RIEDEL Communications
IT Services & Network Technician
RIEDEL Communications, Santa Clarita, California, United States, 91382
Overview
Riedel Communications develops, manufactures and distributes pioneering real-time networks for video, audio, data and communications for broadcast, pro-audio, event, sports, theatre and security applications worldwide. Our products reflect today's cutting-edge technologies, translating tomorrow's requirements into today's solutions. Riedel also includes a large Managed Technologies Division that provides radio and intercom services, event IT solutions, as well as fibre-based and wireless audio and video transmission systems for major events.
As a result of our continued growth, Riedel Communications is looking to hire a talented and motivated candidate to join our Global IT Team.
Responsibilities
Technical IT support at the Santa Clarita office
IT user support in the service desk for location staff and employees at other locations within the Riedel Group
Telephone reception and recording of malfunctions in the ticket system
Error analysis and troubleshooting
Forwarding of tickets to downstream departments
User administration via Active Directory and/or Microsoft 365
Collaboration in the coordination of the end device life cycle and the maintenance of the system software
End device support (PC technology including software configuration, mobile devices, peripherals)
Collaboration in projects and assumption of responsibility in sub-projects
Distribution of installation packages for new product releases and software updates via central software distribution Matrix42
Server administration in the area of VMware / Windows
Network administration at the Santa Clarita location with components from the manufacturer Aruba
Support of other IT colleagues in Montreal and Germany
What You Bring To The Table
Proven relevant technical experience or Bachelor’s Degree in Information Systems/Computer Science
Experience with productivity applications such as Microsoft 365, Active Directory, spreadsheets, web browsers, etc
Some experience with networking infrastructure such as routers, firewalls, access points and switches and their roles
Experience with Help Desk work and order ticketing systems
Demonstrated ability to maintain a positive, professional attitude and an aptitude for service is required
Excellent interpersonal skills are required, including verbal and written communications
Demonstrated ability to work independently as well as in a team is required
What Riedel Offers You Be part of the team and grow with us. Riedel provides a creative and collaborative work environment with great challenges. We promote employee career advancement and offer a comprehensive healthcare plan including medical, dental, and vision coverage, a competitive 401k plan, and personal paid time off on top of a generous leave plan. Salary range: $50,000-$70,000 per year, depending on qualifications and experience. Location: Santa Clarita, CA, USA.
Seniorilty level
Entry level
Employment type
Full-time
Job function
Information Technology and Engineering
Industries
Broadcast Media Production and Distribution
Technology
Information and Media
Embedded Software Products
#J-18808-Ljbffr
As a result of our continued growth, Riedel Communications is looking to hire a talented and motivated candidate to join our Global IT Team.
Responsibilities
Technical IT support at the Santa Clarita office
IT user support in the service desk for location staff and employees at other locations within the Riedel Group
Telephone reception and recording of malfunctions in the ticket system
Error analysis and troubleshooting
Forwarding of tickets to downstream departments
User administration via Active Directory and/or Microsoft 365
Collaboration in the coordination of the end device life cycle and the maintenance of the system software
End device support (PC technology including software configuration, mobile devices, peripherals)
Collaboration in projects and assumption of responsibility in sub-projects
Distribution of installation packages for new product releases and software updates via central software distribution Matrix42
Server administration in the area of VMware / Windows
Network administration at the Santa Clarita location with components from the manufacturer Aruba
Support of other IT colleagues in Montreal and Germany
What You Bring To The Table
Proven relevant technical experience or Bachelor’s Degree in Information Systems/Computer Science
Experience with productivity applications such as Microsoft 365, Active Directory, spreadsheets, web browsers, etc
Some experience with networking infrastructure such as routers, firewalls, access points and switches and their roles
Experience with Help Desk work and order ticketing systems
Demonstrated ability to maintain a positive, professional attitude and an aptitude for service is required
Excellent interpersonal skills are required, including verbal and written communications
Demonstrated ability to work independently as well as in a team is required
What Riedel Offers You Be part of the team and grow with us. Riedel provides a creative and collaborative work environment with great challenges. We promote employee career advancement and offer a comprehensive healthcare plan including medical, dental, and vision coverage, a competitive 401k plan, and personal paid time off on top of a generous leave plan. Salary range: $50,000-$70,000 per year, depending on qualifications and experience. Location: Santa Clarita, CA, USA.
Seniorilty level
Entry level
Employment type
Full-time
Job function
Information Technology and Engineering
Industries
Broadcast Media Production and Distribution
Technology
Information and Media
Embedded Software Products
#J-18808-Ljbffr