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Aramark

Assistant Concessions Manager- Indianapolis Zoo

Aramark, Indianapolis, Indiana, us, 46262

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Assistant Concessions Manager - Indianapolis Zoo

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Aramark

The Assistant Concessions Manager is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers order prepared foods from a menu.

Job Responsibilities Leadership

Use Aramark's coaching model to engage and develop team members to their fullest potential

Reward and recognize employees

Ensure individual and team performance meets objectives and client expectations

Plan and lead daily team briefings

Ensure safety and sanitation standards in all operations

Client Relationship

Identify client needs and communicate operational progress

Financial Performance

Ensure the completion and maintenance of P&L statements

Deliver client and company financial targets

Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins

Productivity

Bring value through efficient operations, appropriate cost controls, and profit management

Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives

Ensure entire team is trained and able to implement

Supervise team regarding production, quality and control

Compliance

Maintain a safe and healthy environment for clients, customers and employees

Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour

Additional Responsibilities

Plans, directs, and coordinates food service activities in order to deliver a finished product to the customer

Qualifications

Requires at least 1 year of experience

Requires at least 1 year of experience in a management role

Bachelor's degree or equivalent experience preferred

Strong interpersonal skills

Ability to maintain effective client and customer rapport for mutually beneficial business relationships

Ability to demonstrate excellent customer service using Aramark's standard service model

Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers

Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.

Must be able to stand for extended periods of time.

Equal Opportunity Statement At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

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