Acosta
Overview
Customer Manager
role at
Acosta
– Join to apply for this position and help manage principals' business within designated customer accounts. Are you a dynamic professional with a passion for driving sales and market share growth? This role focuses on managing our principals' business within assigned customer accounts. Responsibilities
Achieve Sales Goals: Deliver principals’ objectives, including volume and sales fundamentals such as merchandising, assortment, pricing, and shelving goals at the assigned customers, at the lowest cost. Strategic Planning: Develop a comprehensive Customer Business Plan that aligns with the principals’ business priorities and drives long-term success. Client Engagement: Personally call on all decision-makers at the customer to present and sell business plans, programs, and concepts that enhance business results. Cost Management: Achieve results at the lowest possible selling cost while maximizing company revenue through brokerage, commissions, bonuses, contest earnings, and more. Oversee all manufacturers’ expenditures at the customer. In-Store Presence: Ensure a competitively superior in-store presence in the assigned stores by calling on headquarters, supervisors, and other customer operations personnel for both direct and indirect customers. Trade Marketing: Manage manufacturers’ trade marketing funds, process direct shipments via the Sales Support Coordinator, and leverage data to sell concepts to the customer. Budget Adherence: Operate within the designated budget, ensuring efficient use of resources. Proactive Communication: Maintain open lines of communication with key principals to ensure alignment and collaboration. Retail Initiatives: Collaborate with Retail Sales Managers on major retail initiatives, including new product introductions, selling drives, and contests. Market Knowledge: Utilize knowledge of the customer, market, and principal to involve marketing, technology, and administrative resources in achieving objectives. Timely Information Sharing: Provide timely information on selling priorities to Retail Sales Managers, supervisors, and shared resources in marketing, technology, and administration. Team Collaboration: Share information and customer/principal insights with team members to build organizational capacity and drive collective success. Technology Utilization: Utilize computer systems and technology to achieve the objectives of the Customer Business Plan and continuously develop and maintain skill levels to support the use of Acosta communication systems. Feedback and Improvement: Provide feedback to the Team Leader and/or General Manager on ways to build organizational capacity and improve business operations. Special Projects: Complete special projects as requested, contributing to the overall success of the team. Qualifications
Education and Experience
Bachelor’s degree or equivalent in the relevant industry. At least six months of experience in retail (CPG), marketing, space management, or resets. Preferred: Sales administration or finance experience. Skills
Proficient in Microsoft PowerPoint, Excel, Word, Outlook, and web-based applications. Excellent presentation skills. Ability to manage multiple projects. About Us
Acosta is a part of Acosta Group – a collective of the industry’s most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey. Specializing in retail sales services, digital strategy, and business intelligence, Acosta empowers brands to thrive in the world of omnichannel shopping. Our sales and digital teams build lasting relationships, ensuring our client brands get the space they deserve in stores and outperform the competition online, while our merch reps make brands shine in retail locations across the world. With a team of over 20,000 associates, we’re a community of forward-thinking, value-driven professionals committed to an unmatched level of trust and transparency in the industry. We support work-life balance with flexible scheduling options. Join us and be part of a team that values growth and making a real impact for our clients, retail partners and their customers. Equal opportunity statement : Acosta Group is an equal opportunity employer. If reasonable accommodation is needed, please contact AskHR@acosta.com and include "Applicant Accommodation" in the subject line. Acosta Group utilizes E-Verify for validating the ability to work in the United States. For information about E-Verify and your rights as a job applicant, visit the E-Verify information page and annotate that you understand your rights to work. By applying, you agree to our Privacy Policy and Terms and Conditions of Use. Details
Seniority level: Entry level Employment type: Full-time Job function: Management and Manufacturing Industries: Retail
#J-18808-Ljbffr
Customer Manager
role at
Acosta
– Join to apply for this position and help manage principals' business within designated customer accounts. Are you a dynamic professional with a passion for driving sales and market share growth? This role focuses on managing our principals' business within assigned customer accounts. Responsibilities
Achieve Sales Goals: Deliver principals’ objectives, including volume and sales fundamentals such as merchandising, assortment, pricing, and shelving goals at the assigned customers, at the lowest cost. Strategic Planning: Develop a comprehensive Customer Business Plan that aligns with the principals’ business priorities and drives long-term success. Client Engagement: Personally call on all decision-makers at the customer to present and sell business plans, programs, and concepts that enhance business results. Cost Management: Achieve results at the lowest possible selling cost while maximizing company revenue through brokerage, commissions, bonuses, contest earnings, and more. Oversee all manufacturers’ expenditures at the customer. In-Store Presence: Ensure a competitively superior in-store presence in the assigned stores by calling on headquarters, supervisors, and other customer operations personnel for both direct and indirect customers. Trade Marketing: Manage manufacturers’ trade marketing funds, process direct shipments via the Sales Support Coordinator, and leverage data to sell concepts to the customer. Budget Adherence: Operate within the designated budget, ensuring efficient use of resources. Proactive Communication: Maintain open lines of communication with key principals to ensure alignment and collaboration. Retail Initiatives: Collaborate with Retail Sales Managers on major retail initiatives, including new product introductions, selling drives, and contests. Market Knowledge: Utilize knowledge of the customer, market, and principal to involve marketing, technology, and administrative resources in achieving objectives. Timely Information Sharing: Provide timely information on selling priorities to Retail Sales Managers, supervisors, and shared resources in marketing, technology, and administration. Team Collaboration: Share information and customer/principal insights with team members to build organizational capacity and drive collective success. Technology Utilization: Utilize computer systems and technology to achieve the objectives of the Customer Business Plan and continuously develop and maintain skill levels to support the use of Acosta communication systems. Feedback and Improvement: Provide feedback to the Team Leader and/or General Manager on ways to build organizational capacity and improve business operations. Special Projects: Complete special projects as requested, contributing to the overall success of the team. Qualifications
Education and Experience
Bachelor’s degree or equivalent in the relevant industry. At least six months of experience in retail (CPG), marketing, space management, or resets. Preferred: Sales administration or finance experience. Skills
Proficient in Microsoft PowerPoint, Excel, Word, Outlook, and web-based applications. Excellent presentation skills. Ability to manage multiple projects. About Us
Acosta is a part of Acosta Group – a collective of the industry’s most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey. Specializing in retail sales services, digital strategy, and business intelligence, Acosta empowers brands to thrive in the world of omnichannel shopping. Our sales and digital teams build lasting relationships, ensuring our client brands get the space they deserve in stores and outperform the competition online, while our merch reps make brands shine in retail locations across the world. With a team of over 20,000 associates, we’re a community of forward-thinking, value-driven professionals committed to an unmatched level of trust and transparency in the industry. We support work-life balance with flexible scheduling options. Join us and be part of a team that values growth and making a real impact for our clients, retail partners and their customers. Equal opportunity statement : Acosta Group is an equal opportunity employer. If reasonable accommodation is needed, please contact AskHR@acosta.com and include "Applicant Accommodation" in the subject line. Acosta Group utilizes E-Verify for validating the ability to work in the United States. For information about E-Verify and your rights as a job applicant, visit the E-Verify information page and annotate that you understand your rights to work. By applying, you agree to our Privacy Policy and Terms and Conditions of Use. Details
Seniority level: Entry level Employment type: Full-time Job function: Management and Manufacturing Industries: Retail
#J-18808-Ljbffr