SHI International Corp.
PubSec Field Inside Account Executive
SHI International Corp., Franklin Park, New Jersey, United States
Overview
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PubSec Field Inside Account Executive
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SHI International Corp. About Us Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $15 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach. If you join our team, you’ll enjoy: Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S. Continuous professional growth and leadership opportunities. Health, wellness, and financial benefits to offer peace of mind to you and your family. World-class facilities and the technology you need to thrive – in our offices or yours. Equal Employment Opportunity – M/F/Disability/Protected Veteran Status Job Summary
The Inside Account Executive is responsible for conducting cold calls and prospecting to identify potential customers while nurturing existing relationships within assigned business accounts. This role involves assisting customers with IT solutions, managing the sales cycle from quoting to order placement, and collaborating with SHI internal resources to address inquiries and offer solutions. The Inside Account Executive must demonstrate strong communication, problem-solving, and customer service skills to achieve sales targets and ensure a superior customer experience. Responsibilities
Conduct cold calling and prospecting to identify potential customers. Establish and nurture relationships via email and phone within assigned books of business. Assist customers in selecting, deploying, and managing various aspects of their IT environment. Address client concerns and make recommendations to help them achieve their objectives. Quote and place orders based on customer requests. Grow existing active buying accounts by managing projects through the entire sales cycle. Meet or exceed monthly and quarterly production quotas. Proactively schedule and facilitate customer meetings with SHI internal resources. Acquire and manage the IT needs of medium to large businesses, ensuring a best-in-class customer experience. Collaborate and co-sell with SHI internal resources to resolve customer inquiries and offer solutions to IT challenges. Behaviors and Competencies
Collaboration: Willingness to contribute to team tasks and responsibilities. Communication: Ability to clearly convey ideas and information. Consultative Sales: Ability to understand customer needs and provide appropriate solutions. Customer Service: Responsive and courteous assistance. Flexibility: Ability to adjust to changes in tasks and responsibilities. Listening: Attentive listening to understand information presented. Organization: Maintain an organized workspace and follow systems. Problem-Solving: Willingness to address and resolve problems. Prospecting: Understand basic prospecting principles and identify leads from a list or database. Self-Motivation: Willingness to take on tasks independently. Time Management: Prioritize tasks to meet deadlines. Willingness to Learn: Interest in learning and developing professionally. Skill Level Requirements
Ability to cold call and create new business opportunities - Basic Ability to grow existing customer relationships - Basic Ability to learn new concepts and processes quickly - Basic Proficiency in customer outreach and delivering tailored customer service solutions - Basic Proficiency in Microsoft Office Tools - Basic Proficiency in project management - Basic Other Requirements
Minimum Bachelor’s Degree or equivalent work experience Minimum 1 year of sales experience in a similar role 10% in-market travel as needed The estimated annual pay range for this position is $50,000 - $75,000 which includes base salary and commission. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Job Details
Seniority level: Entry level Employment type: Full-time Job function: Sales and Business Development Industries: IT Services and IT Consulting
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Join to apply for the
PubSec Field Inside Account Executive
role at
SHI International Corp. About Us Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $15 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach. If you join our team, you’ll enjoy: Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S. Continuous professional growth and leadership opportunities. Health, wellness, and financial benefits to offer peace of mind to you and your family. World-class facilities and the technology you need to thrive – in our offices or yours. Equal Employment Opportunity – M/F/Disability/Protected Veteran Status Job Summary
The Inside Account Executive is responsible for conducting cold calls and prospecting to identify potential customers while nurturing existing relationships within assigned business accounts. This role involves assisting customers with IT solutions, managing the sales cycle from quoting to order placement, and collaborating with SHI internal resources to address inquiries and offer solutions. The Inside Account Executive must demonstrate strong communication, problem-solving, and customer service skills to achieve sales targets and ensure a superior customer experience. Responsibilities
Conduct cold calling and prospecting to identify potential customers. Establish and nurture relationships via email and phone within assigned books of business. Assist customers in selecting, deploying, and managing various aspects of their IT environment. Address client concerns and make recommendations to help them achieve their objectives. Quote and place orders based on customer requests. Grow existing active buying accounts by managing projects through the entire sales cycle. Meet or exceed monthly and quarterly production quotas. Proactively schedule and facilitate customer meetings with SHI internal resources. Acquire and manage the IT needs of medium to large businesses, ensuring a best-in-class customer experience. Collaborate and co-sell with SHI internal resources to resolve customer inquiries and offer solutions to IT challenges. Behaviors and Competencies
Collaboration: Willingness to contribute to team tasks and responsibilities. Communication: Ability to clearly convey ideas and information. Consultative Sales: Ability to understand customer needs and provide appropriate solutions. Customer Service: Responsive and courteous assistance. Flexibility: Ability to adjust to changes in tasks and responsibilities. Listening: Attentive listening to understand information presented. Organization: Maintain an organized workspace and follow systems. Problem-Solving: Willingness to address and resolve problems. Prospecting: Understand basic prospecting principles and identify leads from a list or database. Self-Motivation: Willingness to take on tasks independently. Time Management: Prioritize tasks to meet deadlines. Willingness to Learn: Interest in learning and developing professionally. Skill Level Requirements
Ability to cold call and create new business opportunities - Basic Ability to grow existing customer relationships - Basic Ability to learn new concepts and processes quickly - Basic Proficiency in customer outreach and delivering tailored customer service solutions - Basic Proficiency in Microsoft Office Tools - Basic Proficiency in project management - Basic Other Requirements
Minimum Bachelor’s Degree or equivalent work experience Minimum 1 year of sales experience in a similar role 10% in-market travel as needed The estimated annual pay range for this position is $50,000 - $75,000 which includes base salary and commission. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Job Details
Seniority level: Entry level Employment type: Full-time Job function: Sales and Business Development Industries: IT Services and IT Consulting
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