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Windows 11 PC Deployment / IT Desktop Support Technician

Jobs via Dice, Benton Harbor, Michigan, United States, 49022

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Windows 11 PC Deployment / IT Desktop Support Technician

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Jobs via Dice . Our client, a large Healthcare System in the Midwest, has multiple openings to support a project to upgrade technology. This includes replacing old PCs and upgrading to Windows 11. The role is on-site, first shift. Responsibilities

Diagnose and resolve software and hardware incidents, including operating systems (Windows and Mac) and a range of software applications. Swap out laptops/desktops and deploy Windows 10 and Windows 11. Re-image Windows 11 onto machines from Windows 10. Assist all users with IT-related incidents when called upon. Take ownership of issues by analyzing problems to implement temporary or permanent fixes to restore service, escalating when necessary. Record, update, and document requests using the IT service desk system. Install and configure new IT equipment. Resolve incidents and upgrade software and hardware; resolve issues with printers, copiers, and scanners. Maintain a first-class level of customer service and professionalism. Qualifications

Experience diagnosing and resolving software/hardware incidents, Windows environments, and common business applications. Experience deploying Windows 10/11 and re-imaging OS images. Strong customer service and communication skills. CompTIA certifications are desirable. Ability to work on-site in St. Joseph, MI and Benton Harbor, MI (first shift). Pay and Benefits

The pay range for this position is $15.00 - $17.00/hr. Benefits offered from day one may include medical, dental, and vision; 401(k) with pre-tax and Roth options; life insurance; disability coverage; Health Spending Account (HSA); transportation benefits; Employee Assistance Program; and Paid Time Off/Leave. Some benefits eligibility depends on job classification and length of employment. Workplace Type

This is a fully onsite position in St. Joseph, MI and Benton Harbor, MI. Application Details

To hear more about the opportunity or apply, please send your updated resume and contact information to zkanouse@ teksystems.com (note: no space in email address). About TEKsystems

TEKsystems is an Allegis Group company and an equal opportunity employer. We partner in transformation and work with clients to activate ideas and solutions across North America, Europe and Asia. About TEKsystems Global Services: we are a leading provider of business and technology services serving 80% of the Fortune 500 across multiple regions. Seniorities and Employment Type

Seniority level: Entry level Employment type: Full-time Job function: Information Technology Industries: Software Development Referrals increase your chances of interviewing. Get notified about new Windows Specialist jobs in Benton Harbor, MI.

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