Pelican State Credit Union
Member Service Representative - Baton Rouge at Postal Branch
Pelican State Credit Union, Baton Rouge, Louisiana, us, 70873
Job Description
Posted Friday, June 6, 2025 at 5:00 AM The role of the
Member Service Representative
will be assisting our members with their financial needs including, but not limited to, receiving all loan applications, reviewing credit reports, and processing independently through to closing. They will also be responsible for promoting and cross-selling Pelican’s products in a way that is beneficial to our members.
A Day in the Life of a MEMBER SERVICE REPRESENTATIVE
INCLUDE: Performing routine member transactions, including deposits, withdrawals, cash advances, loan payments, transfers, and check cashing. Maintaining a strong working knowledge of Pelican State CU's products and services. Balancing transactions and verifying cash totals, investigating and resolving out-of-balance conditions. Entering loan applications, closing and disbursing all consumer loan types. Efficiently and accurately backing up tellers when needed, including balancing the cash drawer at the end of the day. MEMBER SERVICE REPRESENTATIVE Skills and qualifications include
: 2 years of experience including lending, teller, or call center experience with a financial institution. Must have a strong background in sales. High school diploma or equivalent. All candidates must be eligible to be licensed to sell all necessary insurance products. Excellent oral, written, and telephone communication skills. Strong problem-solving, attention to detail, and member service skills. Other things you may want to know about this position: Work Schedule
Monday – Friday
8:00 am – 5:00 pm
Travel
Travel is not necessary for this position.
Work Site Location
All work will be performed at our Postal Branch located at 510 N 6th St, Baton Rouge, LA 70802.
Why should you join the pelican team? Since 1956, Pelican State Credit Union has been providing financial services to individuals and their families throughout the state of Louisiana. We've since grown into the largest state-chartered credit union in Louisiana now serving over 68,000 members nationwide. Because of our continued growth, Pelican State Credit Union is searching for new team members that embrace our Core Values and have a desire to positively contribute to our culture. Our culture is grounded in faith, and we strive to live the golden rule of ‘love thy neighbor’. We are dedicated to creating, promoting, and nurturing a safe and inclusive work environment, and we expect the same from each of our employees. We value diverse talents and welcome individuals with unique backgrounds, working styles, and skillsets. We believe that our differences make us a better team by allowing us to make better decisions, be more innovative, and better serve our members and communities. Our full-time employees enjoy amazing benefits including: Medical, Dental, and Vision Insurance with generous employer premium contributions Health Savings Account with employer contributions for eligible employees Employer-Paid Group Life Insurance Voluntary Dependent Life Insurance 15 Paid Holidays, including a Cultural Floating Holiday 401K Plan with a 5% discretionary profit share contribution, plus a dollar-for-dollar match of up to 5% Paid Time Off to volunteer with approved non-profits and charities Pelican State Credit Union is an Equal Opportunity Employer. All Credit Union campuses are tobacco and vape-free.
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Posted Friday, June 6, 2025 at 5:00 AM The role of the
Member Service Representative
will be assisting our members with their financial needs including, but not limited to, receiving all loan applications, reviewing credit reports, and processing independently through to closing. They will also be responsible for promoting and cross-selling Pelican’s products in a way that is beneficial to our members.
A Day in the Life of a MEMBER SERVICE REPRESENTATIVE
INCLUDE: Performing routine member transactions, including deposits, withdrawals, cash advances, loan payments, transfers, and check cashing. Maintaining a strong working knowledge of Pelican State CU's products and services. Balancing transactions and verifying cash totals, investigating and resolving out-of-balance conditions. Entering loan applications, closing and disbursing all consumer loan types. Efficiently and accurately backing up tellers when needed, including balancing the cash drawer at the end of the day. MEMBER SERVICE REPRESENTATIVE Skills and qualifications include
: 2 years of experience including lending, teller, or call center experience with a financial institution. Must have a strong background in sales. High school diploma or equivalent. All candidates must be eligible to be licensed to sell all necessary insurance products. Excellent oral, written, and telephone communication skills. Strong problem-solving, attention to detail, and member service skills. Other things you may want to know about this position: Work Schedule
Monday – Friday
8:00 am – 5:00 pm
Travel
Travel is not necessary for this position.
Work Site Location
All work will be performed at our Postal Branch located at 510 N 6th St, Baton Rouge, LA 70802.
Why should you join the pelican team? Since 1956, Pelican State Credit Union has been providing financial services to individuals and their families throughout the state of Louisiana. We've since grown into the largest state-chartered credit union in Louisiana now serving over 68,000 members nationwide. Because of our continued growth, Pelican State Credit Union is searching for new team members that embrace our Core Values and have a desire to positively contribute to our culture. Our culture is grounded in faith, and we strive to live the golden rule of ‘love thy neighbor’. We are dedicated to creating, promoting, and nurturing a safe and inclusive work environment, and we expect the same from each of our employees. We value diverse talents and welcome individuals with unique backgrounds, working styles, and skillsets. We believe that our differences make us a better team by allowing us to make better decisions, be more innovative, and better serve our members and communities. Our full-time employees enjoy amazing benefits including: Medical, Dental, and Vision Insurance with generous employer premium contributions Health Savings Account with employer contributions for eligible employees Employer-Paid Group Life Insurance Voluntary Dependent Life Insurance 15 Paid Holidays, including a Cultural Floating Holiday 401K Plan with a 5% discretionary profit share contribution, plus a dollar-for-dollar match of up to 5% Paid Time Off to volunteer with approved non-profits and charities Pelican State Credit Union is an Equal Opportunity Employer. All Credit Union campuses are tobacco and vape-free.
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