Mechanics Bank
Universal Banker (20 hours per week)
Mechanics Bank, Oak View, California, United States, 93022
Mechanics Bank
is currently searching for a part time
Universal Banker
to join our team at our Oak View Branch. Overview
Universal Banker independently performs basic to moderately complex banking transactions. Delivers excellent customer service. Responsible for the operational quality and accuracy of their work, including cash balancing processes. Follows all related policies and procedures and compliance with all banking regulations. Actively assists customers, pays close attention to detail, and offers referrals for additional products and services. Performs complex operational transactions, including dual control and custodial processes. Identifies additional banking services needed by the customer and supports in the referral and/or opening or appropriate service. Opens basic consumer and business accounts, as well as identifies and processes applications for basic consumer and business lending opportunities. Works with leadership to achieve personal goals in deposit growth, business relationship growth, consumer relationship growth and operational soundness. What you will do
Performs routine teller transactions and works directly with customers. Verifies and processes basic to more complex customer transactions according to established procedures and security guidelines. Transactions include deposits, withdrawals, check cashing, payments, transfers, and transactions received through the mail or the night drop. Service customers quickly while maintaining attention to detail and complying with policies, procedures and regulatory guidelines. Responsible for maintaining and balancing a cash supply for transactions performed. Adheres to all cash handling policies and balances cash at the end of each shift. Provides comprehensive deposit services to individuals, fiduciaries, and small businesses in a retail office. Promotes the full range of deposit products and services that best meet the client’s needs. Processes new account transactions and works directly with customers. Provides exemplary customer service. Represents the Bank and its products and services with pride and enthusiasm. Identifies and pursues new or related customer opportunities for additional products and/or services. Assists customers with account maintenance, online banking, mobile banking, and other complex account issues. Resolves concerns presented by clients. Effectively questions and listens to customers to gain a full understanding of both new and existing customers’ financial circumstances and needs. Reviews client transactions for red flags and fraudulent items. Maintains awareness of current criminal scams used against banking clients. Prevents clients from becoming victims of fraud. Refers customers to Branch Management and the proper department for issues that cannot be resolved at the teller line. Receives and processes or refers consumer loan and small business loan applications. Reviews small business loan packages for required documentation. Keeps customers apprised of loan application status. Maintains compliance with established internal operational standards and Federal and State regulations to protect the interests of the Bank and customers; reviews the work of others for compliance. Who you are
High School Degree or GED required. Minimum of 2 years of customer service experience required. Minimum of 1 year banking and cash handling experience required. Excellent interpersonal skills (verbal and written), attention to detail, and customer service. Ability to work independently and collaborate effectively as a team member. Ability to make decisions using information available. Working knowledge of Bank deposit products and services. Basic knowledge of alternative Bank services and vendor provided products. Ability to persuade the value and benefits of using the Bank's services and products. Knowledge of applicable Bank policies and procedures. Compensation and Benefits
Pay Range: $20.50 - $26.00 hourly. Eligible for commission/incentive plans. Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter/Parking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by work experience, education, and/or skill level of the applicant along with internal equity and alignment with geographic market data. Equal Opportunity
Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position.
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is currently searching for a part time
Universal Banker
to join our team at our Oak View Branch. Overview
Universal Banker independently performs basic to moderately complex banking transactions. Delivers excellent customer service. Responsible for the operational quality and accuracy of their work, including cash balancing processes. Follows all related policies and procedures and compliance with all banking regulations. Actively assists customers, pays close attention to detail, and offers referrals for additional products and services. Performs complex operational transactions, including dual control and custodial processes. Identifies additional banking services needed by the customer and supports in the referral and/or opening or appropriate service. Opens basic consumer and business accounts, as well as identifies and processes applications for basic consumer and business lending opportunities. Works with leadership to achieve personal goals in deposit growth, business relationship growth, consumer relationship growth and operational soundness. What you will do
Performs routine teller transactions and works directly with customers. Verifies and processes basic to more complex customer transactions according to established procedures and security guidelines. Transactions include deposits, withdrawals, check cashing, payments, transfers, and transactions received through the mail or the night drop. Service customers quickly while maintaining attention to detail and complying with policies, procedures and regulatory guidelines. Responsible for maintaining and balancing a cash supply for transactions performed. Adheres to all cash handling policies and balances cash at the end of each shift. Provides comprehensive deposit services to individuals, fiduciaries, and small businesses in a retail office. Promotes the full range of deposit products and services that best meet the client’s needs. Processes new account transactions and works directly with customers. Provides exemplary customer service. Represents the Bank and its products and services with pride and enthusiasm. Identifies and pursues new or related customer opportunities for additional products and/or services. Assists customers with account maintenance, online banking, mobile banking, and other complex account issues. Resolves concerns presented by clients. Effectively questions and listens to customers to gain a full understanding of both new and existing customers’ financial circumstances and needs. Reviews client transactions for red flags and fraudulent items. Maintains awareness of current criminal scams used against banking clients. Prevents clients from becoming victims of fraud. Refers customers to Branch Management and the proper department for issues that cannot be resolved at the teller line. Receives and processes or refers consumer loan and small business loan applications. Reviews small business loan packages for required documentation. Keeps customers apprised of loan application status. Maintains compliance with established internal operational standards and Federal and State regulations to protect the interests of the Bank and customers; reviews the work of others for compliance. Who you are
High School Degree or GED required. Minimum of 2 years of customer service experience required. Minimum of 1 year banking and cash handling experience required. Excellent interpersonal skills (verbal and written), attention to detail, and customer service. Ability to work independently and collaborate effectively as a team member. Ability to make decisions using information available. Working knowledge of Bank deposit products and services. Basic knowledge of alternative Bank services and vendor provided products. Ability to persuade the value and benefits of using the Bank's services and products. Knowledge of applicable Bank policies and procedures. Compensation and Benefits
Pay Range: $20.50 - $26.00 hourly. Eligible for commission/incentive plans. Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter/Parking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by work experience, education, and/or skill level of the applicant along with internal equity and alignment with geographic market data. Equal Opportunity
Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position.
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