Blue Sky Hospitality Solutions
Night Auditor-Hampton Inn – Biloxi / Ocean Springs, MS
Blue Sky Hospitality Solutions, Biloxi, Mississippi, United States, 39531
Job Title:
Night Auditor Location:
Hampton Inn – Biloxi / Ocean Springs, MS Department:
Front Office Reports To:
Front Office Manager / General Manager FLSA Status:
Non-Exempt Job Summary:
As the Night Auditor at Hampton Inn – Biloxi / Ocean Springs, you are the key team member responsible for ensuring a smooth overnight operation, providing exceptional guest service, and balancing daily hotel transactions. This position combines the roles of front desk agent and accounting clerk, making it vital to both guest satisfaction and operational accuracy. Key Responsibilities:
Greet and assist late-arriving guests with check-in and provide information about the hotel and local area
Perform nightly audits of daily revenue, verify accuracy of all charges, and prepare end-of-day financial reports
Balance and post charges to guest accounts; ensure all payments and transactions are correctly recorded
Set up and prepare breakfast area for morning service
Respond to overnight guest requests, issues, and emergencies with professionalism and urgency
Ensure lobby, front desk, and guest areas are clean, secure, and welcoming
Perform wake-up calls and other front desk duties as needed
Monitor the property and ensure all Hilton and hotel security policies are followed
Prepare and distribute reports for management and departments as needed
Qualifications:
High school diploma or equivalent; prior hotel front desk or night audit experience preferred
Strong attention to detail and basic math/accounting skills
Excellent communication and customer service skills
Ability to work independently and handle overnight shift responsibilities
Familiarity with hotel PMS systems (Hilton OnQ experience is a plus)
Must be dependable and able to work a flexible overnight schedule including weekends and holidays
Physical Requirements:
Must be able to remain alert and on your feet throughout the overnight shift
Frequent bending, lifting, and reaching
Ability to lift up to 25 lbs as needed
Benefits Include:
Competitive hourly pay
Hilton Team Member Travel Program
Paid training and opportunities for advancement
Supportive team environment
Recognition and incentive programs
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Night Auditor Location:
Hampton Inn – Biloxi / Ocean Springs, MS Department:
Front Office Reports To:
Front Office Manager / General Manager FLSA Status:
Non-Exempt Job Summary:
As the Night Auditor at Hampton Inn – Biloxi / Ocean Springs, you are the key team member responsible for ensuring a smooth overnight operation, providing exceptional guest service, and balancing daily hotel transactions. This position combines the roles of front desk agent and accounting clerk, making it vital to both guest satisfaction and operational accuracy. Key Responsibilities:
Greet and assist late-arriving guests with check-in and provide information about the hotel and local area
Perform nightly audits of daily revenue, verify accuracy of all charges, and prepare end-of-day financial reports
Balance and post charges to guest accounts; ensure all payments and transactions are correctly recorded
Set up and prepare breakfast area for morning service
Respond to overnight guest requests, issues, and emergencies with professionalism and urgency
Ensure lobby, front desk, and guest areas are clean, secure, and welcoming
Perform wake-up calls and other front desk duties as needed
Monitor the property and ensure all Hilton and hotel security policies are followed
Prepare and distribute reports for management and departments as needed
Qualifications:
High school diploma or equivalent; prior hotel front desk or night audit experience preferred
Strong attention to detail and basic math/accounting skills
Excellent communication and customer service skills
Ability to work independently and handle overnight shift responsibilities
Familiarity with hotel PMS systems (Hilton OnQ experience is a plus)
Must be dependable and able to work a flexible overnight schedule including weekends and holidays
Physical Requirements:
Must be able to remain alert and on your feet throughout the overnight shift
Frequent bending, lifting, and reaching
Ability to lift up to 25 lbs as needed
Benefits Include:
Competitive hourly pay
Hilton Team Member Travel Program
Paid training and opportunities for advancement
Supportive team environment
Recognition and incentive programs
#J-18808-Ljbffr