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Highwire

Account Manager, Social Media

Highwire, New York, New York, us, 10261

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1 month ago Be among the first 25 applicants

This range is provided by Highwire. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range $90,000.00/yr - $105,000.00/yr

About Us

Highwire is a modern strategic communications and digital marketing agency designed for disruptive companies. We work with high-growth technology companies and established brands looking to reinvent themselves. At Highwire, we believe that storytelling fuels transformation. And the most impactful stories represent all voices and perspectives. As a values-driven agency, we foster an inclusive environment where everyone—regardless of age, race/ethnicity, size, shape, gender identity, sexual orientation, religion and different abilities—can feel safe, celebrated and worthy. We ensure every Highwire Walker has unique support to climb to success. Our commitment to diversity, inclusion and belonging is permanent and foundational to our business and culture. We aspire to change our industry and build a better future for all. Our people-first culture is driven by four core values: Team Empowerment, Growth Mindset, Inclusion Always, Fierce Distinction.

We’re looking for individuals with big ideas, strong opinions, and the energy to bring them to life. If you thrive in an environment that values personal accountability, high standards, and boundless motivation, this is the opportunity for you. Be part of our award‑winning culture and contribute to an exciting and growing business where you can make a real impact.

We are seeking an account manager or senior manager with a passion for social media and digital marketing to join our growing team. In this role, you will manage social media programs and campaigns on behalf of some of the world’s most important technology brands. This hands‑on position is suited for someone comfortable operating in a fast‑paced environment across multiple accounts with varying stands and styles. You must have strong attention to detail and excel at delivering high‑quality content, driving social media strategies, and managing and mentoring a team of digital strategists. The ideal candidate understands that the best social media programs bring the people behind every brand, product and experience together with their audiences. You are committed to unlocking new possibilities for clients from awareness through to conversion and are a curious and eager self‑starter.

Key Responsibilities

Develop and implement social media strategies for clients that: encompass content, channel, and audience; are aligned to client goals; and demonstrate business impact through insights and analysis

Work as part of integrated PR and digital teams, driving the strategic inclusion of social media across client programs, including but not limited to content development, community management, publishing best practices, channel strategy, insights and analytics, etc.

Manage account teams to ensure seamless delivery of client work, including quality reviews and time/team management

Manage multiple projects and/or accounts with the ability to manage up and down to ensure the team meets deadlines and stays on budget

Production of social‑first copy and creative content aligned to individual channel best practices, also including support in copywriting weekly social media calendars where needed

Manage 1‑2 direct reports

Build trusting relationships with clients as one of the day‑to‑day contacts

Support new business efforts for the Agency, including research and pitch development

Requirements

5‑6 years of client‑facing digital experience (social media specialty preferred), with at least one year in an Agency setting

Deep knowledge and understanding of social platforms—primarily LinkedIn, Twitter, Instagram, TikTok, Facebook, YouTube—including both organic and paid strategies and capabilities

Baseline knowledge of earned media and marketing tactics (i.e., search, influencer, editorial), and where social media and digital activations can be integrated

Experience with B2B technology, security and digital health brands is a plus

Ability to take initiative to quickly and smartly adjust digital strategy, voice and tone based on client and audience

Experience with social media management, influencer management, analytics tools (bonus points for hands‑on experience with Sprinklr, Sprout Social, MuckRack and Brandwatch)

Management experience, both of program strategy/deliverables and direct reports

Passionate about teaching and mentoring team members, working in close collaboration with both digital team leadership and account teams

A finger on the pulse of latest social and digital trends

Highwire Perks

Competitive salary

Merit‑based bonuses and promotions

Hybrid work model to suit your schedule and lifestyle

Excellent vacation policy including extended break for summer and winter holiday

Participate in Empower Hours on Fridays; Team has the ability to log off by 3pm

401K Match

Medical and dental benefits / FSA

Paid Parental Leave

Commuter Benefit

Growth Mindset Stipend of $100 annually for books, exhibitions, etc

Technology reimbursement

Wellness benefit

Donation Match

MentorshipMonthly recognition programs

Employee referral bonus

New business referral bonus

Quarterly Highwire fun events – Thanksgiving is our favorite holiday

Dog friendly work environment

Extremely supportive, nurturing environment with many opportunities for learning and growth

The duties delineated above will vary depending on the needs of each specific account, and in no way states or implies that these are the only duties to be performed by this employee. This individual will be required to follow any other instructions and to perform any other duties requested by his or her supervisors.

We are actively seeking candidates who possess a genuine passion for tech PR and are excited to expand our team. As we continue to grow our agency, we are proactively building a pipeline of exceptional individuals to connect with and consider for future opportunities.

If you are enthusiastic about the world of tech PR and are eager to embark on a rewarding career in this field, we encourage you to start the conversation by applying today. We value your interest in our agency and look forward to hearing from you.

Apply now and let's explore the possibilities together!

Job Alert: If you have been targeted by a scammer, you can file a complaint with the Federal Trade Commission here. Highwire will not send recruiting‑related emails from any other email domain name or variation other than @highwirepr.com. Highwire will never request your bank account, credit card, or credit score as part of our application process. If you receive a suspicious email not sent from a team member, specifically at our @highwirepr.com email address, or if you receive suspicious outreach on social media, please forward the communication to hwsecurity@highwirepr.com so that we can review and flag the fraudulent domain and user IDs for removal.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Salary is based on a range of factors that include relevant experience, knowledge, skills, other job‑related qualifications, and geography.

Seniority level

Not Applicable

Employment type

Full‑time

Job function

Sales and Business Development

Industries

Marketing Services

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