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StepStone Hospitality

Executive Housekeeper/Hampton Inn Clayton

StepStone Hospitality, Providence, Rhode Island, us, 02912

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Executive Housekeeper/Hampton Inn Clayton StepStone Hospitality

Responsibilities

Supervise housekeeping and laundry staff, including counseling, termination, performance evaluations, training, and development.

Assist in the development of the annual budget. Monitor performance against plan.

Establish and maintain cost control systems for staffing, linen inventories, and cleaning supplies.

Ensure quality services are rendered in meeting guest needs.

Schedule staff according to labor standards and forecasted occupancy.

Maintain room quality based on StepStone and hotel guidelines.

Monitor and maintain required level of cleanliness in rooms, storage areas, laundry, restrooms, and common areas.

Enforce procedures for the acceptance, security, and return of guest lost and found items.

Enforce procedures for security of on-loan equipment.

Maintain productivity and labor cost goals.

Conduct inventories of linen, supplies, and equipment as required.

Order and receive supplies to maintain adequate inventory levels.

Immediately alert hotel management of emergency situations via all communication avenues.

Requirements

Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.

Ability to accurately report information.

Ability to assist with various office tasks as needed.

Ability to scrupulously follow all StepStone and hotel policies and procedures.

Attend required meetings.

Projects and assignments are completed thoroughly, professionally, and with care.

Adjusts to high-pressure conditions and is open to change.

Assumes responsibility for personal growth and development.

Conducts himself/her herself (acts and dresses) professionally at all times; sets standards for all associates.

Must have a comprehensive knowledge of all hotel departments and functions.

Must have good mathematical and computer skills.

High school education and relevant training and experience required. Additional education preferred.

Ability to obtain required licenses or certificates.

CPR and first aid training preferred.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Hospitality

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