Titan Security Group
Security Shift Supervisor - Corporate Office Building - Grayslake, IL
Titan Security Group, Grayslake, Illinois, United States, 60030
Security Shift Supervisor - Corporate Office Building - Grayslake, IL
Titan Security is built on serving our clients and building careers. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Our core values are Unified, Transparent, Innovative, Committed and Accountable, guiding us in providing service and support. If you are looking for a meaningful career with a culture of excellence and the ability to make a difference, we want to talk to you!
Responsibilities
Help supervise operations of an assigned Client site on the assigned shift.
Report directly to Site Supervisor/Director and/or Marksman / Titan Management.
Manage a team of security officers, including scheduling, payroll, training, coaching, development and support.
Ensure the Client Site is provided with high quality security services to protect people and property.
Handle all escalated security issues or emergency situations appropriately.
Develop staff in both technical and professional skills through performance management (coaching, recognition, etc.).
Foster a positive work environment by treating staff with respect.
Assist in coordinating and/or conducting site-specific on-the-job training, client-specific training and annual refresher training for staff by adhering to Titan’s training standards.
Reconcile logs, shift responsibilities and patrols; review incident reports prior to submitting to Site Supervisor/Director and coordinate preliminary investigations.
Develop/maintain operational procedures and post orders for emergency reference by staff.
Train and qualify to work assigned post; understand post instructions and remain knowledgeable on additional and emergency post instructions as required by the client.
Maintain access control procedures as set by building management and effectively utilize access control systems, visitor management systems and CCTV systems as needed.
Identify all tenants and/or visitors upon arrival; ensure visitors and vendors are properly signed in prior to accessing the building.
Observe departing personnel to guard against theft of tenant or building property; monitor security cameras within the facility.
Respond to incidents including property emergencies; conduct general patrols of the property during various hours and in all weather conditions.
Stand/sit/walk for extended periods as required; assist tenants and visitors with directions and general business information.
Record data clearly and accurately (e.g., property damage, unusual occurrences, equipment malfunctions) to Titan management; maintain logs pertaining to people or property, including packages.
Provide excellent customer service to all individuals encountered on duty.
Other duties as assigned.
These positions require at least 2 years of continuous supervisory experience.
Qualifications Education and/or Experience:
High School diploma or general education degree (GED) and 3 years prior satisfactory employment as a security officer or directly related experience. Must be at least 18 years of age.
Certificates, Licenses, Registrations:
Valid Security License if required by state, driver’s license as applicable.
Language Skills:
Must have the ability to read, write, speak, and understand English. Bi-lingual considered a plus.
Other Qualifications:
Ability to pass pre-employment drug screen and criminal background check. Must maintain a working telephone number through which we can contact you.
Physical Demands:
The physical demands are based on the contract and must be met by an employee to successfully perform the essential functions of this job. Candidates must be able to stand for extended periods; lift, push, and/or pull at least 50 lbs; perform foot patrols on the interior and exterior of the facility; and work in inclement weather as required.
Pay and Benefits
$22.50 / hour
Paid time off and paid holidays
Medical and dental insurance
Opportunities for career growth and promotion
Skills-enhancing training
EOE/M/F/D/V
#HP
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Other, Information Technology, and Management
Industries
Security and Investigations
Referrals increase your chances of interviewing at Titan Security Group.
Location Security Site Supervisor - Lake Forest, IL
Public Safety Officer - Highland Park Hospital - Resource, Highland Park, IL
Highland Park, IL $18.03 - $27.32
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Responsibilities
Help supervise operations of an assigned Client site on the assigned shift.
Report directly to Site Supervisor/Director and/or Marksman / Titan Management.
Manage a team of security officers, including scheduling, payroll, training, coaching, development and support.
Ensure the Client Site is provided with high quality security services to protect people and property.
Handle all escalated security issues or emergency situations appropriately.
Develop staff in both technical and professional skills through performance management (coaching, recognition, etc.).
Foster a positive work environment by treating staff with respect.
Assist in coordinating and/or conducting site-specific on-the-job training, client-specific training and annual refresher training for staff by adhering to Titan’s training standards.
Reconcile logs, shift responsibilities and patrols; review incident reports prior to submitting to Site Supervisor/Director and coordinate preliminary investigations.
Develop/maintain operational procedures and post orders for emergency reference by staff.
Train and qualify to work assigned post; understand post instructions and remain knowledgeable on additional and emergency post instructions as required by the client.
Maintain access control procedures as set by building management and effectively utilize access control systems, visitor management systems and CCTV systems as needed.
Identify all tenants and/or visitors upon arrival; ensure visitors and vendors are properly signed in prior to accessing the building.
Observe departing personnel to guard against theft of tenant or building property; monitor security cameras within the facility.
Respond to incidents including property emergencies; conduct general patrols of the property during various hours and in all weather conditions.
Stand/sit/walk for extended periods as required; assist tenants and visitors with directions and general business information.
Record data clearly and accurately (e.g., property damage, unusual occurrences, equipment malfunctions) to Titan management; maintain logs pertaining to people or property, including packages.
Provide excellent customer service to all individuals encountered on duty.
Other duties as assigned.
These positions require at least 2 years of continuous supervisory experience.
Qualifications Education and/or Experience:
High School diploma or general education degree (GED) and 3 years prior satisfactory employment as a security officer or directly related experience. Must be at least 18 years of age.
Certificates, Licenses, Registrations:
Valid Security License if required by state, driver’s license as applicable.
Language Skills:
Must have the ability to read, write, speak, and understand English. Bi-lingual considered a plus.
Other Qualifications:
Ability to pass pre-employment drug screen and criminal background check. Must maintain a working telephone number through which we can contact you.
Physical Demands:
The physical demands are based on the contract and must be met by an employee to successfully perform the essential functions of this job. Candidates must be able to stand for extended periods; lift, push, and/or pull at least 50 lbs; perform foot patrols on the interior and exterior of the facility; and work in inclement weather as required.
Pay and Benefits
$22.50 / hour
Paid time off and paid holidays
Medical and dental insurance
Opportunities for career growth and promotion
Skills-enhancing training
EOE/M/F/D/V
#HP
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Other, Information Technology, and Management
Industries
Security and Investigations
Referrals increase your chances of interviewing at Titan Security Group.
Location Security Site Supervisor - Lake Forest, IL
Public Safety Officer - Highland Park Hospital - Resource, Highland Park, IL
Highland Park, IL $18.03 - $27.32
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr