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Yelp

Inside Sales Representative (Remote - Central or Eastern Region)

Yelp, New York, New York, us, 10261

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Overview

Inside Sales Representative (Remote - Central or Eastern Region)

— Yelp remote role requiring residency in the Central or Eastern Region of the United States (including Central or Eastern Time Zones). Yelp was created to connect people with great local businesses. As an Account Executive, you'll be working directly with these local businesses to help them meet their goals through Yelp’s advertising programs. You'll work with small business owners via phone to customize their specific needs and aspirations. We succeed when we find tailored solutions for our clients to grow their business. Because people are at the center of everything we do, one of your main priorities is to educate business owners about the value of Yelp's advertising platform. In this role, you will be directly responsible for doing outreach and talking through our advertising solutions on Yelp to local businesses across the US and Canada. Success in this role is measured by hitting and exceeding a monthly quota, consistently staying ahead of daily metrics, and handling rejection in stride. You’ll experience all of this in a supportive virtual team environment. Please visit www.yelp.com/careers and apply to the appropriate posting that matches your location. Responsibilities

Educate, strategize, and discuss Yelp advertising programs through a high volume of outbound dialing to business owners. This role is 100% phone-based and fast-paced by nature. You’ll work one of the following schedules (in your local time): 7:30 a.m. to 4:30 p.m.; 8:30 a.m. to 5:30 p.m.; or 9:30 a.m. to 6:30 p.m. Own and manage a pipeline of clients ranging from dentists to florists to restaurant owners — all organized in our CRM (Salesforce). Work from home selling advertising to small local businesses on a set Monday to Friday schedule. Become an expert in Yelp’s advertising solutions, and provide product recommendations quickly to suit client needs by asking probing questions and overcoming objections. Master quick close techniques to exceed individual goals. Navigate the initial call to qualification to close process, ensuring lasting customer satisfaction and potential upsell opportunities. Achieve and consistently exceed monthly quotas using a strong work ethic and tenacity. Track and manage daily goals to ensure results are met. Qualifications

You have an appetite for learning and turn training and feedback into action; you don’t take rejection personally. Multi-tasking is manageable; you can navigate between multiple tabs, screens, and video conferencing tools. You are savvy and can find your way around new tools and software (such as Google Suite and Salesforce). You’re naturally curious and ask as many questions as needed to find the answer. You’re excited to work with colleagues from multiple states and comfortable collaborating virtually. You are committed to integrity and being a team player. You’re determined, a persuasive communicator, and resilient — grit is in your DNA. You are genuinely curious about people and local businesses, and you can inspire passion for Yelp. You are adaptable and can think on your feet; you view challenges as opportunities. GED/HS Diploma and 2+ years of customer-facing experience OR a Bachelor’s Degree. No fear of the phone and prepared to make a high volume of outbound dials daily. General computer and email proficiency; we use Google Suite and provide a MacBook. A work environment free of distractions. Open to feedback and willing to implement areas of improvement. Strong, engaging interpersonal skills. Ability to prioritize tasks and manage independently without oversight. Must possess current US work authorization. Benefits

The starting base salary for this role is $37k annually. This role is eligible to earn uncapped commission. Average year 1 on-target annual compensation is around $50k, including base salary and commission with minimum performance expectations met. Top performers have the opportunity to significantly exceed target earnings. Full medical, vision, and dental insurance available on your first day. 15 days of PTO per year for the first 2 years (accrual begins on date of hire); PTO increases after 2 years, plus 7 paid wellness days, 12 paid holidays, and 1 floating holiday. Up to 14 weeks of parental leave. Monthly wellness reimbursement. Health Savings, Flexible Spending, and Dependent Care accounts. 401(k) retirement savings plan with employer match. Employee stock purchase plan. Closing

At Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education — and those are just a few. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The foundation of our diversity efforts are closely tied to our core values, which include Playing Well With Others and Authenticity. We’re proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability. Actual salary offered may vary based on multiple factors, including but not limited to, an individual's location and experience. We will consider for employment qualified candidates with arrest and conviction records, consistent with applicable law (including, for example, the San Francisco Fair Chance Ordinance for roles based in San Francisco, the Los Angeles County Fair Chance Ordinance for roles in the unincorporated areas of Los Angeles County, and the California Fair Chance Act for roles based in California). We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-recruiting@yelp.com or 415-969-8488. Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for any fees related to unsolicited resumes. US Recruiting and Applicant Privacy Notice

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