Bath & Body Works
Retail Assistant Store Manager-RIVERGATE
Bath & Body Works, Charlotte, North Carolina, United States, 28245
Overview
Retail Assistant Store Manager - RIVERGATE As an Assistant Store Manager, you will work in partnership with the Store Manager to develop outstanding associates, deliver exceptional customer experiences, and positively impact growth across Bath & Body Works. Our store leaders are retail and customer-savvy, dedicated brand ambassadors, and thrive on the connections we make with our customers. Career Development | Medical, Dental and Vision Benefits | 401k Plan | PTO | 40% Discount | Parental Leave | Fun Stores Bath & Body Works is committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We recruit, retain, and advance top talent and strive to improve our communities and our planet. Join Gingham Nation, where we invest in our associates through fair pay, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities. Responsibilities
Attract, hire, develop, inspire, and retain top talent. Set and reinforce clear performance expectations, results goals, and accountability with all associates. Assume leadership tasks as delegated by the store manager, including acting as manager on duty to address customer experience, vendor relationships, or maintenance issues. Partner with the sales leadership team to support action plans that improve results and ensure effective execution of operational activities. Implement and sustain floorset direction to optimize the business and bring the product story to life. Perform opening and closing routines including bank deposits, receipt of shipment, and dissemination of company directives. Set the direction and goals for the day/shift when associates arrive for work. Provide individual and team performance feedback and recommendations to managers. Meet payroll targets by ensuring appropriate sales floor coverage and maintaining a selling focus. Lead exceptional in-store customer experiences through selling behaviors rooted in our values and product knowledge. Create genuine connections with customers through uncovering needs, sharing product information, demos, and personalized recommendations. Train, coach, reward, and motivate associates to improve selling and the customer experience. Reinforce selling expectations, performance, results, and accountability with all associates. Maintain safety, cleanliness, and engaging customer experiences by adhering to safety standards and expectations. Maintain our values, policies, and procedures. Qualifications
Proven experience delivering sales, customer experience, and operational results in a fast-paced environment. Prior experience in a manager role, preferably in retail. Thrives in a customer-first environment and can foster a customer-focused selling culture. Effective communication skills, openness to feedback, and adaptability. Ability to provide in-the-moment coaching to associates. Ability to de-escalate store and customer situations effectively. Must be available to work peak days and times, including evenings, weekends, and holidays. Education
High school diploma, GED, or relevant work experience Core Competencies
Lead with curiosity & humility Build high performing teams for today & tomorrow Influence & inspire with vision & purpose Observe, engage & connect Strive to achieve operational excellence Deliver business results Benefits
On-demand access to earned wages through DailyPay Tuition-free education through Guild (more than 140 programs across 30+ colleges) and BBW Scholarship Fund opportunities 40% merchandise discount and free product Competitive, performance-based compensation and bonus incentives for sales leadership roles No-cost mental health and wellbeing support; robust health, dental, vision and life insurance for full-time associates Paid time off and family benefits including paid maternity and parental leave Visit bbwbenefits.com for more details The above statements describe the general nature and level of work and are not an exhaustive list of responsibilities, duties, and skills required. We will consider all qualified applicants, including those with arrest or conviction records, in a manner consistent with applicable state and local laws. See: Los Angeles Fair Chance In Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance. We are an equal opportunity employer. We do not discriminate based on race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, or other protected statuses. We provide reasonable accommodations for applicants with disabilities. We hire individuals authorized for employment in the United States. Application window will close when all role(s) are filled. Category: Store: Management Seniority level: Mid-Senior level Employment type: Full-time Job function: Training, Management, and Customer Service Industries: Retail and Manufacturing Referrals increase your chances of interviewing at Bath & Body Works by 2x
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Retail Assistant Store Manager - RIVERGATE As an Assistant Store Manager, you will work in partnership with the Store Manager to develop outstanding associates, deliver exceptional customer experiences, and positively impact growth across Bath & Body Works. Our store leaders are retail and customer-savvy, dedicated brand ambassadors, and thrive on the connections we make with our customers. Career Development | Medical, Dental and Vision Benefits | 401k Plan | PTO | 40% Discount | Parental Leave | Fun Stores Bath & Body Works is committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We recruit, retain, and advance top talent and strive to improve our communities and our planet. Join Gingham Nation, where we invest in our associates through fair pay, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities. Responsibilities
Attract, hire, develop, inspire, and retain top talent. Set and reinforce clear performance expectations, results goals, and accountability with all associates. Assume leadership tasks as delegated by the store manager, including acting as manager on duty to address customer experience, vendor relationships, or maintenance issues. Partner with the sales leadership team to support action plans that improve results and ensure effective execution of operational activities. Implement and sustain floorset direction to optimize the business and bring the product story to life. Perform opening and closing routines including bank deposits, receipt of shipment, and dissemination of company directives. Set the direction and goals for the day/shift when associates arrive for work. Provide individual and team performance feedback and recommendations to managers. Meet payroll targets by ensuring appropriate sales floor coverage and maintaining a selling focus. Lead exceptional in-store customer experiences through selling behaviors rooted in our values and product knowledge. Create genuine connections with customers through uncovering needs, sharing product information, demos, and personalized recommendations. Train, coach, reward, and motivate associates to improve selling and the customer experience. Reinforce selling expectations, performance, results, and accountability with all associates. Maintain safety, cleanliness, and engaging customer experiences by adhering to safety standards and expectations. Maintain our values, policies, and procedures. Qualifications
Proven experience delivering sales, customer experience, and operational results in a fast-paced environment. Prior experience in a manager role, preferably in retail. Thrives in a customer-first environment and can foster a customer-focused selling culture. Effective communication skills, openness to feedback, and adaptability. Ability to provide in-the-moment coaching to associates. Ability to de-escalate store and customer situations effectively. Must be available to work peak days and times, including evenings, weekends, and holidays. Education
High school diploma, GED, or relevant work experience Core Competencies
Lead with curiosity & humility Build high performing teams for today & tomorrow Influence & inspire with vision & purpose Observe, engage & connect Strive to achieve operational excellence Deliver business results Benefits
On-demand access to earned wages through DailyPay Tuition-free education through Guild (more than 140 programs across 30+ colleges) and BBW Scholarship Fund opportunities 40% merchandise discount and free product Competitive, performance-based compensation and bonus incentives for sales leadership roles No-cost mental health and wellbeing support; robust health, dental, vision and life insurance for full-time associates Paid time off and family benefits including paid maternity and parental leave Visit bbwbenefits.com for more details The above statements describe the general nature and level of work and are not an exhaustive list of responsibilities, duties, and skills required. We will consider all qualified applicants, including those with arrest or conviction records, in a manner consistent with applicable state and local laws. See: Los Angeles Fair Chance In Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance. We are an equal opportunity employer. We do not discriminate based on race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, or other protected statuses. We provide reasonable accommodations for applicants with disabilities. We hire individuals authorized for employment in the United States. Application window will close when all role(s) are filled. Category: Store: Management Seniority level: Mid-Senior level Employment type: Full-time Job function: Training, Management, and Customer Service Industries: Retail and Manufacturing Referrals increase your chances of interviewing at Bath & Body Works by 2x
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