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DuPage County Health Department

Assistant Director of Revenue Cycle Management

DuPage County Health Department, Wheaton, Illinois, United States, 60189

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Overview

The DuPage County Health Department is looking for a new team member to work as an Assistant Director of Revenue Cycle Management to work within our Finance division. In this role, you will be providing leadership in supporting both the strategic direction and daily operations of the revenue cycle functions and bridging executive leadership and staff to optimize processes, performance system integrity and revenue. This position works within our Finance Department at our Central Public Health Center located in Wheaton, IL. The hours are Monday through Friday, 8:00 am until 4:30 pm. Benefits

Benefits Galore!

- Comprehensive training program (and we pay you for it!). Full DuPage County benefit package, including: 12 paid holidays 3 weeks of paid leave (Vacation and Personal Days) 12 weeks of Paid Parental Leave Paid sick time Health insurance Pension-eligible position for a secure retirement Eligibility for Federal Student Loan Forgiveness Program Tuition reimbursement and certification reimbursement If you’re ready to advance your career while supporting meaningful work that impacts public health, this is the opportunity you’ve been waiting for! Responsibilities

Supervises and supports revenue cycle team leads and staff in billing, follow-up, denial resolution and payment postings Ensures timely and accurate claims submission, payer follow-up and collections Monitors key performance indicators for designated departmental priorities and assists in strategy development to improve outcomes Leads contract management including review, maintenance and compliance monitoring of payer agreements to align with organizational goals Manages payer relationships through proactive communication, issue resolution and collaboration to optimize reimbursement and reduce denials Supports and participates in payer negotiations using data analysis and industry knowledge to advocate for favorable terms and reimbursement rates Reviews denial trends and payment delays Collaborates and liaisons with interdepartmental staff to maximize revenue and address root causes Oversees insurance and patient collections workflows, including secondary billing and appeals Ensures accurate reconciliation of payments, adjustments, and write-offs Partners with the Director of Finance to improve systems, workflows, and internal controls Fosters a culture of accountability, continuous learning, and service excellence Qualifications

Completion of a Master’s degree in Health Care Administration, Business Administration, or related field preferred and five years of progressively responsible experience which included the interpretation of managed care contract requirements; or an equivalent combination of training and experience. The position performs essential on-site functions and is eligible for a hybrid/remote arrangement.

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