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AMH

Resident Manager

AMH, Murray, Utah, United States

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About the Company

Since 2012, AMH has grown to become one of the leading single‑family rental companies and homebuilders in the country. Recently recognized as a top employer by Fortune and Great Place To Work®, our goal is to simplify the experience of leasing a home through professional management and maintenance support so residents can focus on what really matters to them, wherever they are in life. About the Role

Resident Manager

to oversee a portfolio of single‑family homes. This role is pivotal in ensuring a superior resident experience, resolving customer service issues, optimizing resident retention, and processing documentation through the tenant lifecycle. Responsibilities

Foster positive relationships with residents in your assigned portfolio. Respond promptly and professionally to resident inquiries, striving for swift resolution. Drive lease renewals and execute new leases within the market. Conduct move‑out reconciliation, assess damages, and determine resident chargebacks in accordance with state laws. Implement collection strategies to minimize evictions and delinquencies. Represent the company at eviction hearings and monitor HOA compliance. Adhere to all organizational systems, programs, training, policies, and procedures. Requirements

High School Diploma/GED required. Bachelor’s degree in real estate, finance, business management, or a related field preferred. Minimum of three (3) years of directly related experience in Property Operations, Real Estate, or Property Management preferred. Real Estate License and any permits/certifications required by state’s real estate commission to engage in property management. Valid driver’s license required. Intermediate knowledge of Microsoft Office (Word, Excel, Outlook) required. Experience with property management software a plus. Excellent verbal and written communication skills. Strong tenant relationship management and negotiation skills. Compensation

The anticipated pay range/scale for this position is $63,909.00 to $79,864.00 annually. Additional Compensation

Eligible to receive quarterly bonus payments. Perks and Benefits

Employees have the opportunity to participate in medical, dental, vision insurance; flexible spending accounts; health savings accounts; dependent savings accounts; 401(k) with company matching; employee stock purchase plan; tuition reimbursement. 9 paid holidays per year; PTO accrual 0.0577 hours per hour worked up to 120 hours per year. Legal

To learn more about what information we collect when you apply for a job, and how we use that information, please see our CA Job Applicant Privacy Notice found at https://www.amh.com/ca-privacy-notice.

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