Sonesta Hotels
Job Description Summary
The ideal candidate will work closely with the Sales, Catering and Banquets departments to handle all client or event needs from the beginning to the end, including but not limited to significant solicitation for new business, networking offsite for new business, creating custom menus, detailing all F&B needs, providing AV suggestions, handling guestroom accommodations and amenities, servicing VIP events and accommodations, processing payment methods, vendor coordination, organization of shipment, responsible for proper revenue forecasting for all events, coordinating tastings and detailing appointments, etc., and any additional tasks as deemed necessary by the Director of Catering. Job Description
The principal role of this position is to generate corporate and non-corporate revenues for the catering department by prospecting and soliciting both new and repeat clients. Markets include but not limited to Corporate, Weddings, Fundraisers, Non-Corporate, Social, Education, Government, and other segments. The ideal candidate will be the primary liaison with the hotel operations team and provide consistent feedback with key departments to ensure client success. Responsibilities
Meet with clients to work out details of their functions Outside calls on prospects to solicit business, analyzes requirements of function, outlines available hotel facilities and services offered and quotes prices Meets with potential clients to book definite corporate events Monitor the performance of the events through verifications and analysis of customer satisfaction systems, and seeks feedback from clients Assists the Director of Catering with budgets and forecasts Review the daily activities, such as: Catering activity, Purchases, Meetings, Appointments, Tastings, Site Inspections Ensures that all BEOs and paperwork have been completed properly and issued in timely fashion Responsible for arranging all food & beverage details for functions assigned Works with clients to prepare menus and floor plans and assists them in other vendor needs Coordinates the preparation, presentation, and service of food and beverage products of functions to ensure highest quality at all times Develops new ideas to improve the sales and promotion of the Catering and Food & Beverage service of the hotel, in conjunction with Marketing Department, Food and Beverage Department and the Catering Sales staff Performs other duties as reasonably assigned by the Catering Director May be expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description Qualifications
College degree preferred 2-3 years’ experience in a similar position in an upscale Hotel Ability to communicate in English both verbally and in writing Knowledge of various food service styles Familiarity with sales and marketing tools Ability to speak to groups of people Understand viticulture and be able to recommend wines Understand alcoholic beverages Understand culinary terms for menus Learn and master computer programs such as Delphi and Social Tables Previous guest relations training and experience Aggressive prospecting and selling Previous experience in Catering and Food Service Excellent customer service and communication skills Exert physical effort in transporting up to 30 pounds to and from work area Benefits
Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
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The ideal candidate will work closely with the Sales, Catering and Banquets departments to handle all client or event needs from the beginning to the end, including but not limited to significant solicitation for new business, networking offsite for new business, creating custom menus, detailing all F&B needs, providing AV suggestions, handling guestroom accommodations and amenities, servicing VIP events and accommodations, processing payment methods, vendor coordination, organization of shipment, responsible for proper revenue forecasting for all events, coordinating tastings and detailing appointments, etc., and any additional tasks as deemed necessary by the Director of Catering. Job Description
The principal role of this position is to generate corporate and non-corporate revenues for the catering department by prospecting and soliciting both new and repeat clients. Markets include but not limited to Corporate, Weddings, Fundraisers, Non-Corporate, Social, Education, Government, and other segments. The ideal candidate will be the primary liaison with the hotel operations team and provide consistent feedback with key departments to ensure client success. Responsibilities
Meet with clients to work out details of their functions Outside calls on prospects to solicit business, analyzes requirements of function, outlines available hotel facilities and services offered and quotes prices Meets with potential clients to book definite corporate events Monitor the performance of the events through verifications and analysis of customer satisfaction systems, and seeks feedback from clients Assists the Director of Catering with budgets and forecasts Review the daily activities, such as: Catering activity, Purchases, Meetings, Appointments, Tastings, Site Inspections Ensures that all BEOs and paperwork have been completed properly and issued in timely fashion Responsible for arranging all food & beverage details for functions assigned Works with clients to prepare menus and floor plans and assists them in other vendor needs Coordinates the preparation, presentation, and service of food and beverage products of functions to ensure highest quality at all times Develops new ideas to improve the sales and promotion of the Catering and Food & Beverage service of the hotel, in conjunction with Marketing Department, Food and Beverage Department and the Catering Sales staff Performs other duties as reasonably assigned by the Catering Director May be expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description Qualifications
College degree preferred 2-3 years’ experience in a similar position in an upscale Hotel Ability to communicate in English both verbally and in writing Knowledge of various food service styles Familiarity with sales and marketing tools Ability to speak to groups of people Understand viticulture and be able to recommend wines Understand alcoholic beverages Understand culinary terms for menus Learn and master computer programs such as Delphi and Social Tables Previous guest relations training and experience Aggressive prospecting and selling Previous experience in Catering and Food Service Excellent customer service and communication skills Exert physical effort in transporting up to 30 pounds to and from work area Benefits
Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
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