First Horizon Bank
Join to apply for the
Universal Banker
role at
First Horizon Bank
2 days ago. Be among the first 25 applicants.
Location:
On site at location listed in job posting Schedule:
Monday through Friday 9:00AM to 5:00PM.
Provide quality, accurate, and timely customer service involving daily processing of financial transactions and opening accounts in a retail banking environment. Introduce bank products and services through outreach to prospects and provide tailored recommendations to existing clients to deepen relationships. Perform related duties such as outbound sales calls as required to achieve banking center goals (meet/exceed sales goals/referral goals), and provide support to banking center management.
Responsibilities
Sales and Service
Provide teller and platform support to keep client wait times minimal, performing daily processing of deposits, currency handling, check cashing, and opening checking/savings accounts.
Identify client needs through consultative conversations and recommend appropriate products and services.
Open and process new demand and time deposit accounts such as savings, IRAs, certificates of deposit, and money market accounts.
Cross‑sell and make referrals to bank partners to generate new business and deepen existing client relationships.
Conduct regular outbound calls to clients and prospects, including participation in special deposit/loan campaigns.
Assist clients with loan applications for personal/retail consumer needs and hand off processing to the appropriate associate.
Client Experience
Research and resolve client problems and respond to inquiries on account status.
Deliver excellent client experiences and promptly resolve client issues effectively.
Enhance knowledge by attending relevant sales, service, and product training sessions.
Compliance and Risk Management
Maintain expected compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics.
Operational Efficiency
Assist banking center associates with daily operations and audit controls.
Assist with on‑the‑job training of new associates.
Stay informed of operational updates and ensure compliance with all current guidelines.
Perform all other job related duties as assigned.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The following qualifications are representative of the knowledge, skill, and/or ability required and may be substituted with an equivalent combination of education and experience.
High school diploma or general education degree (GED) and 1 year of experience as a Teller (preferred).
All candidates must meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements.
DeGarmo Behavioral Assessment Requirement
All candidates must complete the DeGarmo Retail Behavioral Assessment to be considered for this position.
The assessment takes approximately 12–15 minutes to complete.
Assessment results must be submitted prior to having your application evaluated by Talent Acquisition.
About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities, and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation’s best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank.
Benefits
Medical with wellness incentives, dental, and vision
HSA with company match
Maternity and parental leave
Tuition reimbursement
Mentor program
401(k) with 6% match
More – FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Finance and Sales
Referrals increase your chances of interviewing at First Horizon Bank by 2x.
#J-18808-Ljbffr
Universal Banker
role at
First Horizon Bank
2 days ago. Be among the first 25 applicants.
Location:
On site at location listed in job posting Schedule:
Monday through Friday 9:00AM to 5:00PM.
Provide quality, accurate, and timely customer service involving daily processing of financial transactions and opening accounts in a retail banking environment. Introduce bank products and services through outreach to prospects and provide tailored recommendations to existing clients to deepen relationships. Perform related duties such as outbound sales calls as required to achieve banking center goals (meet/exceed sales goals/referral goals), and provide support to banking center management.
Responsibilities
Sales and Service
Provide teller and platform support to keep client wait times minimal, performing daily processing of deposits, currency handling, check cashing, and opening checking/savings accounts.
Identify client needs through consultative conversations and recommend appropriate products and services.
Open and process new demand and time deposit accounts such as savings, IRAs, certificates of deposit, and money market accounts.
Cross‑sell and make referrals to bank partners to generate new business and deepen existing client relationships.
Conduct regular outbound calls to clients and prospects, including participation in special deposit/loan campaigns.
Assist clients with loan applications for personal/retail consumer needs and hand off processing to the appropriate associate.
Client Experience
Research and resolve client problems and respond to inquiries on account status.
Deliver excellent client experiences and promptly resolve client issues effectively.
Enhance knowledge by attending relevant sales, service, and product training sessions.
Compliance and Risk Management
Maintain expected compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics.
Operational Efficiency
Assist banking center associates with daily operations and audit controls.
Assist with on‑the‑job training of new associates.
Stay informed of operational updates and ensure compliance with all current guidelines.
Perform all other job related duties as assigned.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The following qualifications are representative of the knowledge, skill, and/or ability required and may be substituted with an equivalent combination of education and experience.
High school diploma or general education degree (GED) and 1 year of experience as a Teller (preferred).
All candidates must meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements.
DeGarmo Behavioral Assessment Requirement
All candidates must complete the DeGarmo Retail Behavioral Assessment to be considered for this position.
The assessment takes approximately 12–15 minutes to complete.
Assessment results must be submitted prior to having your application evaluated by Talent Acquisition.
About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities, and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation’s best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank.
Benefits
Medical with wellness incentives, dental, and vision
HSA with company match
Maternity and parental leave
Tuition reimbursement
Mentor program
401(k) with 6% match
More – FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Finance and Sales
Referrals increase your chances of interviewing at First Horizon Bank by 2x.
#J-18808-Ljbffr