Meltwater
Overview
Join to apply for the
Account Manager
role at
Meltwater . Get AI-powered advice on this job and more exclusive features. What We’re Looking For
Are you an attentive Account Manager with experience in serving SaaS customers? We're actively seeking professionals like yourself to join our dynamic team and take charge of managing, renewing, and driving growth for our valued accounts. As an Account Manager, you'll play a crucial role in nurturing existing client relationships and maximizing their potential. Meltwater offers more than employment—it's a voyage towards personal and professional advancement. Immerse yourself in an atmosphere that nurtures your skills, encourages mentorship, and champions inclusive leadership practices. Interact with experienced account managers and resilient leaders who are dedicated to supporting your growth journey. Join our team, where you'll be embraced by a diverse community that honors your individual contributions and propels you toward realizing your full potential. What You’ll Do
Manage, renew, and foster growth within assigned accounts following their transition from the Client Acquisition team. Focus on driving sustainable, long-term growth while overseeing renewals, leveraging support from the Customer Success and Renewals teams. Develop customized account plans and strategies aimed at optimizing customer retention and stimulating account growth. Identify and actively pursue expansion opportunities within accounts, including upselling and cross-selling initiatives. Collaborate closely with the Customer Success team to drive ongoing engagement and utilization of our solutions. Partner with Renewals Representatives to ensure robust account retention and skillfully negotiate pricing agreements. Cultivate and nurture strong relationships with key stakeholders within assigned accounts, driving both engagement and satisfaction. Monitor customer usage patterns to inform strategic renewal and product expansion approaches. Implement proactive sales processes to effectively counter competitive threats during renewal negotiations. What You’ll Bring
A Bachelor's degree or higher is preferred for this role, empowering you to demonstrate your academic prowess and contribute effectively. A minimum of 2 years tenure in account management is desired, with an established track record in account management, growth, and renewals, within the software or SaaS domain. Strong strategic thinking and execution capabilities, with a focus on customer retention and growth. Ability to develop effective account plans and strategies aligned with customer goals. A proactive approach to identifying and driving expansion opportunities within accounts. Refined communication and collaboration abilities to seamlessly engage with both the Client Success and Renewals teams, fostering a synergistic environment for mutual achievement. Results-oriented mindset with a focus on achieving growth targets and customer satisfaction. Excellent written and verbal communication skills in English. Willingness to embrace the hybrid work schedule; this role requires you to be in the office 3 days a week. The ability to legally work in the country of hire is required for this position. What We Offer
Comprehensive Paid Time Off & generous paid & unpaid leave policies 401K matching, life insurance, commuter benefits, and parental leave plans Excellent medical, dental, and vision options Collaborative, transparent and fun-loving office culture Accelerated professional development and growth programs Compensation Overview
Base Salary of $55,000 - $73,000 USD per year + monthly commissions [subject to the terms of the applicable commission plan]. Total compensation range for this position: $91,500 - $122,000 USD per year. Earnings are dependent on individual sales performance. Our Story
At Meltwater, we believe that when you have the right people in the right environment, great things happen. Our best-in-class technology empowers our 27,000 customers around the world to make better business decisions through data. We foster an inclusive and diverse workplace where every employee feels valued, supported, and empowered. We are Meltwater. Inspired by innovation, powered by people. Equal Opportunity
Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. We are committed to a diverse and inclusive workplace and encourage applicants of all backgrounds and abilities to apply.
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Join to apply for the
Account Manager
role at
Meltwater . Get AI-powered advice on this job and more exclusive features. What We’re Looking For
Are you an attentive Account Manager with experience in serving SaaS customers? We're actively seeking professionals like yourself to join our dynamic team and take charge of managing, renewing, and driving growth for our valued accounts. As an Account Manager, you'll play a crucial role in nurturing existing client relationships and maximizing their potential. Meltwater offers more than employment—it's a voyage towards personal and professional advancement. Immerse yourself in an atmosphere that nurtures your skills, encourages mentorship, and champions inclusive leadership practices. Interact with experienced account managers and resilient leaders who are dedicated to supporting your growth journey. Join our team, where you'll be embraced by a diverse community that honors your individual contributions and propels you toward realizing your full potential. What You’ll Do
Manage, renew, and foster growth within assigned accounts following their transition from the Client Acquisition team. Focus on driving sustainable, long-term growth while overseeing renewals, leveraging support from the Customer Success and Renewals teams. Develop customized account plans and strategies aimed at optimizing customer retention and stimulating account growth. Identify and actively pursue expansion opportunities within accounts, including upselling and cross-selling initiatives. Collaborate closely with the Customer Success team to drive ongoing engagement and utilization of our solutions. Partner with Renewals Representatives to ensure robust account retention and skillfully negotiate pricing agreements. Cultivate and nurture strong relationships with key stakeholders within assigned accounts, driving both engagement and satisfaction. Monitor customer usage patterns to inform strategic renewal and product expansion approaches. Implement proactive sales processes to effectively counter competitive threats during renewal negotiations. What You’ll Bring
A Bachelor's degree or higher is preferred for this role, empowering you to demonstrate your academic prowess and contribute effectively. A minimum of 2 years tenure in account management is desired, with an established track record in account management, growth, and renewals, within the software or SaaS domain. Strong strategic thinking and execution capabilities, with a focus on customer retention and growth. Ability to develop effective account plans and strategies aligned with customer goals. A proactive approach to identifying and driving expansion opportunities within accounts. Refined communication and collaboration abilities to seamlessly engage with both the Client Success and Renewals teams, fostering a synergistic environment for mutual achievement. Results-oriented mindset with a focus on achieving growth targets and customer satisfaction. Excellent written and verbal communication skills in English. Willingness to embrace the hybrid work schedule; this role requires you to be in the office 3 days a week. The ability to legally work in the country of hire is required for this position. What We Offer
Comprehensive Paid Time Off & generous paid & unpaid leave policies 401K matching, life insurance, commuter benefits, and parental leave plans Excellent medical, dental, and vision options Collaborative, transparent and fun-loving office culture Accelerated professional development and growth programs Compensation Overview
Base Salary of $55,000 - $73,000 USD per year + monthly commissions [subject to the terms of the applicable commission plan]. Total compensation range for this position: $91,500 - $122,000 USD per year. Earnings are dependent on individual sales performance. Our Story
At Meltwater, we believe that when you have the right people in the right environment, great things happen. Our best-in-class technology empowers our 27,000 customers around the world to make better business decisions through data. We foster an inclusive and diverse workplace where every employee feels valued, supported, and empowered. We are Meltwater. Inspired by innovation, powered by people. Equal Opportunity
Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. We are committed to a diverse and inclusive workplace and encourage applicants of all backgrounds and abilities to apply.
#J-18808-Ljbffr