ARAUCO - North America
Join Our Arauco Team as an Inside Sales Representative!
Are you a dedicated sales professional looking for a rewarding career? We are seeking a passionate Inside Sales Representative to develop, maintain, and enhance customer relationships.
What We’re Looking For
Associate or bachelor’s degree required
Prefer 2+ years’ experience in inside sales, customer service sales, or similar
Experience with Excel (pivot tables, VLOOKUPS) is necessary; ability to work within customer control logs, pull up customers, enter sales orders, update shipments, and work with pricing templates
Must be a team player—able to collaborate cross-functionally as needed
Efficient multi-tasker with strong organizational skills
Precise, detail-oriented, and highly organized
Knowledge of SAP and industry practices is a plus
What We Offer
Our comprehensive benefits package includes:
401(k) with company match
Paid Maternity & Paternity Leave, PTO, and holidays
Wellness Program, Gym Reimbursement, Pet Insurance
What You’ll Do
Manage strong customer relationships and respond to inquiries
Maintain and update customer price lists, quotes, and templates with the Sales Director and Managers
Update customer control logs daily and provide weekly shipment/order updates
Develop and maintain product knowledge of ARAUCO offerings
Identify new product opportunities and collaborate with manufacturing to develop programs
Understand and promote the organization's capabilities and specifications
Qualify new accounts from a financial and credit perspective
Act as a liaison between customers and manufacturing, providing timely information
Enter orders into SAP or other ERP systems
Coordinate logistics and operational issues for inland quotes and order tracking
Handle claims, investigate issues, and negotiate resolutions for customer problems
Communicate daily with colleagues in South America
Travel as required for business purposes
Manage Samples activities, including requesting, storage, inventory, packaging, and shipment tracking
About Us
At ARAUCO, we’re more than a global leader in sustainable wood products—we’re a team driven by innovation, environmental stewardship, and strong core values. Committed to responsible forestry and quality craftsmanship, we create products that shape industries and protect the planet. Sustainability is central to everything we do—from responsible forestry to reducing environmental impact, we are dedicated to preserving natural resources for future generations.
Grow your career with purpose and help us shape a better future—one product, one idea, and one team at a time.
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