GameStop
Full Time Assistant Store Manager (Store 0774)
GameStop, Manchester, New Hampshire, us, 03103
Job Overview
GameStop is seeking a Full Time Assistant Store Manager to join our team. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager. Responsibilities
Provide best-in-class guest service and ensure that products are easy to see and buy. Build sales by sharing product and gaming knowledge with guests and providing a clean, organized environment in which to shop. Grow guest loyalty and repeat business. Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business. Promptly and accurately process guest purchases/return transactions using Point-of-Sale (POS) computer system. Respond to guest comments or questions in person or on the phone. Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program. Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities. Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed. Provide timely and appropriate recognition and feedback to all store associates concerning performance. Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines. Ensure Omni-Channel orders are fulfilled and shipped daily. Protect company assets through effective inventory control and loss prevention practices. Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties. Qualifications
Must provide proof of identity and eligibility to legally work in the United States. Must be at least 18 years old. High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred. At least 6 months of retail management experience preferred. At least 2 years of retail sales, guest service, and/or management experience preferred. Video game knowledge preferred. Key Job Skills And Abilities
Possess an outgoing and welcoming personality with strong people skills. Provide genuine and individualized assistance to every guest during every visit. Demonstrate clear verbal and written communication and listening skills, both in person and on the phone. Achieve objectives in a fast-paced, rapidly changing environment. Work independently and within a team to perform all tasks as assigned and in a timely manner. Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Benefits include incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives. Compensation: $16.25 - $20.25 per hour.
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GameStop is seeking a Full Time Assistant Store Manager to join our team. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager. Responsibilities
Provide best-in-class guest service and ensure that products are easy to see and buy. Build sales by sharing product and gaming knowledge with guests and providing a clean, organized environment in which to shop. Grow guest loyalty and repeat business. Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business. Promptly and accurately process guest purchases/return transactions using Point-of-Sale (POS) computer system. Respond to guest comments or questions in person or on the phone. Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program. Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities. Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed. Provide timely and appropriate recognition and feedback to all store associates concerning performance. Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines. Ensure Omni-Channel orders are fulfilled and shipped daily. Protect company assets through effective inventory control and loss prevention practices. Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties. Qualifications
Must provide proof of identity and eligibility to legally work in the United States. Must be at least 18 years old. High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred. At least 6 months of retail management experience preferred. At least 2 years of retail sales, guest service, and/or management experience preferred. Video game knowledge preferred. Key Job Skills And Abilities
Possess an outgoing and welcoming personality with strong people skills. Provide genuine and individualized assistance to every guest during every visit. Demonstrate clear verbal and written communication and listening skills, both in person and on the phone. Achieve objectives in a fast-paced, rapidly changing environment. Work independently and within a team to perform all tasks as assigned and in a timely manner. Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Benefits include incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives. Compensation: $16.25 - $20.25 per hour.
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