Primavera Foundation
Rural Resource Specialist, PAV
Primavera Foundation, Sierra Vista, Arizona, United States, 85635
Overview
The Primavera Foundation is a non-profit community development organization that has been providing pathways out of poverty and strengthening the Tucson community since 1983, through a variety of programs and services. Project Action for Veterans (PAV) offers housing assistance (rapid rehousing and homeless prevention) and supportive services to Veterans and their families who are homeless or about to become homeless who “but for” this assistance would continue to be or become homeless. The program serves Veterans living in Pima, Cochise, Graham, Greenlee, and Santa Cruz counties, and follows the policies and regulations of the Supportive Services for Veteran Families (SSVF) funding from the U.S. Department of Veterans Affairs. PAV is accredited by CARF for Rapid Rehousing and Homelessness Prevention Programs.
About the role The Rural Resource Specialist focuses mainly on assisting with the successful transition to/with necessary housing for these veterans and their families. The successful candidate will be a culturally-sensitive social services professional who has a positive influence on others, thrives on successfully facilitating processes, works at a faster-than-average pace, is extremely disciplined, detail-oriented, and results-oriented, sets high standards for self and others, and demonstrates top-notch planning and coaching skills.
Duties and Responsibilities Work assignments may vary depending on the department’s needs and will be communicated to the applicant or incumbent by leadership.
Caseload Responsibilities
Conducts intake/eligibility meeting and completes eligibility forms to determine eligibility based on need and program requirements
Develops a housing service plan with participants and enters all information in the program database
Assists participants in identifying, applying for, and moving into permanent housing
Works with PAV Co-Director to verify determination of services and communicates approvals and all follow-up with the participant
Continues to follow up with participants as needed, and continues to conduct ongoing assessment on a periodic basis as per program guidelines, including 90-day recertifications
Communicates/coordinates with the participant’s other service providers as applicable regularly
Assists with any applications for mainstream benefits, the status of the application, and benefits received. This can include attending meetings as an advocate for the participant
Contact the participant and conduct a process for participant exit when services are complete
Ensures that 85% of Rapid Rehousing and 95% of Prevention households served exit with permanent housing
Completes monthly reports on the status of participants on caseload
Registers all veteran participants for the SSVF satisfaction survey
Participates in VA and HMIS training, and other agency trainings as requested
Participates in monitoring and evaluation activities, including record reviews
Other Responsibilities
Ensures that participant files are properly maintained, meeting grant and confidentiality requirements
Maintains a 95% accuracy rate on data entry and file audits
Ensures confidentiality of participant information
Maintains statistical data as required by grant funding sources
Adheres to all contractual agreements related to resource and case management services
Attends meetings with partnering agencies as scheduled
Attends agency meetings as required, such as All Staff and quarterly resource specialist meetings
Performs other related duties as requested/assigned by leadership
Demonstrates adherence to Primavera’s guiding principles of integrity, respect, accountability, compassion, and leadership
Other duties as assigned by leadership
Knowledge, Skills, and Abilities
Knowledge of issues facing veterans and people who are low-income/homeless, including housing, employment, mental and physical health
Strong interviewing and assessment skills
Ability to work effectively with program participants, the public, staff, and volunteers
Ability to communicate effectively and accurately orally and in writing
Proficiency with office computer systems and software, including Microsoft Windows, Outlook, Word, Excel, and a web-based database
Ability to function with minimal supervision
Ability to accurately track information and services in HMIS
Minimum Qualifications
Bachelor’s degree in Social Work or related field
Minimum of three years of work experience in a social services program providing case management services
One year of experience working with people who are low-income or homeless and/or veterans
Note: A combination of relevant education and professional experience may be considered in lieu of degree
First Aid/CPR certification, or the ability to obtain
Level 1 fingerprint clearance card, or the ability to obtain
Background checks
Must have reliable transportation, a valid driver’s license, a clean driving record, and proof of insurance coverage
Preferred Qualifications
Military veteran or veteran family member
One year of experience working in the multi-family housing field
Experience conducting home visits
Experience working in a program providing rent assistance
One year of experience and demonstrated proficiency with web-based database program(s)
Physical Environment/Conditions
Office environment with moderate office noise levels
Ability to meet with participants in an office setting and facilitate deskwork processes on a full workday basis
Visual acuity and hand dexterity to discern information, complete records and reports, and enter data into computer systems
Ability to lift 25 pounds
Ability to travel to other locations as needed for outreach to property managers, meetings, events, etc.
