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Regions Bank

Relationship Banker II (Punta Gorda Branch)

Regions Bank, Punta Gorda, Florida, United States, 33599

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Relationship Banker II (Punta Gorda Branch)

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Relationship Banker II (Punta Gorda Branch)

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Regions Bank . At Regions, the Relationship Banker II meets with customers and prospects in person and on the phone to determine their financial needs and proactively offers appropriate products and services to help them achieve their financial goals. Responsibilities

Achieves branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions’ solutions. Conducts outbound phone calls using generated customer and prospect lead lists to expand existing customer relationships and acquire new ones. Educates and advises customers on Regions’ Consumer and Business products and services, including all loan and deposit types. Educates customers on emerging technology and digital solutions such as mobile, online, and ATM offerings designed to make banking easier. Provides a consistent optimal customer experience, which may consist of sharing responsibility for greeting customers and processing transactions to ensure customers bank when, where, and how they choose. Owns and resolves customer issues. Refers customers to an internal team of experts when complex financial goals and needs are recognized. Follows all bank processes and procedures and adheres to applicable laws and regulations, including completing duties delegated and assigned by the Branch Manager; as a member of the branch team, ensures sound banking practices, including managing, identifying and reporting operational risks. Qualifications

High School Diploma or GED. Ability to work Saturdays as needed. Ability to handle cash and process cash transactions. Ability to communicate in person, on the phone, and through electronic channels. Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor. Ability to walk and stand for extended periods of time. Ability to lift up to twenty (20) pounds. Preferences

Bachelor’s degree. Life Insurance License. One (1) year of cash-handling, banking, and/or customer service experience. Skills and Competencies

Ability to adhere to policies, procedures, and guidelines. Ability to assist customers with digital banking offerings. Ability to handle multiple priorities simultaneously. Ability to oversee large sums of cash. Excellent relationship-building skills. Strong communication and customer focus. Benefits

Paid Vacation/Sick Time. 401K with Company Match. Medical, Dental and Vision Benefits. Disability Benefits. Health Savings Account. Flexible Spending Account. Life Insurance. Parental Leave. Employee Assistance Program. Associate Volunteer Program. Location: Punta Gorda, Florida. Equal Opportunity Employer/including Disabled/Veterans.

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