JCPenney
Overview
Asset Protection Associate - Maine Mall at JCPenney Location: South Portland, ME (as listed in job description) Primary Responsibilities
Supports Shrinkage and Safety Awareness programs: Aids Store Management to communicate current shrinkage and safety topics. Conducting surveillance: Observes customers and contractors (CCTV and floor) activities to detect theft, fraud or suspicious activity; collects investigative intelligence related to ORC activity and fraud; takes direction from AP management to monitor team member activity as needed; reports infractions of company policy to AP and/or store management. Detaining and interviewing suspects: Conducts interviews in accordance with local laws and Company policy on customers and contractors suspected of theft; reports suspected fraud to AP management or Market Investigations as needed. Maintaining records: Creates and manages records using approved Company methods, proper retention of evidence and disposition of recovered merchandise. Participating in court hearings: Attends hearings, updates appropriate files and maintains relationships with local law enforcement. Supports Safety programs: Identifies and addresses potential hazards to customers and associates; takes initiative to correct minor hazards; conducts incident investigations and completes associated reports. Supports Internal investigations: Takes direction from AP management to collect evidence regarding internal investigations; acts as an interview witness as needed. Performs responsibilities in accordance with company policies and procedures to drive sales and profit. Applicants must be 18 years of age or older and have a high school diploma or GED. Core Competencies & Accomplishments
AP knowledge - Learn and stay up to date on Company policy and procedures relating to loss prevention and relevant local legal requirements Balanced Temperament - Maintains composure and handles high stress situations in a calm/effective manner; exercises discretion in difficult situations Results - Solves problems and makes decisions that drive sales, profit or customer service; executes work efficiently and effectively; inspires strong performance Ownership - Provides great customer service; cooperates and builds positive, inclusive and respectful relationships; takes accountability for actions and outcomes Intensity - Proactively improves the customer experience; demonstrates confidence and courage to do what39;s right; acts with energy and urgency What You Get
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. For details on paid vacation days and other benefits, please visit the benefits site. About JCPenney
JCPenney is a retail destination with a broad portfolio of fashion, home, beauty, and jewelry. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop — from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrated 120 years as an iconic American brand. Please visit JCPenney's Newsroom to learn more and follow JCPenney on social media. Pay Range
USD $17.50/Hr - USD $21.88/Hr Job Details
Seniority level: Entry level Employment type: Part-time Job function: Management and Manufacturing Industries: Retail
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Asset Protection Associate - Maine Mall at JCPenney Location: South Portland, ME (as listed in job description) Primary Responsibilities
Supports Shrinkage and Safety Awareness programs: Aids Store Management to communicate current shrinkage and safety topics. Conducting surveillance: Observes customers and contractors (CCTV and floor) activities to detect theft, fraud or suspicious activity; collects investigative intelligence related to ORC activity and fraud; takes direction from AP management to monitor team member activity as needed; reports infractions of company policy to AP and/or store management. Detaining and interviewing suspects: Conducts interviews in accordance with local laws and Company policy on customers and contractors suspected of theft; reports suspected fraud to AP management or Market Investigations as needed. Maintaining records: Creates and manages records using approved Company methods, proper retention of evidence and disposition of recovered merchandise. Participating in court hearings: Attends hearings, updates appropriate files and maintains relationships with local law enforcement. Supports Safety programs: Identifies and addresses potential hazards to customers and associates; takes initiative to correct minor hazards; conducts incident investigations and completes associated reports. Supports Internal investigations: Takes direction from AP management to collect evidence regarding internal investigations; acts as an interview witness as needed. Performs responsibilities in accordance with company policies and procedures to drive sales and profit. Applicants must be 18 years of age or older and have a high school diploma or GED. Core Competencies & Accomplishments
AP knowledge - Learn and stay up to date on Company policy and procedures relating to loss prevention and relevant local legal requirements Balanced Temperament - Maintains composure and handles high stress situations in a calm/effective manner; exercises discretion in difficult situations Results - Solves problems and makes decisions that drive sales, profit or customer service; executes work efficiently and effectively; inspires strong performance Ownership - Provides great customer service; cooperates and builds positive, inclusive and respectful relationships; takes accountability for actions and outcomes Intensity - Proactively improves the customer experience; demonstrates confidence and courage to do what39;s right; acts with energy and urgency What You Get
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. For details on paid vacation days and other benefits, please visit the benefits site. About JCPenney
JCPenney is a retail destination with a broad portfolio of fashion, home, beauty, and jewelry. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop — from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrated 120 years as an iconic American brand. Please visit JCPenney's Newsroom to learn more and follow JCPenney on social media. Pay Range
USD $17.50/Hr - USD $21.88/Hr Job Details
Seniority level: Entry level Employment type: Part-time Job function: Management and Manufacturing Industries: Retail
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