Planet Fitness
Join to apply for the
Member Services Representative
role at
Planet Fitness 1 month ago Be among the first 25 applicants Join to apply for the
Member Services Representative
role at
Planet Fitness In order to be considered as a candidate for this position, it is required you complete the 2nd step application. Upon clicking "Submit Application", you will be directed to this 2nd step"*
In order to be considered as a candidate for this position, it is required you complete the 2nd step application. Upon clicking "Submit Application", you will be directed to this 2nd step"*
Job Summary
The
Member Services Representative
will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Essential Duties And Responsibilities
Greet members, prospective members and guests, providing exceptional customer service. Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. New member sign-up. Take prospective members on tours. Facilitate needed updates to member’s accounts. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Assist in maintaining the neatness and cleanliness of the club. Qualifications/Requirements
Customer service background preferred. Basic computer proficiency. A passion for fitness and health. Upbeat and positive attitude! Punctuality and reliability is a must. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations. Strong listener with the ability to empathize and problem solve. Demonstrate diplomacy in all interactions while using appropriate behavior and language. High School diploma/GED equivalent required. Must be 18 years of age or older.
Physical Demands
Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occasionally lift up to 50 lbs. Will occasionally encounter toxic chemicals during shift.
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
Seniority level
Seniority level Not Applicable Employment type
Employment type Full-time Job function
Job function Other Industries Wellness and Fitness Services Referrals increase your chances of interviewing at Planet Fitness by 2x Get notified about new Member Service Representative jobs in
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#J-18808-Ljbffr
Member Services Representative
role at
Planet Fitness 1 month ago Be among the first 25 applicants Join to apply for the
Member Services Representative
role at
Planet Fitness In order to be considered as a candidate for this position, it is required you complete the 2nd step application. Upon clicking "Submit Application", you will be directed to this 2nd step"*
In order to be considered as a candidate for this position, it is required you complete the 2nd step application. Upon clicking "Submit Application", you will be directed to this 2nd step"*
Job Summary
The
Member Services Representative
will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Essential Duties And Responsibilities
Greet members, prospective members and guests, providing exceptional customer service. Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. New member sign-up. Take prospective members on tours. Facilitate needed updates to member’s accounts. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Assist in maintaining the neatness and cleanliness of the club. Qualifications/Requirements
Customer service background preferred. Basic computer proficiency. A passion for fitness and health. Upbeat and positive attitude! Punctuality and reliability is a must. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations. Strong listener with the ability to empathize and problem solve. Demonstrate diplomacy in all interactions while using appropriate behavior and language. High School diploma/GED equivalent required. Must be 18 years of age or older.
Physical Demands
Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occasionally lift up to 50 lbs. Will occasionally encounter toxic chemicals during shift.
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
Seniority level
Seniority level Not Applicable Employment type
Employment type Full-time Job function
Job function Other Industries Wellness and Fitness Services Referrals increase your chances of interviewing at Planet Fitness by 2x Get notified about new Member Service Representative jobs in
Fullerton, CA . Customer Service Representative - State Farm Agent Team Member
Customer Service Representative - State Farm Agent Team Member
Whittier, CA $60,000.00-$80,000.00 10 months ago Customer Service Representative - State Farm Agent Team Member
Chino Hills, CA $45,000.00-$60,000.00 3 months ago Customer Service Representative - State Farm Agent Team Member
Mission Viejo, CA $30,000.00-$70,000.00 2 years ago Overnight Member Services Representative
Overnight Member Services Representative
Future Opening: Customer Service Representative - State Farm Agent Team Member
San Dimas, CA $40,000.00-$60,000.00 2 years ago Customer Service Representative - State Farm Agent Team Member
Customer Service Representative - State Farm Agent Team Member
Santa Fe Springs, CA $25.00-$28.00 2 weeks ago Member Service Representative (Full-Time) - Santa Ana
Customer Service Representative - State Farm Agent Team Member
Glendora, CA $45,000.00-$70,000.00 2 years ago Garden Grove, CA $17.50-$18.50 1 month ago Customer Service Representative - State Farm Agent Team Member
South Pasadena, CA $36,000.00-$48,000.00 2 years ago Customer Service Representative - State Farm Agent Team Member
Garden Grove, CA $22.00-$24.00 1 month ago Customer Service and Sales Representative
Mission Viejo, CA $30,000.00-$70,000.00 2 years ago East Los Angeles, CA $28.00-$32.00 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr