DARCARS Automotive Group
Overview
DARCARS of College Park is hiring a Car Sales Representative to join our team. This non-supervisory, commission-based role involves selling new and used vehicles, delivering exceptional customer service, and achieving sales objectives. You will engage with customers in person and virtually, collaborating with Sales Consultants, Sales Managers, Finance Managers, and the General Manager. Responsibilities
Conduct business in a professional and ethical manner Follow DARCARS approach to selling (including but not limited to): Greets customers with a welcoming attitude and listens to their needs Describes operations and features of vehicles matching customer’s needs via in-person or virtual means Follow DARCARS test drive procedures (obtaining correct identification, following test drive route, etc.) Suggest optional equipment, features, warranties for customer purchase Correctly computes and quotes sales price Work with finance team to obtain financing, as needed Complete all necessary paperwork Arrange for delivery and registration of the vehicle Address all customer concerns and ensure customer satisfaction Maintain solid knowledge of brands and products, including features, specifications, pricing, options, and standard equipment Make effective demonstration rides on planned routes Develop and maintain a prospect and customer follow-up system Participate in required brand and DARCARS training Utilize online digital retailing selling tools May use video tools to assist customers virtually with the car buying process Work with the General Manager to develop personal income goals aligned with DARCARS standards and strategies to meet those goals Comply with DARCARS policies and procedures Other duties as assigned Qualifications
Strong communication skills with customers and DARCARS employees Ability to speak multiple languages (Spanish and Chinese) is a plus Demonstrated commitment to customer service Comfortable using video tools (Facetime, etc.) to assist customers Ability to read, comprehend instructions, short correspondence, and policy documents; converse comfortably with customers Previous sales experience preferred but not required Ability to stand, walk, bend, twist, and perform normal job functions Ability to work in a fast-paced environment Team player Flexible schedule, including evenings and weekends Valid driver’s license and acceptable safe driving record High school diploma or equivalent (GED) At least eighteen years of age Ability to pass pre-employment screening (background) Employee discounts on vehicle purchases, parts and service repairs Opportunities to participate in community service initiatives Internal career advancement opportunities Additional information
We are an equal opportunity employer & drug-free workplace. Offers of employment are contingent upon successfully passing background screening. Employment is at-will and subject to dealership rules and regulations. Note: This description includes a preview of duties and may include other instructions and duties as required by a supervisor.
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DARCARS of College Park is hiring a Car Sales Representative to join our team. This non-supervisory, commission-based role involves selling new and used vehicles, delivering exceptional customer service, and achieving sales objectives. You will engage with customers in person and virtually, collaborating with Sales Consultants, Sales Managers, Finance Managers, and the General Manager. Responsibilities
Conduct business in a professional and ethical manner Follow DARCARS approach to selling (including but not limited to): Greets customers with a welcoming attitude and listens to their needs Describes operations and features of vehicles matching customer’s needs via in-person or virtual means Follow DARCARS test drive procedures (obtaining correct identification, following test drive route, etc.) Suggest optional equipment, features, warranties for customer purchase Correctly computes and quotes sales price Work with finance team to obtain financing, as needed Complete all necessary paperwork Arrange for delivery and registration of the vehicle Address all customer concerns and ensure customer satisfaction Maintain solid knowledge of brands and products, including features, specifications, pricing, options, and standard equipment Make effective demonstration rides on planned routes Develop and maintain a prospect and customer follow-up system Participate in required brand and DARCARS training Utilize online digital retailing selling tools May use video tools to assist customers virtually with the car buying process Work with the General Manager to develop personal income goals aligned with DARCARS standards and strategies to meet those goals Comply with DARCARS policies and procedures Other duties as assigned Qualifications
Strong communication skills with customers and DARCARS employees Ability to speak multiple languages (Spanish and Chinese) is a plus Demonstrated commitment to customer service Comfortable using video tools (Facetime, etc.) to assist customers Ability to read, comprehend instructions, short correspondence, and policy documents; converse comfortably with customers Previous sales experience preferred but not required Ability to stand, walk, bend, twist, and perform normal job functions Ability to work in a fast-paced environment Team player Flexible schedule, including evenings and weekends Valid driver’s license and acceptable safe driving record High school diploma or equivalent (GED) At least eighteen years of age Ability to pass pre-employment screening (background) Employee discounts on vehicle purchases, parts and service repairs Opportunities to participate in community service initiatives Internal career advancement opportunities Additional information
We are an equal opportunity employer & drug-free workplace. Offers of employment are contingent upon successfully passing background screening. Employment is at-will and subject to dealership rules and regulations. Note: This description includes a preview of duties and may include other instructions and duties as required by a supervisor.
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