferred.
Security, military, or law enforcement experience is a plus when paired with a strong commitment to guest-first, hospitality-focused service.
Must meet scheduling and availability requirements (varying shifts including mornings, days, nights, weekends).
Reliable, responsible, and dependable attendance.
Must pass all required background checks including state-specific cannabis employment requirements.
Possess valid driver’s license or state ID.
Must be 21 years or older and meet all state-specific cannabis employment requirements.
Must remain compliant with all legal or company regulations for working in the cannabis industry.
Additional Requirements
Ability to perform tasks for extended periods (up to a scheduled shift).
Remain alert and responsive during extended periods; move about the dispensary to assist guests in various locations.
Remain stationary when required; converse and communicate with individuals and groups directly.
Operate point of sale systems, computers, and other office productivity tools.
Inspect and process detailed information such as patient/customer dates of birth, order information, or inquiries.
Move inventory and materials weighing up to 30 pounds; position self to move inventory in storage areas.
Stand or walk for extended periods and be active across the dispensary floor.
Maintain a visible, mobile presence throughout the shift.
Skills
Friendly, professional demeanor with excellent interpersonal skills.
Ability to remain calm and empathetic in stressful situations.
Consistent demonstration of excellent customer service skills.
Ability to establish and maintain effective working relationships with all employees.
Strong listening and communication skills, both verbal and written.
Understanding of applicable cannabis laws and regulations, safety regulations, local codes, and SOPs.
Ability to follow instructions and incorporate feedback from managers.
Professionalism and integrity; ability to handle confidential information and HIPAA considerations.
Working Conditions
Engaging, fast-paced patient and customer-facing retail environment.
Outdoor duties in varying weather conditions may be required.
Exposure to cannabis and related allergens where cannabis is present.
Our Mission: To promote well-being through the power of cannabis.
We’re humble, hardworking, grateful, transparent, collaborative, and growth-minded, with a commitment to inclusion and equity. GTI is proud to be an equal opportunity workplace.
Voluntary Demographic Questions For government reporting purposes, candidates may respond to race and gender self-identification questions. Completion is voluntary and will not influence hiring decisions. Information collected is confidential.
We ask you to confirm you are over 21 years of age and to confirm you are authorized to work in the United States. We provide a notice regarding immigration status and compliance as a general information resource. This notice is informational and not legal advice.
We can’t wait to meet you.
#J-18808-Ljbffr
Overview At Green Thumb Industries and RISE Dispensaries, we believe the first impression is everything and that starts with you. As an Asset Protection Specialist (APS), you’re the warm, welcoming face of the dispensary and a key part of creating an elevated, concierge-style experience for our guests. This role blends hospitality, customer service, and safety leadership to enhance the customer journey and team member experience. APS are active, professional, and approachable stewards of our culture, safety, and brand values.
Key Responsibilities
Welcoming & Check-In Experience
Be the first smiling face guests see—greet all visitors with warmth and positivity.
Manage check-in with professionalism and efficiency, while upholding compliance standards.
Set the “RISE Vibe” from the moment customers enter our doors.
Provide basic concierge-level support: answering common questions and directing traffic.
Safety, Security & Support
Serve as a visible, approachable, and responsive presence to deter incidents and ensure a sense of calm and order.
Monitor areas of the premises, including store entry/exit and site perimeters, to ensure safety, comfort, and compliance.
De-escalate situations with empathy, tact, and clear communication.
Escort customers and visitors and remain alert and mobile to support safety, cleanliness, compliance, and guest flow.
Report and respond appropriately and urgently to any safety, security, or compliance incidents.
Support emergency procedures and preparedness, including fire, evacuation, or weather response.
Conduct visual inspections and checks per SOPs to maintain a secure and hazard-free environment.
Cross-Functional Collaboration
Foster strong relationships with store teams, leadership, and customers.
Share insights on guest interactions, safety concerns, and security risks with transparency and discretion.
Support training of new APS team members to model warm, professional, and compliant behavior.
Other duties as assigned.
Qualifications
At least one year of customer-facing or concierge experience strongly preferred.
Familiarity with POS systems and/or compliance technology preferred.
Security, military, or law enforcement experience is a plus when paired with a strong commitment to guest-first, hospitality-focused service.
Must meet scheduling and availability requirements (varying shifts including mornings, days, nights, weekends).
Reliable, responsible, and dependable attendance.
Must pass all required background checks including state-specific cannabis employment requirements.
Possess valid driver’s license or state ID.
Must be 21 years or older and meet all state-specific cannabis employment requirements.
Must remain compliant with all legal or company regulations for working in the cannabis industry.
Additional Requirements
Ability to perform tasks for extended periods (up to a scheduled shift).
Remain alert and responsive during extended periods; move about the dispensary to assist guests in various locations.
Remain stationary when required; converse and communicate with individuals and groups directly.
Operate point of sale systems, computers, and other office productivity tools.
Inspect and process detailed information such as patient/customer dates of birth, order information, or inquiries.
Move inventory and materials weighing up to 30 pounds; position self to move inventory in storage areas.
Stand or walk for extended periods and be active across the dispensary floor.
Maintain a visible, mobile presence throughout the shift.
Skills
Friendly, professional demeanor with excellent interpersonal skills.
Ability to remain calm and empathetic in stressful situations.
Consistent demonstration of excellent customer service skills.
Ability to establish and maintain effective working relationships with all employees.
Strong listening and communication skills, both verbal and written.
Understanding of applicable cannabis laws and regulations, safety regulations, local codes, and SOPs.
Ability to follow instructions and incorporate feedback from managers.
Professionalism and integrity; ability to handle confidential information and HIPAA considerations.
Working Conditions
Engaging, fast-paced patient and customer-facing retail environment.
Outdoor duties in varying weather conditions may be required.
Exposure to cannabis and related allergens where cannabis is present.
Our Mission: To promote well-being through the power of cannabis.
We’re humble, hardworking, grateful, transparent, collaborative, and growth-minded, with a commitment to inclusion and equity. GTI is proud to be an equal opportunity workplace.
Voluntary Demographic Questions For government reporting purposes, candidates may respond to race and gender self-identification questions. Completion is voluntary and will not influence hiring decisions. Information collected is confidential.
We ask you to confirm you are over 21 years of age and to confirm you are authorized to work in the United States. We provide a notice regarding immigration status and compliance as a general information resource. This notice is informational and not legal advice.
We can’t wait to meet you.
#J-18808-Ljbffr