Walmart
Position Summary
Assists management with the supervision of associates in assigned area of responsibility by assigning duties to associates, communicating goals and feedback, training associates on processes and procedures, providing direction and guidance on member service approaches and techniques to ensure member complaints and issues are resolved according to company guidelines, and ensuring compliance with company policies and procedures. Supports the Open Door Policy and participates in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates.
What you'll do Communicate and support membership by providing information on membership types, programs and benefits to current and prospective members; process memberships, upgrades and credit accounts; encourage membership renewals; participate in sales and marketing events; complete and maintain marketing recaps and other required documentation; strive to meet membership goals and promote the value of Sams Club products and services.
Provide and ensure member service by acknowledging the member and identifying member needs; assist members with purchasing decisions; locate merchandise; guide and support members regarding self-service technology; assist members with transactions using registers or self-checkout; ensure club pick-up orders are filled.
Oversee assigned area by handling claims and returns; zone the area; arrange and organize merchandise; identify shrink and damages; organize and maintain availability of carts and flatbeds; assist members with transporting items using cart retrieval equipment; maintain parking lot cleanliness.
Complete accounting records, file transactions and other required documentation by following accounting office procedures; provide funds for proper register operation; create and interpret financial analysis reports; assist with accounting-related investigations; prepare daily deposits; oversee Cash Fund Transfers; investigate overages and shortages in cash drawers; maintain confidentiality and accuracy of financial and personal information.
Develop, communicate and implement processes and practices to meet business needs by collaborating with managers, coworkers, customers and other business partners; analyze and apply information from multiple sources; monitor progress and results; identify and address improvement opportunities.
Demonstrate, promote and support compliance with company policies, procedures and standards of ethics and integrity by explaining, guiding and demonstrating how to apply these in executing business processes and practices; implement related action plans using the Open Door Policy; assist management with correcting ethical and compliance issues.
Lead and participate in teams by using and sharing resources, information and tools; determine customer needs and business priorities; coordinate and execute work assignments; provide advice, feedback and support to ensure timelines and work quality; model and help others adapt to change or new challenges.
Respect the Individual: embrace differences, create a welcoming workplace, and foster a culture of belonging; work as a team, build relationships, communicate with impact, energy, and positivity; recognize contributions and accomplishments; mentor and develop others.
Act with Integrity: maintain high standards of integrity and ethics, hold oneself and others accountable, support Walmart’s goal of being a regenerative company, and act with humility, self-awareness, honesty, fairness and transparency.
Serve our Customers and Members: deliver results with the customer in mind, make decisions based on reliable information, balance short- and long-term priorities, and consider impact on the team and stakeholders.
Strive for Excellence: show curiosity, take calculated risks, demonstrate courage and resilience, drive continuous improvements, and support others through change and new technologies and skills.
Benefits At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting; you will also receive PTO/PPTO for vacation, sick leave, holidays, or other purposes. Eligibility and amount depend on job classification and length of employment. For information about benefits, see One.Walmart. Benefits and eligibility information is subject to change.
Live Better U is a company-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are paid for by Walmart.
The hourly wage range for this position is $20.00 to $28.00. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable.
Minimum Qualifications 6 months retail experience including operating front-end equipment (for example, cash register) AND 6 months customer service experience. Must be 18 years of age or older.
Preferred Qualifications Leading a front-end team, supervising experience to include hiring, evaluating, mentoring, developing, and managing the workload of others.
Primary Location 900 S Bowman Rd, Little Rock, AR 72211-3617, United States of America
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and have a no-tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
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What you'll do Communicate and support membership by providing information on membership types, programs and benefits to current and prospective members; process memberships, upgrades and credit accounts; encourage membership renewals; participate in sales and marketing events; complete and maintain marketing recaps and other required documentation; strive to meet membership goals and promote the value of Sams Club products and services.
Provide and ensure member service by acknowledging the member and identifying member needs; assist members with purchasing decisions; locate merchandise; guide and support members regarding self-service technology; assist members with transactions using registers or self-checkout; ensure club pick-up orders are filled.
Oversee assigned area by handling claims and returns; zone the area; arrange and organize merchandise; identify shrink and damages; organize and maintain availability of carts and flatbeds; assist members with transporting items using cart retrieval equipment; maintain parking lot cleanliness.
Complete accounting records, file transactions and other required documentation by following accounting office procedures; provide funds for proper register operation; create and interpret financial analysis reports; assist with accounting-related investigations; prepare daily deposits; oversee Cash Fund Transfers; investigate overages and shortages in cash drawers; maintain confidentiality and accuracy of financial and personal information.
Develop, communicate and implement processes and practices to meet business needs by collaborating with managers, coworkers, customers and other business partners; analyze and apply information from multiple sources; monitor progress and results; identify and address improvement opportunities.
Demonstrate, promote and support compliance with company policies, procedures and standards of ethics and integrity by explaining, guiding and demonstrating how to apply these in executing business processes and practices; implement related action plans using the Open Door Policy; assist management with correcting ethical and compliance issues.
Lead and participate in teams by using and sharing resources, information and tools; determine customer needs and business priorities; coordinate and execute work assignments; provide advice, feedback and support to ensure timelines and work quality; model and help others adapt to change or new challenges.
Respect the Individual: embrace differences, create a welcoming workplace, and foster a culture of belonging; work as a team, build relationships, communicate with impact, energy, and positivity; recognize contributions and accomplishments; mentor and develop others.
Act with Integrity: maintain high standards of integrity and ethics, hold oneself and others accountable, support Walmart’s goal of being a regenerative company, and act with humility, self-awareness, honesty, fairness and transparency.
Serve our Customers and Members: deliver results with the customer in mind, make decisions based on reliable information, balance short- and long-term priorities, and consider impact on the team and stakeholders.
Strive for Excellence: show curiosity, take calculated risks, demonstrate courage and resilience, drive continuous improvements, and support others through change and new technologies and skills.
Benefits At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting; you will also receive PTO/PPTO for vacation, sick leave, holidays, or other purposes. Eligibility and amount depend on job classification and length of employment. For information about benefits, see One.Walmart. Benefits and eligibility information is subject to change.
Live Better U is a company-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are paid for by Walmart.
The hourly wage range for this position is $20.00 to $28.00. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable.
Minimum Qualifications 6 months retail experience including operating front-end equipment (for example, cash register) AND 6 months customer service experience. Must be 18 years of age or older.
Preferred Qualifications Leading a front-end team, supervising experience to include hiring, evaluating, mentoring, developing, and managing the workload of others.
Primary Location 900 S Bowman Rd, Little Rock, AR 72211-3617, United States of America
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and have a no-tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
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