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Macy's

Retail Cosmetics Sales Leader - Prestige Beauty, Waikiki - Full Time

Macy's, Honolulu, Hawaii, United States, 96814

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Base pay range $18.98/hr - $29.33/hr

Be part of an amazing story

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview As a Leader, Prestige Selling at Macy’s, you play a key role in driving sales, elevating the customer experience, and supporting the success of our Beauty department. As the expert across multiple prestige cosmetics brands, you combine strong product knowledge, leadership skills, and a passion for beauty to create a high‑performing and customer‑focused environment.

In this role, you will lead by example – engaging with customers to deliver personalized service, coaching Beauty Advisors to meet performance goals, and executing events and brand strategies to grow market share. You will foster client loyalty, champion new product launches, and partner with vendors and store leadership to deliver consistent business results. Your ability to inspire others and stay on top of beauty trends makes you a trusted resource and a valued leader on the team.

How Our Prestige Selling Leaders Spend Their Day

Every day starts with a positive example. As a Prestige Selling Leader, you come in energized and ready to inspire your team, greeting colleagues with genuine warmth, and ensuring your counter is polished, organized, and fully prepared to welcome customers.

On the floor, you lead through action – welcoming customers with genuine hospitality, making eye contact, and starting friendly, personal conversations that build lasting relationships.

You help maintain a shoppable space by ensuring testers are clean and well‑stocked, signage and pricing are current, and displays reflect brand standards.

You help the team Finish Strong – by reminding them to share Loyalty benefits, making sure customers leave with everything they need, and ending each interaction with a sincere thank‑you, often using the customer’s name and adding a personal touch.

You model collaboration, honesty, and care – supporting your peers so the whole team can better serve our customers and communities.

And we know that excellence is a journey – we strive to improve every day, take pride in our work, achieve sales goals, and learn from each other to deliver individual and store results.

Qualifications

Deliver exceptional customer service through personalized consultations and expert product knowledge.

Build lasting relationships with clients and drive client development through outreach and follow‑up.

Review and analyze business performance of daily, weekly, monthly, seasonal, and annual sales results and implement strategies to grow business and improve results.

Plan and execute in‑store and vendor‑led events to drive traffic and engagement.

Maintain brand standards through proper merchandising, hygiene, and stock replenishment.

Collaborate with vendors, personal stylists, and store leadership to optimize outcomes.

Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits.

Resolve customer concerns in a professional and customer‑first manner.

Stay informed on new launches, best‑sellers, and beauty trends to support team education.

Manage multiple priorities in a fast‑paced environment with strong attention to detail.

Available to work a flexible schedule including days, nights, weekends, and holidays.

3–5 years of relevant retail, beauty, or leadership experience preferred.

Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality.

Must be able to:

Understand and communicate effectively with customers, co‑workers, and supervisors.

Read and understand employment policies and safety rules/procedures.

Essential Physical Requirements

This position requires talking, lifting, constant moving, standing, and reaching with arms and hands.

Standing for at least two consecutive hours, lifting at least 25 lbs, stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level.

Requires close vision, color vision, depth perception, and focus adjustment.

Frequent use of computers and other technology – necessary to perform job functions, including handheld equipment and cash register transactions.

What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well‑being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Additional Benefits We Offer

Merchandise discounts

Performance‑based incentives

Annual merit review

Employee Assistance Program with mental health counseling and legal/financial advice

About Us This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in‑style and on‑trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

Equal Opportunity Statement Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.

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