International Executive Service Corps
Sign Language Interpreter Part Time Trilingual PRCC
International Executive Service Corps, Guaynabo, Guaynabo, us, 00965
Under the supervision of the Communication Center Manager, the Interpreter will provide high quality professional ASL/English/Spanish interpreting through video in a call center and on-site at various customer locations when needed. Interpreters must possess fluent American Sign Language, spoken English language skills and spoken Spanish skills, accurate interpreting skills, and thorough knowledge of and adherence to the NAD-RID Code of Professional Conduct.
Part-Time Benefit Summary
ZP is pleased to offer the following part-time benefits for PT24 positions:
Limited Medical Plan :will offset some major medical needs such as hospitalization and doctors appointments; includes a discounted vision program
Telehealth Plan :discounted telehealth that offers limited telehealth visits only
Dental :limited coverage for standard type dental care needs
Life Insurance :allows for flat coverage benefit
Short-term Disability :allows for a portion of wages to be paid in certain cases in which an employee cannot work
Accident & Critical Illness
Community work (when available)
Flexible scheduling
401(k) Retirement Savings plan with employer match
EAP (Employee Assistance Program)
Massage Reimbursement
Job Requirements
Must be able to work 24 hours per week
Must pass the company's English/ASL and Spanish/ASL interpreting skills assessment
Must attend and successfully complete a 40-hour New Hire Training
We are hiring for the following shifts: Monday - Friday: 1:00pm - 10:00pm PST (4:00pm - 1:00am EST) Weekends: 7:00am - 10:00pm PST (10:00am - 1:00am EST)
Essential Duties and Responsibilities include the following:
Provide effective video relay service, video remote interpreting, and onsite interpreting for consumers
Support and model the company's mission and values
Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues
Exhibit professional behavior at all times including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors, and timely and accurate record keeping
Adhere to all policies and procedures as outlined by the company and all FCC regulations
Demonstrate the ability to adapt quickly to new and changing technologies
Multi-task between interpreting effectively and utilizing video-based technology
Participate in company-sponsored training for Professional Development
Exhibit the ability to meet performance expectations with minimal supervision
Possess the ability to work effectively in a fast paced, dynamic environment
Demonstrate strong interpersonal skills in all settings
Ability to independently travel. Where driving is required, access to a vehicle, valid drivers license and required insurance.
Minimum Qualification Requirements:
Fluent ASL, spoken English language skills and spoken Spanish language skills
Able to provide accurate interpretation
Understanding of Deaf culture
Thorough knowledge of and adherence to the NAD-RID Code of Professional Conduct
Three to five years of experience in interpreting (preferred but not required)
As applicable, state licensure or state-required credentials
You must be 18 years or older to apply
Disclaimer:
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees for this job. Employees are expected to follow their supervisor’s instructions and to perform the tasks requested by their supervisors.
ZP Better Together, LLC is an Equal Opportunity Employer.
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ZP Better Together, LLC is an Equal Opportunity Employer.
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