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About the role The Rural Resource Specialist focuses mainly on assisting with the successful transition to/with necessary housing for these veterans and their families. The successful candidate will be a culturally-sensitive social services professional who has a positive influence on others, thrives on successfully facilitating processes, works at a faster-than-average pace, is extremely disciplined, detail-oriented, and results-oriented, sets high standards for self and others, and demonstrates top-notch planning and coaching skills.
Duties and Responsibilities Work assignments may vary depending on the department’s needs and will be communicated to the applicant or incumbent by leadership.
Caseload Responsibilities
Conducts intake/eligibility meeting and completes eligibility forms to determine eligibility based on need and program requirements
Develops a housing service plan with participants and enters all information in the program database
Assists participants in identifying, applying for, and moving into permanent housing
Works with PAV Co-Director to verify determination of services and communicates approvals and all follow-up with the participant
Continues to follow up with participants as needed, and continues to conduct ongoing assessment on a periodic basis as per program guidelines, including 90-day recertifications
Communicates/coordinates with the participant’s other service providers as applicable regularly
Assists with any applications for mainstream benefits, the status of the application, and benefits received. This can include attending meetings as an advocate for the participant
Contact the participant and conduct a process for participant exit when services are complete
Ensures that 85% of Rapid Rehousing and 95% of Prevention households served exit with permanent housing
Completes monthly reports on the status of participants on caseload
Registers all veteran participants for the SSVF satisfaction survey
Participates in VA and HMIS training, and other agency trainings as requested
Participates in monitoring and evaluation activities, including record reviews
Other Responsibilities
Ensures that participant files are properly maintained, meeting grant and confidentiality requirements
Maintains a 95% accuracy rate on data entry and file audits
Ensures confidentiality of participant information
Maintains statistical data as required by grant funding sources
Adheres to all contractual agreements related to resource and case management services
Attends meetings with partnering agencies as scheduled
Attends agency meetings as required, such as All Staff and quarterly resource specialist meetings
Performs other related duties as requested/assigned by leadership
Demonstrates adherence to Primavera’s guiding principles of integrity, respect, accountability, compassion, and leadership
Other duties as assigned by leadership
Knowledge, Skills, and Abilities
Knowledge of issues facing veterans and people who are low-income/homeless, including housing, employment, mental and physical health
Strong interviewing and assessment skills
Ability to work effectively with program participants, the public, staff, and volunteers
Ability to communicate effectively and accurately orally and in writing
Proficiency with office computer systems and software, including Microsoft Windows, Outlook, Word, Excel, and a web-based database
Ability to function with minimal supervision
Ability to accurately track information and services in HMIS
Minimum Qualifications
Bachelor’s degree in Social Work or related field
Minimum of three years of work experience in a social services program providing case management services
One year of experience working with people who are low-income or homeless and/or veterans
Note: A combination of relevant education and professional experience may be considered in lieu of degree
First Aid/CPR certification, or the ability to obtain
Level 1 fingerprint clearance card, or the ability to obtain
Background checks
Must have reliable transportation, a valid driver’s license, a clean driving record, and proof of insurance coverage
Preferred Qualifications
Military veteran or veteran family member
One year of experience working in the multi-family housing field
Experience conducting home visits
Experience working in a program providing rent assistance
One year of experience and demonstrated proficiency with web-based database program(s)
Physical Environment/Conditions
Office environment with moderate office noise levels
Ability to meet with participants in an office setting and facilitate deskwork processes on a full workday basis
Visual acuity and hand dexterity to discern information, complete records and reports, and enter data into computer systems
Ability to lift 25 pounds
Ability to travel to other locations as needed for outreach to property managers, meetings, events, etc.
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