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CALEA

Public Safety Telecommunicator

CALEA, Greenville, North Carolina, United States, 27834

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The primary purpose of a Police Telecommunicator is to operate the Telecommunications Office at the East Carolina University Police Department 24 hours a day, seven days a week. It is essential for the Telecommunicator to possess the ability to multi-task and to possess critical thinking skills during his or her shift. The Telecommunicator will monitor and operate all communication equipment, maintaining contact with all field personnel and other enforcement agencies by means of radios, telephone systems, computer terminals and face-to-face contact. This will keep the flow of communications between the general public, departmental employees, and other law enforcement agencies running smoothly and swiftly. Candidates will work with a diversified community; communicate effectively with those who may be irate; make effective decisions in emergency life and death situations; prioritize calls and identify potential dangers; and work as a member of a team and interact favorably with all students, staff, faculty, and visitors. The selected candidate will be able to work 12-hour rotating shifts. Candidate must undergo an extensive background investigation including, but not limited to psychological evaluation, medical exam, and drug screen. Contingent upon availability of funds. Requirements

Minimum Education/Experience: High School diploma and sufficient experience to demonstrate ability to work under pressure. Requires certification as a Division of Criminal Information computer operator or the ability to achieve certification within 45 days of employment. May require Basic Telecommunicator Certification in accordance with the provisions of the North Carolina Criminal Justice Training and Standards Commission or the ability to achieve certification within one year of employment. All degrees must be received from appropriately accredited institutions. License or Certification required by statute or regulation: Division of Criminal Information certification or the ability to achieve certification within 45 days of employment. Location

Special Instructions to Applicant:

Please ensure your full range of knowledge, skills, abilities, experience and education are listed on your application. Do not write ‘see resume’ on your application when completing the job duties section. If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities and experiences to support your answers (see job duties section of previous employment). Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities. Applicants must be currently authorized to work in the United States on a full-time basis.

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