Hilton Worldwide, Inc.
Housekeeping Control Clerk - Hilton Waikoloa Village
Hilton Worldwide, Inc., Mission, Kansas, United States
Overview
Hilton Waikoloa Village is seeking a Housekeeping Control Clerk. Hawaii Island's only 62-acre Hawaiian paradise with 3 one of a kind outdoor swimming pools. If you have the drive and passion in providing memorable experiences for guest, this is the position for you! This is your opportunity to join the Hilton team and find out why we are named #1 Best Hospitality Company to work for! Shift Pattern:
AM PM including weekends and holidays (hours vary 5:00am - 10:00pm) Pay Scale:
$21.35 - $23.73 The ideal candidate will have:
Computer knowledge. 1 year customer service experience. Ability to effectively communicate verbally and/or written in English language. The Benefits
– Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Medical Insurance Coverage Vision, dental, life and disability insurance Mental Health Resources Best-in-Class Paid Time Off (PTO) Supportive parental leave program Go Hilton travel discount program Debt-free education :Access to a wide variety of educational credentials(ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Career growth and development Team Member Resource Groups Recognition and rewards programs Access your pay when you need it through DailyPay *
Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing?
A Housekeeping Rooms Control Clerk is responsible for achieving maximum operating efficiency in the Housekeeping Department by coordinating Housekeeping written and verbal communication interdepartmentally. Specifically, you would be responsible for performing the following tasks to the highest standards: Answer the telephone courteously and professionally. Remember “ALOHA” and “MAHALO”. Dispatch incoming calls accordingly. Coordinates Housekeeping room status with previous shift Clerk and continue communication with the Front Office Control clerks throughout the day/night. Assist in key control and inventory. What are we looking for?
EDUCATION High school diploma or equivalent preferred. LICENSES OR CERTIFICATES CPR certification and/or First Aid training are preferred. GROOMING All team members must maintain a neat, clean and well-groomed appearance (specific standards available). OTHER Understanding of English language. SPECIFIC JOB KNOWLEDGE, SKILL, AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. Exceptional follow-through skills. Thorough communication skills. Capable to adjust to various job tasks. Good interpersonal skills. Organized clerical skills. Highly motivated. Able to work under pressure. Always remain professional. Hilton values its team members and demonstrates its commitments through core values: Hospitality, Integrity, Leadership, Teamwork, Ownership and Now, along with attributes like Quality, Productivity and Customer Focus.
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Hilton Waikoloa Village is seeking a Housekeeping Control Clerk. Hawaii Island's only 62-acre Hawaiian paradise with 3 one of a kind outdoor swimming pools. If you have the drive and passion in providing memorable experiences for guest, this is the position for you! This is your opportunity to join the Hilton team and find out why we are named #1 Best Hospitality Company to work for! Shift Pattern:
AM PM including weekends and holidays (hours vary 5:00am - 10:00pm) Pay Scale:
$21.35 - $23.73 The ideal candidate will have:
Computer knowledge. 1 year customer service experience. Ability to effectively communicate verbally and/or written in English language. The Benefits
– Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Medical Insurance Coverage Vision, dental, life and disability insurance Mental Health Resources Best-in-Class Paid Time Off (PTO) Supportive parental leave program Go Hilton travel discount program Debt-free education :Access to a wide variety of educational credentials(ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Career growth and development Team Member Resource Groups Recognition and rewards programs Access your pay when you need it through DailyPay *
Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing?
A Housekeeping Rooms Control Clerk is responsible for achieving maximum operating efficiency in the Housekeeping Department by coordinating Housekeeping written and verbal communication interdepartmentally. Specifically, you would be responsible for performing the following tasks to the highest standards: Answer the telephone courteously and professionally. Remember “ALOHA” and “MAHALO”. Dispatch incoming calls accordingly. Coordinates Housekeeping room status with previous shift Clerk and continue communication with the Front Office Control clerks throughout the day/night. Assist in key control and inventory. What are we looking for?
EDUCATION High school diploma or equivalent preferred. LICENSES OR CERTIFICATES CPR certification and/or First Aid training are preferred. GROOMING All team members must maintain a neat, clean and well-groomed appearance (specific standards available). OTHER Understanding of English language. SPECIFIC JOB KNOWLEDGE, SKILL, AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. Exceptional follow-through skills. Thorough communication skills. Capable to adjust to various job tasks. Good interpersonal skills. Organized clerical skills. Highly motivated. Able to work under pressure. Always remain professional. Hilton values its team members and demonstrates its commitments through core values: Hospitality, Integrity, Leadership, Teamwork, Ownership and Now, along with attributes like Quality, Productivity and Customer Focus.
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