Destination Knot | Travel Careers
Cruise Booking Agent | Remote
Destination Knot | Travel Careers, Frankfort, Kentucky, United States
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Cruise Booking Agent | Remote
role at
Destination Knot | Travel Careers We are looking for a detail-oriented and customer-focused
Virtual Cruise Booking Agent
to join our team. In this role, you will assist clients with selecting, booking, and managing their cruise vacations. About Us
At Destination Knot, we specialize in creating unforgettable cruise experiences by offering expert travel planning services. As a trusted name in the travel industry, we are committed to providing exceptional customer service and seamless booking experiences. Job Summary
We partner with top cruise lines to ensure our clients receive the best deals, amenities, and tailored itineraries. Key Responsibilities
Assist clients with cruise inquiries, reservations, and modifications via phone, email, and online platforms. Provide expert guidance on cruise destinations, itineraries, ship amenities, and travel requirements. Process bookings and payments while ensuring accuracy and compliance with company policies. Maintain strong relationships with clients by offering personalized service and follow-ups. Stay updated on cruise line promotions, policies, and travel regulations. Collaborate with cruise partners to secure the best deals and exclusive perks for clients. Address client concerns and troubleshoot any booking-related issues professionally. Upsell and cross-sell additional travel services, such as excursions, travel insurance, and pre/post-cruise accommodations. Qualifications
Previous experience in travel sales, reservations, or customer service (preferred but not required). Strong knowledge of cruise lines, destinations, and travel industry trends. Excellent verbal and written communication skills. Ability to multitask and manage multiple bookings efficiently. Sales-oriented mindset with a passion for helping clients plan memorable vacations. Proficiency with online booking systems, CRM software, and Microsoft Office Suite. Self-motivated and able to work independently in a remote environment. Certification in travel or cruise industry (e.g., CLIA certification) is a plus. Benefits
Flexible work schedule with remote opportunities. Exclusive travel discounts and industry perks. Ongoing training and professional development. Career growth opportunities within the company. Compensation
Base pay range: $25,000.00/yr - $75,000.00/yr We are an equal opportunities employer and welcome applications from all qualified candidates.
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Cruise Booking Agent | Remote
role at
Destination Knot | Travel Careers We are looking for a detail-oriented and customer-focused
Virtual Cruise Booking Agent
to join our team. In this role, you will assist clients with selecting, booking, and managing their cruise vacations. About Us
At Destination Knot, we specialize in creating unforgettable cruise experiences by offering expert travel planning services. As a trusted name in the travel industry, we are committed to providing exceptional customer service and seamless booking experiences. Job Summary
We partner with top cruise lines to ensure our clients receive the best deals, amenities, and tailored itineraries. Key Responsibilities
Assist clients with cruise inquiries, reservations, and modifications via phone, email, and online platforms. Provide expert guidance on cruise destinations, itineraries, ship amenities, and travel requirements. Process bookings and payments while ensuring accuracy and compliance with company policies. Maintain strong relationships with clients by offering personalized service and follow-ups. Stay updated on cruise line promotions, policies, and travel regulations. Collaborate with cruise partners to secure the best deals and exclusive perks for clients. Address client concerns and troubleshoot any booking-related issues professionally. Upsell and cross-sell additional travel services, such as excursions, travel insurance, and pre/post-cruise accommodations. Qualifications
Previous experience in travel sales, reservations, or customer service (preferred but not required). Strong knowledge of cruise lines, destinations, and travel industry trends. Excellent verbal and written communication skills. Ability to multitask and manage multiple bookings efficiently. Sales-oriented mindset with a passion for helping clients plan memorable vacations. Proficiency with online booking systems, CRM software, and Microsoft Office Suite. Self-motivated and able to work independently in a remote environment. Certification in travel or cruise industry (e.g., CLIA certification) is a plus. Benefits
Flexible work schedule with remote opportunities. Exclusive travel discounts and industry perks. Ongoing training and professional development. Career growth opportunities within the company. Compensation
Base pay range: $25,000.00/yr - $75,000.00/yr We are an equal opportunities employer and welcome applications from all qualified candidates.
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