H&R Block
2 days ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
Overview
At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. We strive to continuously improve our business and have committed to a long‑term strategy and transformation plan known as Block Next. This multi‑year roadmap focuses on innovation, client experience, and sustainable growth. At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open. Responsibilities
Conduct tax interviews with clients face‑to‑face and through virtual tools – video, phone, chat, email. Prepare complete and accurate tax returns. Generate business growth, increase client retention, and offer additional products and services. Provide clients with IRS support. Support office priorities through teamwork and collaboration. Grow your tax expertise. Qualifications
Bachelor’s degree in accounting or related field. Previous experience in a customer service or retail environment. Experience working in a fast‑paced, supportive environment. Ability to work a minimum of 25‑35 hours weekly through tax season and up to 40 hours during peak weeks. Preferred
Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course. Experience working in a fast‑paced environment. Comfort working with virtual tools – video, phone and chat. Ability to effectively communicate in person, via phone, and in writing. Must meet all other IRS and applicable state requirements. High school diploma / equivalent or higher. Benefits
Employee Assistance Program with Health Advocate. Wellbeing program, BetterYou, to help you build healthy habits. Neurodiversity and caregiver support available to you and your family. Various discounts on everyday items and services. Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan. Community
At H&R Block we remain committed to building a Connected Culture — one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team. You will be immersed in an exceptional work environment that is recognized worldwide on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other. H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. 1 - Enrollment in or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is neither an offer nor a guarantee of employment. Pay Range
$16.50/hr - $27.00/hr Location: Syracuse, NY
#J-18808-Ljbffr
At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. We strive to continuously improve our business and have committed to a long‑term strategy and transformation plan known as Block Next. This multi‑year roadmap focuses on innovation, client experience, and sustainable growth. At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open. Responsibilities
Conduct tax interviews with clients face‑to‑face and through virtual tools – video, phone, chat, email. Prepare complete and accurate tax returns. Generate business growth, increase client retention, and offer additional products and services. Provide clients with IRS support. Support office priorities through teamwork and collaboration. Grow your tax expertise. Qualifications
Bachelor’s degree in accounting or related field. Previous experience in a customer service or retail environment. Experience working in a fast‑paced, supportive environment. Ability to work a minimum of 25‑35 hours weekly through tax season and up to 40 hours during peak weeks. Preferred
Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course. Experience working in a fast‑paced environment. Comfort working with virtual tools – video, phone and chat. Ability to effectively communicate in person, via phone, and in writing. Must meet all other IRS and applicable state requirements. High school diploma / equivalent or higher. Benefits
Employee Assistance Program with Health Advocate. Wellbeing program, BetterYou, to help you build healthy habits. Neurodiversity and caregiver support available to you and your family. Various discounts on everyday items and services. Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan. Community
At H&R Block we remain committed to building a Connected Culture — one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team. You will be immersed in an exceptional work environment that is recognized worldwide on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other. H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. 1 - Enrollment in or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is neither an offer nor a guarantee of employment. Pay Range
$16.50/hr - $27.00/hr Location: Syracuse, NY
#J-18808-Ljbffr