Sun Tan City
Retail Sales Manager in Training Full Time - Nashville Charlotte Pike
Sun Tan City, Nashville, Tennessee, United States, 37247
Overview
The Salon Director in Training helps drive store performance, fosters superior client service, and maintains operational excellence to meet or exceed established productivity goals. This individual will manage and supervise Tanning Consultants to achieve company goals and will lead by example in all company operations. The Salon Director in Training fosters a sense of urgency to achieve objectives and holds the team accountable for delivering an exceptional client experience. Responsibilities
Monitor and manage daily operations of the salon in a fast-paced environment. Lead by example in all company operations including creating a client-centric experience and meeting personal sales expectations. Maintain a professional and impeccably clean salon environment. Establish clear goals and objectives for Team Members. Provide coaching, training, and feedback to improve Team Members’ daily performance. Generate sales reports, maintain inventory, and assist with other Salon Director functions. Assist the Salon Director in controlling top line revenue and expenses. Help maintain proper staffing levels to ensure maximum productivity and excellent customer service while also controlling labor costs. Ability to work nights and weekends. Ability to work a 5-day workweek with approximately 35 to 45 hours per week depending on hourly or salary status. Experience & Qualifications
Management and/or sales experience required. Beauty industry and/or customer service experience preferred. Basic computer skills (ability to use Word, Excel, and Outlook). Ability to manage effectively in a fast-paced environment, handling multiple situations simultaneously. Knowledge of client service techniques and operational practices. Problem-solving and organizational/planning skills. Strong leadership skills with the ability to coach and mentor, and to build teams. Ability to prioritize and delegate. Physical Requirements
Ability to stand and walk for long periods of time. Ability to bend at the waist to clean tanning equipment. Ability to lift or assist in lifting items and heavy boxes. Ability to bend down to pick up trash, towels, etc. from the floors. Ability to perform salon cleaning functions including dusting, sweeping, mopping, scrubbing, etc. Employment Type
Full-time Job Function & Industry
Job function: Sales and Business Development Industries: Retail Sun Tan City is part of the Glow Brands family, with approximately 250 salons in 20 states. It is headquartered in Louisville & Elizabethtown, Kentucky, and employs over 2,200 individuals. The company emphasizes client relationships, service knowledge, and opportunities for advancement. Benefits may include health insurance, paid time off, 401(k), and more as applicable to full-time and part-time employees.
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The Salon Director in Training helps drive store performance, fosters superior client service, and maintains operational excellence to meet or exceed established productivity goals. This individual will manage and supervise Tanning Consultants to achieve company goals and will lead by example in all company operations. The Salon Director in Training fosters a sense of urgency to achieve objectives and holds the team accountable for delivering an exceptional client experience. Responsibilities
Monitor and manage daily operations of the salon in a fast-paced environment. Lead by example in all company operations including creating a client-centric experience and meeting personal sales expectations. Maintain a professional and impeccably clean salon environment. Establish clear goals and objectives for Team Members. Provide coaching, training, and feedback to improve Team Members’ daily performance. Generate sales reports, maintain inventory, and assist with other Salon Director functions. Assist the Salon Director in controlling top line revenue and expenses. Help maintain proper staffing levels to ensure maximum productivity and excellent customer service while also controlling labor costs. Ability to work nights and weekends. Ability to work a 5-day workweek with approximately 35 to 45 hours per week depending on hourly or salary status. Experience & Qualifications
Management and/or sales experience required. Beauty industry and/or customer service experience preferred. Basic computer skills (ability to use Word, Excel, and Outlook). Ability to manage effectively in a fast-paced environment, handling multiple situations simultaneously. Knowledge of client service techniques and operational practices. Problem-solving and organizational/planning skills. Strong leadership skills with the ability to coach and mentor, and to build teams. Ability to prioritize and delegate. Physical Requirements
Ability to stand and walk for long periods of time. Ability to bend at the waist to clean tanning equipment. Ability to lift or assist in lifting items and heavy boxes. Ability to bend down to pick up trash, towels, etc. from the floors. Ability to perform salon cleaning functions including dusting, sweeping, mopping, scrubbing, etc. Employment Type
Full-time Job Function & Industry
Job function: Sales and Business Development Industries: Retail Sun Tan City is part of the Glow Brands family, with approximately 250 salons in 20 states. It is headquartered in Louisville & Elizabethtown, Kentucky, and employs over 2,200 individuals. The company emphasizes client relationships, service knowledge, and opportunities for advancement. Benefits may include health insurance, paid time off, 401(k), and more as applicable to full-time and part-time employees.
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