Ameris Bank
Overview
Ameris Bank is a purpose-driven company dedicated to providing financial peace of mind to communities, helping customers grow businesses, buy homes, and plan retirements across the Southeast, Mid-Atlantic, and nationwide through digital offerings and a mobile app. Universal Banker Travel Responsibilities
Serve as a consultant to customers by conducting financial profiles, identifying needs, and cross-selling and up-selling opportunities. Attract, expand, and retain customer relationships to contribute to the financial growth of multiple banking centers. Float between banking centers as both a Teller and Personal Banker to support customer and team needs across the retail area. Communicate proactively with current and prospective clients to educate, ensure understanding, resolve issues, develop loyalty, and solicit feedback to improve bank performance. Apply need-based sales techniques and conduct customer financial profiles to identify products and services. Maintain working knowledge of banking products and promotions. Open new accounts and service existing accounts while meeting defined sales and service goals. Make recommendations concerning the budgetary needs of the branch and methods to improve the client experience. Work to understand root causes of customer service issues and implement resolutions for more complex situations. Conduct onboarding activities for new clients and provide backup support to other branches and employees as needed. Operate the teller drawer and perform advanced, specialized teller functions including researching cash discrepancies and handling complex customer transactions. Perform accurate transactions, balance each day, and verify cash totals; scan daily proof work to the remote capture machine. Provide assistance, training, and mentorship to colleagues while practicing ethical sales behaviors. Work with a flexible schedule, including Saturdays, and accommodate travel to different branches as needed. Required Knowledge, Skills and Competencies
Highly motivated team-player able to develop and maintain collaborative relationships. Strong written and verbal communication skills. Intermediate PC proficiency. Intermediate proficiency in Google Docs and Microsoft Office products. Industry and Work Experience
1 or more years of customer service experience required. Cash handling or sales experience preferred. Academic
High school diploma or GED required. Bachelor's degree in business or related field preferred. Benefits Available to Employees
Medical, Dental and Vision Insurance Life Insurance provided at no additional cost to employees Accidental Death & Dismemberment Coverage Long-Term Disability Coverage Paid Sick and Vacation Leave 11 Holidays Volunteer/Service Day Employee Stock Purchase Plan 401(k) Retirement Plan Ameris Bank matches 50% of your first 8% of contributions to the plan Flexible Spending Accounts Health Savings Account Health Reimbursement Arrangement Supplemental Life & Other Insurance Plans Identity Theft Protection Pet Insurance Legal Insurance Employee Assistance Program Employee Advocacy Program Tickets at Work (Entertainment discounts for Ameris Bank Employees) AT&T Employee Discount Wellness Discounts for Medical Premiums and Other Rewards Employee Referral Incentive Education Assistance Banking Advantages for Employees
Free Interest Checking Free Safe Deposit Box Free Money Orders, Travelers' Checks and Cashier Checks Discount on Mortgage Origination Fee Free Online Banking and Free Unlimited Online Bill Payment Employee Banking Perks Disclaimer
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Ameris Bank is a purpose-driven company dedicated to providing financial peace of mind to communities, helping customers grow businesses, buy homes, and plan retirements across the Southeast, Mid-Atlantic, and nationwide through digital offerings and a mobile app. Universal Banker Travel Responsibilities
Serve as a consultant to customers by conducting financial profiles, identifying needs, and cross-selling and up-selling opportunities. Attract, expand, and retain customer relationships to contribute to the financial growth of multiple banking centers. Float between banking centers as both a Teller and Personal Banker to support customer and team needs across the retail area. Communicate proactively with current and prospective clients to educate, ensure understanding, resolve issues, develop loyalty, and solicit feedback to improve bank performance. Apply need-based sales techniques and conduct customer financial profiles to identify products and services. Maintain working knowledge of banking products and promotions. Open new accounts and service existing accounts while meeting defined sales and service goals. Make recommendations concerning the budgetary needs of the branch and methods to improve the client experience. Work to understand root causes of customer service issues and implement resolutions for more complex situations. Conduct onboarding activities for new clients and provide backup support to other branches and employees as needed. Operate the teller drawer and perform advanced, specialized teller functions including researching cash discrepancies and handling complex customer transactions. Perform accurate transactions, balance each day, and verify cash totals; scan daily proof work to the remote capture machine. Provide assistance, training, and mentorship to colleagues while practicing ethical sales behaviors. Work with a flexible schedule, including Saturdays, and accommodate travel to different branches as needed. Required Knowledge, Skills and Competencies
Highly motivated team-player able to develop and maintain collaborative relationships. Strong written and verbal communication skills. Intermediate PC proficiency. Intermediate proficiency in Google Docs and Microsoft Office products. Industry and Work Experience
1 or more years of customer service experience required. Cash handling or sales experience preferred. Academic
High school diploma or GED required. Bachelor's degree in business or related field preferred. Benefits Available to Employees
Medical, Dental and Vision Insurance Life Insurance provided at no additional cost to employees Accidental Death & Dismemberment Coverage Long-Term Disability Coverage Paid Sick and Vacation Leave 11 Holidays Volunteer/Service Day Employee Stock Purchase Plan 401(k) Retirement Plan Ameris Bank matches 50% of your first 8% of contributions to the plan Flexible Spending Accounts Health Savings Account Health Reimbursement Arrangement Supplemental Life & Other Insurance Plans Identity Theft Protection Pet Insurance Legal Insurance Employee Assistance Program Employee Advocacy Program Tickets at Work (Entertainment discounts for Ameris Bank Employees) AT&T Employee Discount Wellness Discounts for Medical Premiums and Other Rewards Employee Referral Incentive Education Assistance Banking Advantages for Employees
Free Interest Checking Free Safe Deposit Box Free Money Orders, Travelers' Checks and Cashier Checks Discount on Mortgage Origination Fee Free Online Banking and Free Unlimited Online Bill Payment Employee Banking Perks Disclaimer
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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