Deckers Brands
Seasonal Sales Associate
About UGG
At UGG, a division Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We’re driven by a clear mission: to bring the UGG brand to life through every interaction and evolve industry ideas by delivering experiences our customers desire. As a member of the Deckers Family, you represent our brands and deliver unique, personalized shopping experiences.
Overview
Our Sales Associates are critical to the success of our stores. This seasonal role lasts for 2-5 months. As a Sales Associate, your primary responsibility is to create the best possible customer experience by listening to customers, offering recommendations and current product knowledge, and communicating UGG’s brand sustainability initiatives and ethical commitments. You will work as part of a dynamic team to help achieve business goals.
Responsibilities
As an UGG Sales Associate, you will:
Create personalized shopping experiences that drive brand loyalty.
Greet customers promptly and courteously as they enter the store and address questions accurately and promptly.
Communicate our return policy effectively and provide exceptional service from start to finish.
Maintain a positive, cheerful attitude with customers and team members and promote the store and brand image, including adhering to a dress code.
Operate the cash register, handle money accurately, check inventory daily, and ensure products are stocked and available for customers.
Merchandise products in accordance with Visual Merchandising standards and maintain a clean back-stock and employee break area (daily vacuuming, sweeping, and dusting).
Practice safety-consciousness and respond to theft in accordance with company policies.
Report to work on time and notify the Store Manager in advance if late or absent.
Core Competencies
As a successful Sales Associate, you know how to:
Ensure the highest level of customer service as outlined in our Service Training Program
Prioritize brand and product knowledge training in customer interactions
Communicate effectively with customers, team members, management, and corporate stakeholders
Contribute to a team and cooperate to achieve goals
Multi-task in a fast-paced environment
Respond to problem situations with professionalism
Think critically to solve problems and approach challenges with agility
Key Qualifications
Two (2) years of retail store experience preferred
High School Diploma
Excellent verbal and written communication skills and ability to convey the UGG and Deckers Brands Vision and Mission to your team members and customers
Highly motivated team player and self-starter
Additional Requirements
Flexibility of schedule and hours to meet the needs of the business
Proficient in Microsoft Office suite of tools and applications
Valid driver’s license
Benefits and Culture
As part of our UGG Family, you belong to more than a lifestyle company. We value giving people the freedom to pursue their passions, express their individuality, and we are committed to helping them succeed. We’re proud to offer a wide range of benefits, competitive pay, discounts, perks, and opportunities for growth and development across Deckers Brands.
Equal Employment Opportunity
All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.
Salary: $15.00 - $17.50 per hour. The salary range posted reflects the minimum and maximum target for new hire salaries for this role at this specific store location. Individual pay will be determined by location and other factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary for your preferred location during the hiring process.
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About UGG
At UGG, a division Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We’re driven by a clear mission: to bring the UGG brand to life through every interaction and evolve industry ideas by delivering experiences our customers desire. As a member of the Deckers Family, you represent our brands and deliver unique, personalized shopping experiences.
Overview
Our Sales Associates are critical to the success of our stores. This seasonal role lasts for 2-5 months. As a Sales Associate, your primary responsibility is to create the best possible customer experience by listening to customers, offering recommendations and current product knowledge, and communicating UGG’s brand sustainability initiatives and ethical commitments. You will work as part of a dynamic team to help achieve business goals.
Responsibilities
As an UGG Sales Associate, you will:
Create personalized shopping experiences that drive brand loyalty.
Greet customers promptly and courteously as they enter the store and address questions accurately and promptly.
Communicate our return policy effectively and provide exceptional service from start to finish.
Maintain a positive, cheerful attitude with customers and team members and promote the store and brand image, including adhering to a dress code.
Operate the cash register, handle money accurately, check inventory daily, and ensure products are stocked and available for customers.
Merchandise products in accordance with Visual Merchandising standards and maintain a clean back-stock and employee break area (daily vacuuming, sweeping, and dusting).
Practice safety-consciousness and respond to theft in accordance with company policies.
Report to work on time and notify the Store Manager in advance if late or absent.
Core Competencies
As a successful Sales Associate, you know how to:
Ensure the highest level of customer service as outlined in our Service Training Program
Prioritize brand and product knowledge training in customer interactions
Communicate effectively with customers, team members, management, and corporate stakeholders
Contribute to a team and cooperate to achieve goals
Multi-task in a fast-paced environment
Respond to problem situations with professionalism
Think critically to solve problems and approach challenges with agility
Key Qualifications
Two (2) years of retail store experience preferred
High School Diploma
Excellent verbal and written communication skills and ability to convey the UGG and Deckers Brands Vision and Mission to your team members and customers
Highly motivated team player and self-starter
Additional Requirements
Flexibility of schedule and hours to meet the needs of the business
Proficient in Microsoft Office suite of tools and applications
Valid driver’s license
Benefits and Culture
As part of our UGG Family, you belong to more than a lifestyle company. We value giving people the freedom to pursue their passions, express their individuality, and we are committed to helping them succeed. We’re proud to offer a wide range of benefits, competitive pay, discounts, perks, and opportunities for growth and development across Deckers Brands.
Equal Employment Opportunity
All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.
Salary: $15.00 - $17.50 per hour. The salary range posted reflects the minimum and maximum target for new hire salaries for this role at this specific store location. Individual pay will be determined by location and other factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary for your preferred location during the hiring process.
#J-18808-Ljbffr