SiteOne Landscape Supply
Customer Sales & Service Rep I – Bilingual Preferred (English/Spanish)
SiteOne Landscape Supply, Wilmington, North Carolina, United States, 28412
Overview
Join to apply for the
Customer Sales & Service Rep I – Bilingual Preferred (English/Spanish)
role at
SiteOne Landscape Supply . SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. We serve green industry professionals who design, build, and maintain outdoor spaces, offering an extensive inventory including irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, pest control supplies, and more. Position Overview
Our Bilingual Customer Sales & Service Representatives (CSSRs) are knowledgeable, energetic and consistently deliver the best overall customer experience. To succeed in this role, you need to be passionate and customer-obsessed while serving commercial and residential customers in the green industry. What You’ll Do
Demonstrate exceptional customer service to all SiteOne customers Cultivate and manage strong relationships with customers Assist customers with questions and needs, in person, via phone, or through online ordering Pull and prepare inventory orders for customer pickup or delivery Proactively identify and capitalize on opportunities to grow sales with current and potential customers Partner with branch leadership to understand and implement new technologies and ways of working to positively impact business performance Assist with merchandising, inventory management, and other store tasks while maintaining a safe working environment Skills We Are Seeking
Minimum of 1 year experience in a retail or wholesale setting (preferred) Excellent customer service skills Bilingual proficiency – conversational in English/Spanish preferred Green industry experience or knowledge of landscape, nursery, or irrigation products a plus Willing to learn and adopt new technologies and ways of working Ability to think quickly and make sound decisions Inventory management experience helpful Must be able to lift a minimum of 50 pounds High school diploma or equivalent preferred Compensation & Benefits
Weekly paychecks with DailyPay available Competitive compensation Medical, dental, and vision plans Paid time off, paid holidays 401k with company match Tuition reimbursement Lucrative associate referral program Company apparel and work boot vouchers Opportunity for advancement Paid training and business certifications available Employee assistance program Life insurance and short- and long-term disability insurance Product discounts Most branches never work Sundays Equal Opportunity Employment
SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions, including hiring, promotion, transfers, benefits, compensation, placement, and termination, will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, pregnancy, disability, or any other factor protected by applicable law. Important Notice
If you are unsure whether a message is from SiteOne or suspect a recruiting scam, refer to the following: SiteOne will never ask for payment, sensitive personal information, or documents over email or messaging apps. All SiteOne job openings and updates are posted on our official careers page: https://careers.siteone.com/ SiteOne emails will come from a @siteone.com address; other variations are likely fraudulent. You can contact our SiteOne team at Recruiting@siteone.com to verify.
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Join to apply for the
Customer Sales & Service Rep I – Bilingual Preferred (English/Spanish)
role at
SiteOne Landscape Supply . SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. We serve green industry professionals who design, build, and maintain outdoor spaces, offering an extensive inventory including irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, pest control supplies, and more. Position Overview
Our Bilingual Customer Sales & Service Representatives (CSSRs) are knowledgeable, energetic and consistently deliver the best overall customer experience. To succeed in this role, you need to be passionate and customer-obsessed while serving commercial and residential customers in the green industry. What You’ll Do
Demonstrate exceptional customer service to all SiteOne customers Cultivate and manage strong relationships with customers Assist customers with questions and needs, in person, via phone, or through online ordering Pull and prepare inventory orders for customer pickup or delivery Proactively identify and capitalize on opportunities to grow sales with current and potential customers Partner with branch leadership to understand and implement new technologies and ways of working to positively impact business performance Assist with merchandising, inventory management, and other store tasks while maintaining a safe working environment Skills We Are Seeking
Minimum of 1 year experience in a retail or wholesale setting (preferred) Excellent customer service skills Bilingual proficiency – conversational in English/Spanish preferred Green industry experience or knowledge of landscape, nursery, or irrigation products a plus Willing to learn and adopt new technologies and ways of working Ability to think quickly and make sound decisions Inventory management experience helpful Must be able to lift a minimum of 50 pounds High school diploma or equivalent preferred Compensation & Benefits
Weekly paychecks with DailyPay available Competitive compensation Medical, dental, and vision plans Paid time off, paid holidays 401k with company match Tuition reimbursement Lucrative associate referral program Company apparel and work boot vouchers Opportunity for advancement Paid training and business certifications available Employee assistance program Life insurance and short- and long-term disability insurance Product discounts Most branches never work Sundays Equal Opportunity Employment
SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions, including hiring, promotion, transfers, benefits, compensation, placement, and termination, will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, pregnancy, disability, or any other factor protected by applicable law. Important Notice
If you are unsure whether a message is from SiteOne or suspect a recruiting scam, refer to the following: SiteOne will never ask for payment, sensitive personal information, or documents over email or messaging apps. All SiteOne job openings and updates are posted on our official careers page: https://careers.siteone.com/ SiteOne emails will come from a @siteone.com address; other variations are likely fraudulent. You can contact our SiteOne team at Recruiting@siteone.com to verify.
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