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Roof Gecko

Inside Sales Representative / CSR

Roof Gecko, Baton Rouge, Louisiana, us, 70873

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motivated and people-focused Inside Sales Representative to join our team. You’ll be the first voice customers hear when they reach out, and the engine that keeps our pipeline moving by responding to leads quickly, scheduling inspections, and keeping our CRM accurate and up to date. This role blends

sales drive

with

customer service excellence

— perfect for someone who thrives on the phones, enjoys connecting with people, and wants to grow with a company that invests in training and career advancement. Job Description

What You’ll Do Answer all inbound phone calls, text messages, and web inquiries with professionalism and warmth. Schedule and route calls to the correct sales reps and departments. Respond to new leads within 5 minutes to maximize booking chances. Qualify leads as Nurture, Warm, or Hot and ensure follow-up happens. Keep our CRM (JobNimbus) updated with accurate notes, tasks, and customer details. Follow up with homeowners regularly to keep opportunities alive. Support sales reps by confirming appointments and ensuring decision-makers are present. Track and report on lead flow, conversions, and call activity. Deliver an exceptional customer experience at every touchpoint. What We’re Looking For Prior experience in inside sales, customer service, or call center work (home services or roofing a plus). Strong phone presence — confident, clear, and personable. Organized and detail-oriented with the ability to juggle multiple leads. Tech-friendly and comfortable using CRM systems and scheduling software. Competitive and self-motivated — you like hitting targets and seeing results. A problem solver with good judgment and common sense in handling customer situations. Why Join Roof Gecko? Competitive pay (base + performance bonuses). 100% company-paid health, dental, and vision insurance. Ongoing training, career development, and clear advancement opportunities. Fun, fast-paced environment with a supportive team. Be part of one of the most recognizable and fast-growing brands in roofing. R Generates is a leading roofing company in Baton Rouge, specializing in high-quality roof replacements and repairs, particularly for storm-damaged homes. We pride ourselves on providing a seamless, stress-free experience with superior customer service and expert craftsmanship.

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