Jobs via Dice
Windows 11 PC Deployment / IT Desktop Support Technician
Jobs via Dice, Saint Joseph, Michigan, United States, 49085
Overview
Our client, a large Healthcare System throughout the Midwest, has openings to support a project to upgrade their technology. This involves replacing old PCs and upgrading to new devices in Windows 11. We are looking for IT Technicians who can work on-site in 1st shift. Responsibilities
Diagnose and resolve software and hardware incidents, including operating systems (Windows and Mac) and a range of software applications. Swap out laptops/desktops and deploy Windows 10 and Windows 11. Re-image Windows 11 onto machines from Windows 10. Assist users with IT incidents when called upon and take ownership of issues by performing problem analysis to implement temporary or permanent fixes to restore service as soon as possible; escalate incidents to other support teams when necessary. Accurately record, update, and document requests using the IT service desk system. Install and configure new IT equipment. Resolve incidents and upgrade different types of software and hardware. Resolve incidents with printers, copiers, and scanners. Maintain a first-class level of customer service, ensuring that all customers are treated efficiently and appropriately. Qualifications
Experience diagnosing and resolving hardware and software incidents, including operating systems (Windows and Mac). Experience imaging and deploying Windows 10/11. Strong customer service orientation and ability to document work clearly in the service desk system. CompTIA certifications are desirable for this role. Pay and Benefits
Pay range: $15.00/hr - $17.00/hr. Location: on-site in St. Joseph, MI and Benton Harbor, MI. Medical, Dental, and Vision benefits offered from Day One. 401(k) Retirement Plan with pre-tax and Roth options. Life Insurance (Voluntary Life & AD&D for employee and dependents). Short- and long-term disability. Health Spending Account (HSA). Transportation benefits. Employee Assistance Program. Time Off/Leave (PTO, Vacation or Sick Leave). Application
If you are interested in hearing more about this opportunity, please send your updated resume and contact information to zkanouse@teksystems.com. Application deadline: This position is anticipated to close on Oct 21, 2025. Company
About TEKsystems: We are a partner in transformation, with 80,000 professionals and 6,000+ clients across North America, Europe, and Asia. TEKsystems is an Allegis Group company. TEKsystems and TEKsystems Global Services are equal opportunity employers.
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Our client, a large Healthcare System throughout the Midwest, has openings to support a project to upgrade their technology. This involves replacing old PCs and upgrading to new devices in Windows 11. We are looking for IT Technicians who can work on-site in 1st shift. Responsibilities
Diagnose and resolve software and hardware incidents, including operating systems (Windows and Mac) and a range of software applications. Swap out laptops/desktops and deploy Windows 10 and Windows 11. Re-image Windows 11 onto machines from Windows 10. Assist users with IT incidents when called upon and take ownership of issues by performing problem analysis to implement temporary or permanent fixes to restore service as soon as possible; escalate incidents to other support teams when necessary. Accurately record, update, and document requests using the IT service desk system. Install and configure new IT equipment. Resolve incidents and upgrade different types of software and hardware. Resolve incidents with printers, copiers, and scanners. Maintain a first-class level of customer service, ensuring that all customers are treated efficiently and appropriately. Qualifications
Experience diagnosing and resolving hardware and software incidents, including operating systems (Windows and Mac). Experience imaging and deploying Windows 10/11. Strong customer service orientation and ability to document work clearly in the service desk system. CompTIA certifications are desirable for this role. Pay and Benefits
Pay range: $15.00/hr - $17.00/hr. Location: on-site in St. Joseph, MI and Benton Harbor, MI. Medical, Dental, and Vision benefits offered from Day One. 401(k) Retirement Plan with pre-tax and Roth options. Life Insurance (Voluntary Life & AD&D for employee and dependents). Short- and long-term disability. Health Spending Account (HSA). Transportation benefits. Employee Assistance Program. Time Off/Leave (PTO, Vacation or Sick Leave). Application
If you are interested in hearing more about this opportunity, please send your updated resume and contact information to zkanouse@teksystems.com. Application deadline: This position is anticipated to close on Oct 21, 2025. Company
About TEKsystems: We are a partner in transformation, with 80,000 professionals and 6,000+ clients across North America, Europe, and Asia. TEKsystems is an Allegis Group company. TEKsystems and TEKsystems Global Services are equal opportunity employers.
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