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McCandless Truck Center

Experienced Parts Counter Sales

McCandless Truck Center, Aurora, Colorado, United States, 80012

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Experienced Parts Counter Sales

McCandless Truck Center is one of the region's premier Commercial Truck Sales & Leasing Dealerships, proudly serving the Aurora area for many years. Our team enjoys a fantastic culture and opportunities for advancement, focused on growth both personally and professionally. We’re interested in helping you establish and build a long‑term career with us, because we know that happy employees lead to happier customers! Shift:

Tuesday thru Saturday 9:30 am to 6:00 pm. Summary:

Sells parts to all customers, over the counter, through the shop, or on the phone. Essential Duties: Assist all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner. Inform customers of companion part requirements and specials, ensuring full product line exposure. Answer phone calls, providing price quotes and other information. Provide high level of service to internal and external customers. Pull and fill orders from stock. Notify parts manager of out-of-stock parts or shop materials that need immediate attention. Locate out-of-stock parts from outside sources and submit emergency orders if necessary. Notify the service advisor and the customer when special‑ordered parts have been received. Follow up on back‑ordered parts. Verify will‑call and back‑order files weekly and return to vendors or stock those items not picked up or required. Replenish assigned inventory daily. Assist outside sales representatives with their orders. Ensure all internal requests for parts are billed on service repair order. Receive payment from retail customers or obtain credit authorization. Issue credit for parts returned, ensuring the original invoice or its number is available for verification. Keep orderly records of repair orders, invoices, insurance estimates, and special order parts. Set up orders for daily shipment, delivery, or pick‑up. Participate in all training programs that are made available. Keep current on new products and product updates. Maintain professional appearance. Marginal Duties:

(Other duties may be assigned.) Education and/or Experience: One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience. Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one‑on‑one and small group situations to customers, clients, and other employees of the organization. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; use hands to finger, handle, or feel; and climb or balance. Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to: Wet and/or humid conditions Moving mechanical parts Fumes or airborne particles Toxic or caustic chemicals Outdoor weather conditions Extreme heat Risk of electrical shock Vibration. Benefits: Health Insurance – 80% of employee premiums are company‑paid. Free Dental & Vision insurance for employees. Life Insurance Policy. 401(k) plan with company match. PTO and Vacation Days. Training. Fantastic Culture and Work Environment.

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