VILLANOVA UNIVERSITY
Conference Assistant
To view the position details and/or apply to a position, click on the
View Details
link below the Job Title. If you have questions about the application process, please refer to the
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Posting Details Posting Details
Position Information
Posting Number: 20255744V
Position Title: Conference Assistant
Posting Type: Student
Hours/week: 10-12
Eligibility: Work study preferred but open to all students
Semester: 2025-2026 Academic Year
Location: Galberry Hall
Detailed Work Schedule: 10-12 hours per week
Number of positions: 1
Department: 508-Office of Conference Services
Contact Name: Alexis Jankowski
Contact Phone/Extension: 610-519-7595
Position Summary / Job Description
Serve as a positive representative of the university by providing professional customer service to university community, conference and event participants, and campus visitors
Manage and distribute information throughout the office by answering the phones, responding to emails, filing, making calls to other service providers, overseeing office printers, and any other office needs
Assist external clients with inputting event requests through scheduling system
Engage in regular communication with upcoming clients to assist them with planning the details of their camp, conference, or event
Answer questions from guests, vendors, and campus constituents in a timely manner
Assist with conference and event needs, which may include but are not limited to room set ups and creating setup diagrams
Keep an inventory of chairs, tables, easels, coat racks, linens, and all other equipment clients can request to reserve
Communicate with campus partners regarding events
Continue to network and build relationships with other on-campus offices to facilitate improved collaboration when planning for and hosting camps, conferences, and events
Research prospective clients to ensure all guests are inline with University mission
Assist Full Time staff with development of client databases
Conduct customer feedback surveys with the intention of helping grow the department and develop services
Continue to improve office organization and create resources to streamline existing processes
Assist full time staff with any additional Auxiliary Services projects and tasks
Other duties as assigned
Requirements
High School Diploma
Enrolled Villanova Student
1 year of OCS summer experience
MS Office experience
Ability to understand and learn new software
Additional Information Solid work ethic, can perform manual labor, have hospitality industry/customer service skills and experience, and a demonstrated ability to interact/work well with others.
Excellent verbal and interpersonal skills and a strong commitment to customer service.
Physical Demands Summary
All employees of Conference Services: Ability to lift/push/pull 25-45 pounds.
Ability to stand for extended periods of time.
Wage Rate: $15.00 per hour
Posting Detail Information Closing Date (11:59pm ET): Open Until Filled
Yes
Posting Specific Questions Required fields are indicated with an asterisk (*)
* Are you currently a registered Villanova student?
Yes
No
* Are you eligible for work study?
Yes
No
I don't know
* Have you ever worked on campus before? If “Y”, what department and semester/year? (Open Ended Question)
* What is your availability (days, times)? (Open Ended Question)
* Do you have a valid driver's license?
Yes
No
How did you first hear of this employment opportunity?
Indeed.com
Higheredjobs.com
LinkedIn
Glassdoor
Chronicle Vitae
Academic Keys
PA CareerLink/JobGateway
Professional Affiliation/Trade Website
Diversity Association/Publication Website
Advertisement in Academic or Professional Publication
Referred by a current employee
Referred by a friend, family member, or former employee
Heard about it at a conference or career fair
Browsing the Villanova website
Cabrini University employee
Other
* Are you currently enrolled as a college student?
Yes
No
* I understand that satisfactory attendance in all academic classes is required to maintain student employment at Villanova University.
Yes
No
Optional Applicant Documents Required Documents
Resume / Curriculum Vitae
Optional Documents
Cover Letter / Letter of Interest
Letters of Reference (uploaded by applicant)
#J-18808-Ljbffr
View Details
link below the Job Title. If you have questions about the application process, please refer to the
Applicant FAQ's .
Posting Details Posting Details
Position Information
Posting Number: 20255744V
Position Title: Conference Assistant
Posting Type: Student
Hours/week: 10-12
Eligibility: Work study preferred but open to all students
Semester: 2025-2026 Academic Year
Location: Galberry Hall
Detailed Work Schedule: 10-12 hours per week
Number of positions: 1
Department: 508-Office of Conference Services
Contact Name: Alexis Jankowski
Contact Phone/Extension: 610-519-7595
Position Summary / Job Description
Serve as a positive representative of the university by providing professional customer service to university community, conference and event participants, and campus visitors
Manage and distribute information throughout the office by answering the phones, responding to emails, filing, making calls to other service providers, overseeing office printers, and any other office needs
Assist external clients with inputting event requests through scheduling system
Engage in regular communication with upcoming clients to assist them with planning the details of their camp, conference, or event
Answer questions from guests, vendors, and campus constituents in a timely manner
Assist with conference and event needs, which may include but are not limited to room set ups and creating setup diagrams
Keep an inventory of chairs, tables, easels, coat racks, linens, and all other equipment clients can request to reserve
Communicate with campus partners regarding events
Continue to network and build relationships with other on-campus offices to facilitate improved collaboration when planning for and hosting camps, conferences, and events
Research prospective clients to ensure all guests are inline with University mission
Assist Full Time staff with development of client databases
Conduct customer feedback surveys with the intention of helping grow the department and develop services
Continue to improve office organization and create resources to streamline existing processes
Assist full time staff with any additional Auxiliary Services projects and tasks
Other duties as assigned
Requirements
High School Diploma
Enrolled Villanova Student
1 year of OCS summer experience
MS Office experience
Ability to understand and learn new software
Additional Information Solid work ethic, can perform manual labor, have hospitality industry/customer service skills and experience, and a demonstrated ability to interact/work well with others.
Excellent verbal and interpersonal skills and a strong commitment to customer service.
Physical Demands Summary
All employees of Conference Services: Ability to lift/push/pull 25-45 pounds.
Ability to stand for extended periods of time.
Wage Rate: $15.00 per hour
Posting Detail Information Closing Date (11:59pm ET): Open Until Filled
Yes
Posting Specific Questions Required fields are indicated with an asterisk (*)
* Are you currently a registered Villanova student?
Yes
No
* Are you eligible for work study?
Yes
No
I don't know
* Have you ever worked on campus before? If “Y”, what department and semester/year? (Open Ended Question)
* What is your availability (days, times)? (Open Ended Question)
* Do you have a valid driver's license?
Yes
No
How did you first hear of this employment opportunity?
Indeed.com
Higheredjobs.com
Glassdoor
Chronicle Vitae
Academic Keys
PA CareerLink/JobGateway
Professional Affiliation/Trade Website
Diversity Association/Publication Website
Advertisement in Academic or Professional Publication
Referred by a current employee
Referred by a friend, family member, or former employee
Heard about it at a conference or career fair
Browsing the Villanova website
Cabrini University employee
Other
* Are you currently enrolled as a college student?
Yes
No
* I understand that satisfactory attendance in all academic classes is required to maintain student employment at Villanova University.
Yes
No
Optional Applicant Documents Required Documents
Resume / Curriculum Vitae
Optional Documents
Cover Letter / Letter of Interest
Letters of Reference (uploaded by applicant)
#J-18808-Ljbffr