TOTAL Deutschland GmbH
Société employeur TotalEnergies Gas & Power North America, Inc.
Domaine Systèmes d'Information
Type de contrat CDD
Expérience Minimum 3 ans
Shape your future with TotalEnergies
What You Will Bring
Operates within a high-pressure trading environment with strict commercial deadlines System disruptions can have significant financial consequences Requires agility, responsiveness, and a strong commitment to operational excellence What You’ll Do
IT Support & Delivery
Be part of the elite 24/7/365 support rotation for our trading systems Own the resolution of hardware/software issues — from ticketing to troubleshooting Deliver hands-on training for users on tech tools and video conferencing Escalate complex problems and collaborate with global teams Investigate security incidents and ensure compliance Handle equipment setups, moves, and changes with precision Manage user access and permissions with strict adherence to policy Keep daily operations smooth with proactive checks and task execution Process purchase requests and invoice entries to keep things running User & Tech Environment Management
Champion the deployment and evolution of user devices — laptops, dealer boards, phones, and more Gather insights from users to drive innovation and improvements Communicate changes clearly and ensure user alignment Align with global IT standards and policies to maintain consistency and excellence Ready to work with a global energy powerhouse? Apply today! Deliver exceptional user support that keeps our business operating smoothly Ensure data quality and system reliability through smart use of support tools Provide the IT Manager with actionable insights and performance metrics Protect the company from financial and compliance risks by maintaining system integrity
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Operates within a high-pressure trading environment with strict commercial deadlines System disruptions can have significant financial consequences Requires agility, responsiveness, and a strong commitment to operational excellence What You’ll Do
IT Support & Delivery
Be part of the elite 24/7/365 support rotation for our trading systems Own the resolution of hardware/software issues — from ticketing to troubleshooting Deliver hands-on training for users on tech tools and video conferencing Escalate complex problems and collaborate with global teams Investigate security incidents and ensure compliance Handle equipment setups, moves, and changes with precision Manage user access and permissions with strict adherence to policy Keep daily operations smooth with proactive checks and task execution Process purchase requests and invoice entries to keep things running User & Tech Environment Management
Champion the deployment and evolution of user devices — laptops, dealer boards, phones, and more Gather insights from users to drive innovation and improvements Communicate changes clearly and ensure user alignment Align with global IT standards and policies to maintain consistency and excellence Ready to work with a global energy powerhouse? Apply today! Deliver exceptional user support that keeps our business operating smoothly Ensure data quality and system reliability through smart use of support tools Provide the IT Manager with actionable insights and performance metrics Protect the company from financial and compliance risks by maintaining system integrity
#J-18808-Ljbffr