Renaissance Historic Exteriors
CSA for Material Sales
Renaissance Historic Exteriors, Belvidere, Illinois, United States, 61008
Overview
Join to apply for the
CSA for Material Sales
role at
Renaissance Historic Exteriors . Base pay range
$18.00/hr - $22.00/hr Job brief
We are looking for a Customer Success Agent to assist the Material Sales Manager daily and to perform a variety of administrative tasks as well as support material sales operations and growth. What does a Material Sales Customer Success Agent do?
Material Sales Customer Success Agents type, file, handle mail/email, transmit data and information, harvest data, answer phones, and perform other tasks critical to material sales operations and growth. Qualifications
A pleasant personality, as this is also a customer service role. Proficiency with MS Office and similar programs. Marketing and advertising background with familiarity of Constant Contact and social media platforms is helpful. Ability to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills. Key Results Area I
Maintain a positive work atmosphere by acting and communicating in a manner which facilitates the success of business operations to meet company demands and expectations. Receive inbound calls and emails for material requests and procurement; request photos and data from clients to identify material. Assist with material request follow-ups. Serve as a question & answer liaison for clients with general questions and solutions. Place follow-up calls and send emails pre-sale and post-sale (proposal follow up and satisfaction follow up). Solicit 5-star reviews. Assist with the transmission of photos, samples, etc. Enter new requests into the material requests spreadsheet. Assist in data gathering and collecting prospective client data (email addresses, websites, etc.), information logging, and general solicitation. May perform additional duties as assigned by leadership. Key Results Area II
Create BOL (Bill of Lading) for shipment and send to warehouse or supplier as needed/when required. Transmit shipment tracking data to client (PRO and Terminal information). Track shipments and retrieve PODs (Proof of Delivery Receipts), verifying the recipient’s signature and date of delivery. Equal Opportunity and Workplace Information
Equal Opportunity Employer: We are an equal opportunity employer and comply with all applicable state and federal laws prohibiting discrimination on the basis of race, color, national origin, sex, age, disability, and religion. Minimum Wage Compliance: Employees will be paid in accordance with Illinois minimum wage laws. Workplace Safety: All employees will be provided with a safe and compliant working environment as per OSHA regulations and Illinois labor laws. Overtime Pay: Overtime will be paid at 1.5 times the regular hourly rate for any hours worked over 40 in a workweek. Workers' Compensation: We provide workers' compensation coverage for all employees in compliance with Illinois law. About Renaissance Historic Exteriors
Renaissance is a nationally recognized commercial and residential historical restoration company, specializing in traditional exterior historical building systems. Our craftsman work on roofing systems, structural and finish carpentry, masonry, architectural sheet metal and other historical systems not commonly found in current construction methods. We serve clients including State Capitols, Churches, Universities, Libraries, Private Estates and properties on the National Register of Historic Places. Seniority level
Entry level Employment type
Full-time Job function
Other Industries: Construction We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Join to apply for the
CSA for Material Sales
role at
Renaissance Historic Exteriors . Base pay range
$18.00/hr - $22.00/hr Job brief
We are looking for a Customer Success Agent to assist the Material Sales Manager daily and to perform a variety of administrative tasks as well as support material sales operations and growth. What does a Material Sales Customer Success Agent do?
Material Sales Customer Success Agents type, file, handle mail/email, transmit data and information, harvest data, answer phones, and perform other tasks critical to material sales operations and growth. Qualifications
A pleasant personality, as this is also a customer service role. Proficiency with MS Office and similar programs. Marketing and advertising background with familiarity of Constant Contact and social media platforms is helpful. Ability to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills. Key Results Area I
Maintain a positive work atmosphere by acting and communicating in a manner which facilitates the success of business operations to meet company demands and expectations. Receive inbound calls and emails for material requests and procurement; request photos and data from clients to identify material. Assist with material request follow-ups. Serve as a question & answer liaison for clients with general questions and solutions. Place follow-up calls and send emails pre-sale and post-sale (proposal follow up and satisfaction follow up). Solicit 5-star reviews. Assist with the transmission of photos, samples, etc. Enter new requests into the material requests spreadsheet. Assist in data gathering and collecting prospective client data (email addresses, websites, etc.), information logging, and general solicitation. May perform additional duties as assigned by leadership. Key Results Area II
Create BOL (Bill of Lading) for shipment and send to warehouse or supplier as needed/when required. Transmit shipment tracking data to client (PRO and Terminal information). Track shipments and retrieve PODs (Proof of Delivery Receipts), verifying the recipient’s signature and date of delivery. Equal Opportunity and Workplace Information
Equal Opportunity Employer: We are an equal opportunity employer and comply with all applicable state and federal laws prohibiting discrimination on the basis of race, color, national origin, sex, age, disability, and religion. Minimum Wage Compliance: Employees will be paid in accordance with Illinois minimum wage laws. Workplace Safety: All employees will be provided with a safe and compliant working environment as per OSHA regulations and Illinois labor laws. Overtime Pay: Overtime will be paid at 1.5 times the regular hourly rate for any hours worked over 40 in a workweek. Workers' Compensation: We provide workers' compensation coverage for all employees in compliance with Illinois law. About Renaissance Historic Exteriors
Renaissance is a nationally recognized commercial and residential historical restoration company, specializing in traditional exterior historical building systems. Our craftsman work on roofing systems, structural and finish carpentry, masonry, architectural sheet metal and other historical systems not commonly found in current construction methods. We serve clients including State Capitols, Churches, Universities, Libraries, Private Estates and properties on the National Register of Historic Places. Seniority level
Entry level Employment type
Full-time Job function
Other Industries: Construction We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr