LifeBridge Health
Overview
Join to apply for the PATIENT SERVICE ASSOCIATE role at LifeBridge Health. LifeBridge Health is a dynamic, purpose-driven health system committed to redefining care delivery across the Mid-Atlantic and beyond. Anchored by our mission to improve the health of people in the communities we serve, we are transforming healthcare by advancing access, elevating patient experiences, and fostering bold ideas centered around community-based care. Sinai Hospital (Baltimore) is a Level II Trauma Center. The ED sees about 49,000 adult patient visits annually, plus a pediatric ED seeing ~12,000–14,000 visits. Role Overview
As a Patient Service Associate in the Emergency Department, you will provide critical secretarial and clerical support to ensure smooth and efficient operations. You’ll collaborate closely with physicians, nurses, and clinical teams to help coordinate patient flow and deliver exceptional service to patients and families. Key Responsibilities
Perform a variety of clerical duties to support emergency department staff. Answer telephones, relay messages, and manage calls within your scope of authority. Coordinate patient flow in collaboration with physicians, nurse managers, and charge nurses. Qualifications
Education: High School Diploma or GED Experience: Minimum of 1 year of relevant experience in a healthcare or customer service setting. Additional Information
What We Offer Impact: Join a team that values innovation and outcomes, delivering life-saving care to our youngest and most vulnerable patients. Growth: Opportunities for professional development, including tuition reimbursement and developing foundational skills for neonatal critical care leadership and advanced certification. Support: A culture of collaboration with resources like unit-based practice councils and advanced clinical education support — improving workflow efficiency and patient outcomes and allowing you to work at the top of your license. Benefits: Competitive compensation (additional compensation such as overtime, shift differentials, premium pay, and bonuses may apply depending on job), comprehensive health plans, free parking, and wellness programs. Why LifeBridge Health
With over 14,000 employees, 130 care locations, and two million annual patient encounters, we combine strategic growth, innovation, and deep community commitment to deliver exceptional care anchored by five leading centers in the Baltimore region: Sinai Hospital of Baltimore, Grace Medical Center, Northwest Hospital, Carroll Hospital, and Levindale Hebrew Geriatric Center and Hospital. Our organization thrives on a culture of CARE BRAVELY—where compassion, courage, and urgency drive every decision, empowering teams to shape the future of healthcare. LifeBridge Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. LifeBridge Health does not exclude people or treat them differently because of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. Employment Details
Seniority level: Entry level Employment type: Full-time Job function: Health Care Provider Industries: Hospitals and Health Care Referrals increase your chances of interviewing at LifeBridge Health by 2x. Get notified about new Patient Services Specialist jobs in Baltimore, MD.
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Join to apply for the PATIENT SERVICE ASSOCIATE role at LifeBridge Health. LifeBridge Health is a dynamic, purpose-driven health system committed to redefining care delivery across the Mid-Atlantic and beyond. Anchored by our mission to improve the health of people in the communities we serve, we are transforming healthcare by advancing access, elevating patient experiences, and fostering bold ideas centered around community-based care. Sinai Hospital (Baltimore) is a Level II Trauma Center. The ED sees about 49,000 adult patient visits annually, plus a pediatric ED seeing ~12,000–14,000 visits. Role Overview
As a Patient Service Associate in the Emergency Department, you will provide critical secretarial and clerical support to ensure smooth and efficient operations. You’ll collaborate closely with physicians, nurses, and clinical teams to help coordinate patient flow and deliver exceptional service to patients and families. Key Responsibilities
Perform a variety of clerical duties to support emergency department staff. Answer telephones, relay messages, and manage calls within your scope of authority. Coordinate patient flow in collaboration with physicians, nurse managers, and charge nurses. Qualifications
Education: High School Diploma or GED Experience: Minimum of 1 year of relevant experience in a healthcare or customer service setting. Additional Information
What We Offer Impact: Join a team that values innovation and outcomes, delivering life-saving care to our youngest and most vulnerable patients. Growth: Opportunities for professional development, including tuition reimbursement and developing foundational skills for neonatal critical care leadership and advanced certification. Support: A culture of collaboration with resources like unit-based practice councils and advanced clinical education support — improving workflow efficiency and patient outcomes and allowing you to work at the top of your license. Benefits: Competitive compensation (additional compensation such as overtime, shift differentials, premium pay, and bonuses may apply depending on job), comprehensive health plans, free parking, and wellness programs. Why LifeBridge Health
With over 14,000 employees, 130 care locations, and two million annual patient encounters, we combine strategic growth, innovation, and deep community commitment to deliver exceptional care anchored by five leading centers in the Baltimore region: Sinai Hospital of Baltimore, Grace Medical Center, Northwest Hospital, Carroll Hospital, and Levindale Hebrew Geriatric Center and Hospital. Our organization thrives on a culture of CARE BRAVELY—where compassion, courage, and urgency drive every decision, empowering teams to shape the future of healthcare. LifeBridge Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. LifeBridge Health does not exclude people or treat them differently because of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. Employment Details
Seniority level: Entry level Employment type: Full-time Job function: Health Care Provider Industries: Hospitals and Health Care Referrals increase your chances of interviewing at LifeBridge Health by 2x. Get notified about new Patient Services Specialist jobs in Baltimore, MD.
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