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Sales Supervisor: Rowing Blazers

Leap, New York, New York, us, 10261

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About Rowing Blazers

Rowing Blazers is an American clothing brand and design lab founded in 2017 by designer, author, archaeologist and former U.S. national team coxswain Jack Carlson. Known for a subversive, inclusive take on “preppy” style, the brand celebrates history, authenticity, fashion and culture through a diverse, global community of customers, collaborators and employees. About the Role

We are seeking a passionate and driven Sales Supervisor for our boutique in

New York City . As a key leader on the team, you will manage day‑to‑day store operations, drive sales, and cultivate exceptional customer relationships, inspiring the team to create memorable in‑store experiences that reflect the brand’s prestige. Position Qualifications

Must be 18 years of age or older. Demonstrated leadership skills with the ability to inspire, guide, and collaborate effectively with teams to achieve both individual and organizational goals. Foundational experience in retail or customer‑focused roles with a proven track record of delivering exceptional guest experiences; experience in related categories is highly desirable. Flexibility to accommodate dynamic business needs, including availability for days, nights, weekends, and holidays. Physical capability to stand, walk, climb ladders, and lift up to 50 pounds to ensure operational excellence and an elevated customer experience. Interpersonal Skills

People Leadership: effectively guides and motivates others through coaching, mentoring, and training to build a bench of future leaders. Customer‑Centric & Hospitality‑Driven: creates genuine connections, anticipates needs, and possesses exceptional selling skills. Adaptable & Entrepreneurial: thrives in a dynamic, matrixed environment by staying nimble, maintaining a growth mindset, and creatively solving challenges. Collaborative Team Player: actively seeks and offers feedback, excels at building relationships, and thrives when working closely with teams. Exceptional Communicator: clear, constructive communication that fosters positive relationships with team members and clients. Professional & Reliable: consistently punctual and dependable, handling client inquiries, complaints, and requests with empathy and professionalism. Brand Champion & Product Expert: deep product knowledge and accurate, valuable insights to enhance the client experience. Detail‑Oriented & Efficient: consistently produces high‑quality, polished work with exceptional efficiency. Key Performance Indicators

Sales‑driven performance focused on achieving and exceeding personal and team sales goals through proactive client engagement and strategic selling techniques. Customer retention: deliver personalized experiences, leverage effective networking, and maintain exceptional NPS and secret shopper results. Strong organizational and time‑management skills, consistently completing tasks and meeting deadlines with efficiency and precision. About LEAP

The Leap platform powers insight‑driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, and more. Benefits

Medical, Dental & Vision benefits (must average 32+ hours a week). AllOne Health – Employee Assistance Programs. 401K. Full‑time hourly employees accrue up to two weeks (80 hours) of paid time off annually, excluding restricted dates during busy retail seasons, with manager approval. Part‑time hourly employees accrue based on local laws. Employee discount + wardrobe allotment for participating Leap brands. Hourly Pay Range: $21/hr to $25/hr. Compensation will be determined based on the candidate’s experience, skills, competencies, and qualifications.

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