Hendrick Honda
Overview
Hendrick Lexus Kansas City Location: 6935 W. Frontage Rd, Merriam, Kansas 66203 Summary:
Responsible for leading the Sales Department. The Sales Manager is responsible for operations, sales performance results, employee supervision, and customer satisfaction in the Sales Department. Responsibilities
Ensure successful achievement of all monthly sales & CSI objectives for the dealership, as outlined by the manufacturer and the Hendrick Pre-owned Performance Plan Objectives. Ensure successful achievement of Autoguard Tier 3 each month. Ensure MOC reputation achievement each month, per the Hendrick guidelines. Responsible for improving sales and operations. Work with upper management and Human Resources to make hiring and discipline decisions. Assist sales team with processing or completing sales. Train and supervise sales team, ensure compliance with manufacturer training requirements. Develop promotions to motivate sales team. Set schedules for sales team. Oversee department inventory. Interacts with customers to ensure customer satisfaction. Responsible for sale price and trade-in vehicle appraisal decisions. Ensure proper reporting of sales to manufacturer(s). Has working knowledge of factory(s) incentive programs. Attend required manager meetings. Maintain effective employee relations. Maintain an organized, clean and safe work area. Participate in required training. Follow Safeguards rules and regulations. Demonstrate the Company’s Core Values. Comply with Company policies and procedures. Observe all Federal, State, Local and Company safety rules and regulations in the performance of duties. Other duties as assigned. Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential function. Desired Education
GED High School Diploma Associate Degree Bachelor Degree Master Degree Doctorate Degree Field of Study/Work Experience
Automotive Accounting Business Human Resources Information Technology Desired Work Experience
Up to 3 years 3-5 years 5+ years Education/Experience
Excellent sales skills, prior supervisory experience preferred. Working knowledge of automotive sales industry. Certificates and Licenses
Valid Driver’s License Automobile Salesperson License Computer Skills
Intermediate skills in Microsoft Office products. Intermediate ability and knowledge of Dealership Management System and web based applications. Communication Skills
Ability to understand and follow instructions. Ability to communicate effectively with customers and company personnel. Attendance Expectations
The position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and holidays. Physical Demands
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; and sit. Environment Demands
Duties are performed throughout the premises, both indoors and outdoors and on customer test drives. Due to the nature of the position, employee may be exposed to various work environments and required to perform a variety of tasks. Work includes frequent movement around the company facilities and the outdoor car lot to interact with customers and other departments. Verbal and Writing Ability
Ability to read and comprehend instructions, correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers and other employees. Math Ability
Ability to add, subtract, multiply and divide. Reasoning Ability
Ability to apply common sense understanding to carry out instructions. Core Values
To perform the job successfully, an individual should demonstrate the following Core Values: Servant Leadership
- Servant Leaders consciously put the needs of others before their own, because to serve people is to value them. Teamwork through Trust & Respect
- Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level. Integrity
- Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make. Commitment to Customer Enthusiasm
- Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers. Passion for Winning
- Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people. Accountability at All Levels
- Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team. Commitment to Continuous Improvement
- Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team. This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company. Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit the following document:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf
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Hendrick Lexus Kansas City Location: 6935 W. Frontage Rd, Merriam, Kansas 66203 Summary:
Responsible for leading the Sales Department. The Sales Manager is responsible for operations, sales performance results, employee supervision, and customer satisfaction in the Sales Department. Responsibilities
Ensure successful achievement of all monthly sales & CSI objectives for the dealership, as outlined by the manufacturer and the Hendrick Pre-owned Performance Plan Objectives. Ensure successful achievement of Autoguard Tier 3 each month. Ensure MOC reputation achievement each month, per the Hendrick guidelines. Responsible for improving sales and operations. Work with upper management and Human Resources to make hiring and discipline decisions. Assist sales team with processing or completing sales. Train and supervise sales team, ensure compliance with manufacturer training requirements. Develop promotions to motivate sales team. Set schedules for sales team. Oversee department inventory. Interacts with customers to ensure customer satisfaction. Responsible for sale price and trade-in vehicle appraisal decisions. Ensure proper reporting of sales to manufacturer(s). Has working knowledge of factory(s) incentive programs. Attend required manager meetings. Maintain effective employee relations. Maintain an organized, clean and safe work area. Participate in required training. Follow Safeguards rules and regulations. Demonstrate the Company’s Core Values. Comply with Company policies and procedures. Observe all Federal, State, Local and Company safety rules and regulations in the performance of duties. Other duties as assigned. Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential function. Desired Education
GED High School Diploma Associate Degree Bachelor Degree Master Degree Doctorate Degree Field of Study/Work Experience
Automotive Accounting Business Human Resources Information Technology Desired Work Experience
Up to 3 years 3-5 years 5+ years Education/Experience
Excellent sales skills, prior supervisory experience preferred. Working knowledge of automotive sales industry. Certificates and Licenses
Valid Driver’s License Automobile Salesperson License Computer Skills
Intermediate skills in Microsoft Office products. Intermediate ability and knowledge of Dealership Management System and web based applications. Communication Skills
Ability to understand and follow instructions. Ability to communicate effectively with customers and company personnel. Attendance Expectations
The position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and holidays. Physical Demands
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; and sit. Environment Demands
Duties are performed throughout the premises, both indoors and outdoors and on customer test drives. Due to the nature of the position, employee may be exposed to various work environments and required to perform a variety of tasks. Work includes frequent movement around the company facilities and the outdoor car lot to interact with customers and other departments. Verbal and Writing Ability
Ability to read and comprehend instructions, correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers and other employees. Math Ability
Ability to add, subtract, multiply and divide. Reasoning Ability
Ability to apply common sense understanding to carry out instructions. Core Values
To perform the job successfully, an individual should demonstrate the following Core Values: Servant Leadership
- Servant Leaders consciously put the needs of others before their own, because to serve people is to value them. Teamwork through Trust & Respect
- Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level. Integrity
- Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make. Commitment to Customer Enthusiasm
- Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers. Passion for Winning
- Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people. Accountability at All Levels
- Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team. Commitment to Continuous Improvement
- Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team. This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company. Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit the following document:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf
#J-18808-Ljbffr