Konica Minolta Business Solutions U.S.A., Inc.
Collections Specialist I
Konica Minolta Business Solutions U.S.A., Inc., Trenton, New Jersey, United States
Overview
Konica Minolta is looking for a Collection Specialist I to join the team on a full-time basis. The Collections Specialist I is responsible for managing and optimizing the collections process, analyzing accounts receivable data, and ensuring timely recovery of outstanding payments. This role involves monitoring delinquent accounts, implementing effective collection strategies, and providing insights to improve the overall collections process. The Collections Specialist will work closely with the Credit and AR Operations team to support KMBS cash flow objectives. Responsibilities
Monitor and manage a portfolio of accounts, including delinquent accounts, to ensure timely collections. Conduct regular follow-ups with customers via phone/email to recover overdue payments. Analyze accounts receivable reports for portfolio to identify potential risks, delinquent accounts and reconciliation needed. Run reports regularly to review status of accounts within your portfolio. Communicate with customers to negotiate payment plans if necessary. Maintain accurate records of customer interactions, payment arrangements and collection efforts in the High Radius system. Assist in the development and implementation of collections policies and procedures. Support the Collections Management team in achieving departmental goals and objectives. Work closely with the accounts receivable team to ensure accurate and timely cash application/adjustment processing. Process refund checks. Identify and process contract cancellation requests, final demands and third party agency placement recommendations. Maintain customer contact information in our High Radius system, phone and email contact information for electronic statement delivery/payment link email delivery. Responsible for creating and managing Billing assist tickets via IW54 in our SAP ERP system. Qualifications
Minimum 3 years experience in collections, accounts receivables or related field. SAP, ECC, BOBJ and Excel skills preferred Excellent analytical and problem-solving skills Strong communication and interpersonal skills Attention to detail and strong organizational skills Ability to work independently and as part of a team Ability to work under pressure to meet deadlines Critical times; month end/quarter end/Fiscal year end – must be available EOE Statement Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law. Konica Minolta Business Solutions (Canada) Ltd. is an equal opportunity employer. Solutions d’affaires Konica Minolta (Canada) Ltée. est un employeur d'opportunité égale.
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Konica Minolta is looking for a Collection Specialist I to join the team on a full-time basis. The Collections Specialist I is responsible for managing and optimizing the collections process, analyzing accounts receivable data, and ensuring timely recovery of outstanding payments. This role involves monitoring delinquent accounts, implementing effective collection strategies, and providing insights to improve the overall collections process. The Collections Specialist will work closely with the Credit and AR Operations team to support KMBS cash flow objectives. Responsibilities
Monitor and manage a portfolio of accounts, including delinquent accounts, to ensure timely collections. Conduct regular follow-ups with customers via phone/email to recover overdue payments. Analyze accounts receivable reports for portfolio to identify potential risks, delinquent accounts and reconciliation needed. Run reports regularly to review status of accounts within your portfolio. Communicate with customers to negotiate payment plans if necessary. Maintain accurate records of customer interactions, payment arrangements and collection efforts in the High Radius system. Assist in the development and implementation of collections policies and procedures. Support the Collections Management team in achieving departmental goals and objectives. Work closely with the accounts receivable team to ensure accurate and timely cash application/adjustment processing. Process refund checks. Identify and process contract cancellation requests, final demands and third party agency placement recommendations. Maintain customer contact information in our High Radius system, phone and email contact information for electronic statement delivery/payment link email delivery. Responsible for creating and managing Billing assist tickets via IW54 in our SAP ERP system. Qualifications
Minimum 3 years experience in collections, accounts receivables or related field. SAP, ECC, BOBJ and Excel skills preferred Excellent analytical and problem-solving skills Strong communication and interpersonal skills Attention to detail and strong organizational skills Ability to work independently and as part of a team Ability to work under pressure to meet deadlines Critical times; month end/quarter end/Fiscal year end – must be available EOE Statement Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law. Konica Minolta Business Solutions (Canada) Ltd. is an equal opportunity employer. Solutions d’affaires Konica Minolta (Canada) Ltée. est un employeur d'opportunité égale.
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