Jackson Walker LLP
Office Administrator
role at
Jackson Walker LLP
in Austin, TX. This position is full-time and reports to the Senior Human Resources Administrator. The Office Administrator is responsible for shaping and enhancing the overall experience of employees within the organization by implementing strategies that improve employee satisfaction, retention, and performance. Key Responsibilities
Employee Engagement and Culture
Implement initiatives to enhance and develop employee engagement and workplace satisfaction. Foster a culture of inclusivity, recognition, and collaboration. Organize office-wide events, team-building activities, and community service initiatives. Act as an advocate for employees, gathering feedback through surveys, Business Professional focus groups, and one-on-one conversations. Onboarding and Offboarding
Ensure background checks and all new hire paperwork is complete. Oversee the onboarding process to ensure a seamless and engaging new hire experience. Enhance offboarding procedures, ensuring positive exit experiences and collect feedback for improvement. Internal Communications
Collaborate with leadership to share office updates, success stories, and employee recognition. Maintain and improve digital employee communication platforms (JW Connect, newsletters, etc.). Promote company culture and values through employer branding initiatives. Employee Relations
Work closely with HR teams to address employee concerns and enhance workplace relationships. Support conflict resolution efforts and ensure a positive employee experience. Serve as a bridge between employees and leadership to improve communication and trust. Operations
Assist Operations with office layout planning and office moves. Collaborate with Practice Group Leaders on attorney and Legal Administrative Assistant teams. Administrative
Provide support to the office Managing Partner as needed. Formulate and manage the HR office budget. Qualifications
Proficient skill level in the use of Microsoft 365 – especially Word and Excel. Ability to create and type own correspondence; use a computer, keyboard, and other standard office equipment. Demonstrate outstanding judgment, professionalism, and a high degree of confidentiality. Strong customer service attitude required. Exemplary verbal and communication skills. Interpersonal skills necessary to communicate with employees at all levels with courtesy and tact. Ability to communicate effectively in person, over the phone, and through written correspondence. Excellent organizational skills and attention to detail. Strong analytical skills. Must work well under pressure, be a problem-solver and team player. Ability to organize and prioritize numerous tasks and complete them under time constraints. Multi-task oriented, resourceful, and creative. Ability to work independently. Ability to review and interpret documents and data, with or without reasonable accommodation. Education
Bachelor’s degree from an accredited college or university preferred. High school diploma or GED required. SHRM certification preferred. Years of Experience
Minimum of 5 years’ experience in a law firm or professional services office with experience using HRIS software system(s). Working Conditions
Normal office environment with little exposure to excessive noise and temperature. Work sometimes requires more than 40 hours per week to perform the essential duties of the position. We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, veteran status, sexual orientation, gender identity, pregnancy, genetic information, or any other characteristic protected by law and will not be discriminated against on the basis of disability. It is our intention that all qualified applicants are given equal opportunity and that employment decisions be based on job-related factors. If you require a reasonable accommodation to complete the application or interview process, please contact us at BusinessProfessionalRecruiting@jw.com The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities, or requirements.
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role at
Jackson Walker LLP
in Austin, TX. This position is full-time and reports to the Senior Human Resources Administrator. The Office Administrator is responsible for shaping and enhancing the overall experience of employees within the organization by implementing strategies that improve employee satisfaction, retention, and performance. Key Responsibilities
Employee Engagement and Culture
Implement initiatives to enhance and develop employee engagement and workplace satisfaction. Foster a culture of inclusivity, recognition, and collaboration. Organize office-wide events, team-building activities, and community service initiatives. Act as an advocate for employees, gathering feedback through surveys, Business Professional focus groups, and one-on-one conversations. Onboarding and Offboarding
Ensure background checks and all new hire paperwork is complete. Oversee the onboarding process to ensure a seamless and engaging new hire experience. Enhance offboarding procedures, ensuring positive exit experiences and collect feedback for improvement. Internal Communications
Collaborate with leadership to share office updates, success stories, and employee recognition. Maintain and improve digital employee communication platforms (JW Connect, newsletters, etc.). Promote company culture and values through employer branding initiatives. Employee Relations
Work closely with HR teams to address employee concerns and enhance workplace relationships. Support conflict resolution efforts and ensure a positive employee experience. Serve as a bridge between employees and leadership to improve communication and trust. Operations
Assist Operations with office layout planning and office moves. Collaborate with Practice Group Leaders on attorney and Legal Administrative Assistant teams. Administrative
Provide support to the office Managing Partner as needed. Formulate and manage the HR office budget. Qualifications
Proficient skill level in the use of Microsoft 365 – especially Word and Excel. Ability to create and type own correspondence; use a computer, keyboard, and other standard office equipment. Demonstrate outstanding judgment, professionalism, and a high degree of confidentiality. Strong customer service attitude required. Exemplary verbal and communication skills. Interpersonal skills necessary to communicate with employees at all levels with courtesy and tact. Ability to communicate effectively in person, over the phone, and through written correspondence. Excellent organizational skills and attention to detail. Strong analytical skills. Must work well under pressure, be a problem-solver and team player. Ability to organize and prioritize numerous tasks and complete them under time constraints. Multi-task oriented, resourceful, and creative. Ability to work independently. Ability to review and interpret documents and data, with or without reasonable accommodation. Education
Bachelor’s degree from an accredited college or university preferred. High school diploma or GED required. SHRM certification preferred. Years of Experience
Minimum of 5 years’ experience in a law firm or professional services office with experience using HRIS software system(s). Working Conditions
Normal office environment with little exposure to excessive noise and temperature. Work sometimes requires more than 40 hours per week to perform the essential duties of the position. We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, veteran status, sexual orientation, gender identity, pregnancy, genetic information, or any other characteristic protected by law and will not be discriminated against on the basis of disability. It is our intention that all qualified applicants are given equal opportunity and that employment decisions be based on job-related factors. If you require a reasonable accommodation to complete the application or interview process, please contact us at BusinessProfessionalRecruiting@jw.com The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities, or requirements.
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