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Wabtec Corporation

Regional Key Account Manager - East, Transit Services

Wabtec Corporation, Germantown, Maryland, us, 20875

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Regional Key Account Manager - East, Transit Services Regional Key Account Manager - East, Transit Services role at Wabtec Corporation

Overview Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail, as well as mining, marine, and industrial markets. We are focused on performance that drives progress and deliver innovative transportation solutions that move and improve the world.

What will you do?

As a member of the Transit Services Sales group, manage service sales opportunities across 10 to 20 transit customers within the region.

Drive aftermarket parts sales, identify engineering services opportunities (overhaul, modernization, kitting), and deepen customer relationships through regular on-site engagement.

Serve as the primary commercial point of contact, own account performance, and drive actions to meet quarterly and annual order intake targets.

Collaborate with internal teams and customer stakeholders; this role reports to the VP - Transit Services Sales.

What will your typical day look like?

Serve as the primary commercial point of contact for assigned Transit Agencies.

Develop understanding of customer maintenance practices, procurement cycles, and operational priorities.

Drive customer alignment to prescribed overhaul and maintenance activities.

Capture parts demands, identify competitive threats, and develop defensive strategies.

Develop aftermarket parts annual orders budgets for Transit and Locomotives.

Identify fleet lifecycle position to maximize overhauls, upgrades, and end-of-life parts strategy.

Identify and develop service opportunities tied to equipment overhauls and lifecycle extensions.

Seek out LTPA opportunities with committed quantities.

Build and maintain a healthy pipeline of service opportunities.

Provide commercial intelligence to site-based teams; engage in regular site visits at top customer locations.

Collaborate with internal teams to ensure on-time delivery and quality performance; monitor and report on customer satisfaction.

Drive order intake performance by customer and sub-region; support pricing strategy and contract negotiations.

Maintain CRM data accuracy and ensure pipeline visibility; track market trends and competitor activity.

Support long-term account planning with focus on service growth; own weekly sales reporting and drive corrective actions.

What do we want to know about you?

Technical knowledge of rolling stock maintenance and operations, including mechanical systems.

10+ years in the rail supply industry.

Comfortable engaging with railway maintenance shop personnel, superintendents, and procurement managers.

Strong commercial acumen and sales experience.

Proficiency in Salesforce CRM reporting and Oracle systems.

Ability to travel to cover regional accounts (up to 50%).

Strong oral and written communication skills.

Demonstrated ability to execute plans and achieve goals.

Strong ability to work with cross functional teams and clearly communicate customer needs.

Passion for customer success and continuous improvement.

What about the physical demands of the job?

Extensive travel required across regional customer locations.

Frequent site visits may involve standing, walking, and engaging in discussions in maintenance shop environments.

May require wearing PPE and observing detailed labels and documentation.

Relocation assistance may be provided if eligibility requirements are met.

The salary range for this role is between $102,500.00-$146,000.00. The actual salary offered may be influenced by factors such as training, transferable skills, work experience, education, business needs, and location. The base pay range may be modified in the future. Benefits information is available at mywabtecbenefits.com; other benefits may include an annual bonus, if eligible.

Our commitment to diversity: Wabtec is an equal employment opportunity employer. We value diverse experiences and perspectives and strive to create an inclusive environment where everyone belongs.

Job qualifications and details are provided by Wabtec and are subject to change. For questions about accommodations, please contact us.

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