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Regions Bank

Relationship Banker II (Florence AL: Florence Boulevard Branch)

Regions Bank, Florence, Alabama, United States, 35630

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Relationship Banker II (Florence AL: Florence Boulevard Branch) – Overview

At Regions, the Relationship Banker II is responsible for meeting with customers and prospects both in person and on the phone to determine their financial needs, and meeting those needs by proactively offering appropriate products, services, and guidance to achieve their financial goals. This role is suitable for candidates with retail or sales experience seeking growth, development, and upward mobility. Primary Responsibilities

Achieves branch targets and goals by identifying customer needs and providing appropriate guidance and Regions’ solutions Conducts outbound phone calls using generated customer and prospect lead lists to expand existing relationships and acquire new ones Educates and advises customers on Regions’ Consumer and Business products and services, including all loan and deposit types Educates customers on emerging technology and digital solutions (mobile, online, and ATM offerings) to make banking easier Provides a consistent optimal customer experience, including greeting customers and processing transactions as needed to support convenient banking Owns and resolves customer issues Refers customers to internal experts when complex financial goals and needs are identified Follows all bank processes, procedures, and applicable laws and regulations; supports sound banking practices and reports operational risks Requirements

High School Diploma or GED Ability to work Saturdays as needed Ability to handle cash and process cash transactions Ability to communicate in person, on the phone, and through electronic channels Ability to use a computer frequently, including typing and sustained monitor attention Ability to walk and stand for extended periods Ability to lift up to twenty (20) pounds Preferences

Bachelor’s degree Life Insurance License One (1) year of cash-handling, banking, and/or customer service experience Skills And Competencies

Adherence to policies, procedures, and guidelines Ability to assist customers with digital banking offerings Ability to handle multiple priorities simultaneously Ability to oversee large sums of cash Excellent relationship-building skills Strong communication and customer focus Position Type

Full-time Compensation And Benefits

Pay ranges are job-specific and used as a point-of-market reference. Minimum and median figures are listed where applicable. The role is eligible for incentive pay plans, with potential to earn based on performance against defined metrics and goals. Benefits include: Paid Vacation/Sick Time, 401(k) with Company Match, Medical/Dental/Vision, Disability, Health Savings Account, Flexible Spending Account, Life Insurance, Parental Leave, Employee Assistance Program, and Associate Volunteer Program. Benefits terms may change. Regions’ benefits information is available here: https://www.regions.com/welcometour/benefits.rf Location

Florence, Alabama Equal Opportunity Employer

Equal Opportunity Employer/including Disabled/Veterans Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the posting date. Higher-volume positions may remain active longer due to business needs and may be closed at any time at the company’s discretion.

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